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Subaru Superstore of Chandler

(2,756 reviews)
Visit Subaru Superstore of Chandler
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 11 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 619-6406 (480) 619-6406
Used (480) 619-5743 (480) 619-5743
Service (480) 666-9399 (480) 666-9399

Reviews

(2,756 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Chandler from DealerRater.

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I rated this dealership & Sales Consultant as 5 Stars

I rated this dealership & Sales Consultant as 5 Stars based on how I was treated. In addition to researching Subaru I checked Honda & Toyota products. The Subaru Superstore in Chandler was by far more accommodating & respectful. My Sales Rep, David Griffin, was patient with my many questions. He was knowledgeable & did not try to bluff me (I had some test questions ready & he passed :-)), As a widow over 60 I am always expecting the dreaded (& hated) 'little lady' treatment. I experienced none of that with David (AKA Griz).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Even without an appointment they got me back on the road

Even without an appointment they got me back on the road in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Representative kept me informed.

Representative kept me informed. Loved the video inspection. I’ll be back for more service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have always enjoyed exceptional service from ALL the

I have always enjoyed exceptional service from ALL the staff at Chandler Subaru Superstore David “Gritz” Griffin continued the superior service. He took the time to show me the features of the vehicle and pointed out some that I was not familiar with. He thoroughly explained the purchase process, answered all my questions and anticipated some I didn’t even know I had. Even when I dropped by a few days after the purchase, he took the time to help me even though I belatedly realized he was working with another client. I felt he treated me as part of the Subaru “family” and not just a customer. I bought my first Subaru here 6 years ago and when my son started looking for a replacement for me I told him I wanted a Subaru from chandler Subaru superstore because of the excellent service I have received from every department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Speedy courteous service.

Speedy courteous service. Agent kept me informed about what was going on via videos and one on ones.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

David delivered what we wanted at a price we were willing

David delivered what we wanted at a price we were willing to pay. He didn't try to sell us more than we wanted. Very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased my first Subaru from the Superstore of

I purchased my first Subaru from the Superstore of Chandler and overall it was an excellent experience. From the moment we walked into the lot, Jack greeted us and ensured us if we needed any help they could assist. I ended up test driving a Forester and Ascent with Griz and felt completely comfortable at ease with no pressure to make an immediate decision. After visiting other local dealers and test driving a few other vehicles, I settled on a Forester a week later. We returned to the Chandler location and Kris ended up helping us find a great deal on a touring trim. Brian, in finance, walked through all the paperwork and it was a very easy process. From start to finish this was the least stressful car buying experience we've had and I will absolutely recommend them to anyone looking for a Subaru in the future. Thank you Jack, Griz, Kris and Brian for being such a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shannon, we're happy you found our staff to be so supportive during your experience here at Subaru Superstore of Chandler. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

My thanks to Grif for stop and filling in at the last

My thanks to Grif for stop and filling in at the last minute. He even had to wait for me at the bank!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very friendly and knowledgable.

Very friendly and knowledgable. Made the buying process so easy. Will surely let my friends and family know what a great experience I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was super friendly which is a large part of the

Everyone was super friendly which is a large part of the reason we chose to buy from this dealership. Steven Bollman and David Griffen were fantastic and we will be referring any friends looking to buy to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.