Skip to main content

Phil Smith Kia

(1,863 reviews)
Visit Phil Smith Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (888) 590-9655 (888) 590-9655
Used (877) 628-7524 (877) 628-7524
Service (877) 692-1239 (877) 692-1239

Reviews

(1,863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Smith Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service

Scott explained what the recall Was all @about and if there was a problem that they would take care of it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfied Customer

Dave, my appointment manager, went above and beyond to satisfy my specific needs for that day. I was in a time crunch....and he got me in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fantastic service, great to do business with

Friendly reception, courteous professional personnel, Beautiful waiting area , loved the free coffee and doughnuts and free internet, service was fast and very reasonably.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Scheduled maintenance

The people were very pleasant. The waiting area was clean and roomy. They detected my battery was low so it was replaced...that meant alot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Brought my 2015 Kia Soul for routine Maintenance and boy was I impressed, friendly courteous staff, no high pressure sales pitch, The waiting area is unbelievable, clean and beautiful, free coffee and internet is a home run!! Service was fast and very reasonable, will be back .....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Carlo! It's great to see you enjoyed your experience with us. Our team prides themselves on providing our customers with unparalleled service! We look forward to seeing you again! Devin Liladrie General Manager (954) 545-7200

Best dealership out here

Rob Vitale, Marc Paul, & Monica in finance was awesome!!!! There was no pressure at all and most importantly they got me in what I wanted!!! Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi! Our sales and finance teams work together to get our customers the best deal on their dream car. It's wonderful to hear you had an amazing experience with us and we look forward to seeing you again! Devin Liladrie General Manager (954) 545-7200

unhappy with service

I got cheated out of my free first oil change and tire rotation I made an appointment and 2waited 1 1/2 hrs and discovered it was not done. I told management

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

General service

Taken care of in timely manner. Waiting area is very pleasant. Kept informed of service progress. Very thoughtful, concerned staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Recent visit

The people are always curteous and friendly. They all want to make sure all your needs are taken care of. Treat you with respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service, pleasant and knowledgeable staff,

I was warmly greeted and my car was service promptly The waiting room was spotless, well-stocked with current reading material, wi-fi and delicious donuts and coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No