Reviews
Still haven't received my warranty refund after 4 months.
Still haven't received my warranty refund after 4 months. Still haven't received my front license plate frame which is legal to have. Still have yet to receive a phone call back from any manager to handle this situation. Brian or Darrin have yet to do their job fully. My salesman Peter is also no help, along with the sheisty finance guy Evanes who lied to me about my extended warranty pricing. I am owed Money from this dealership and they refuse to own up to it and so their part!! Highly DO NOT RECOMMEND
Still haven't received my warranty refund after 4 months.
Still haven't received my warranty refund after 4 months. Still haven't received my front license plate frame which is legal to have. Still have yet to receive a phone call back from any manager to handle this situation. Brian or Darrin have yet to do their job fully. My salesman Peter is also no help, along with the sheisty finance guy Evanes who lied to me about my extended warranty pricing. I am owed Money from this dealership and they refuse to own up to it and so their part!! Highly DO NOT RECOMMEND
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is one of the best Dodge service dealership I've
This is one of the best Dodge service dealership I've ever been to. They fixed my 2014 Durango with ease and was very honest. Thank you all for your kindness and help I really appreciate it. I highly recommend this dealership!
This is one of the best Dodge service dealership I've
This is one of the best Dodge service dealership I've ever been to. They fixed my 2014 Durango with ease and was very honest. Thank you all for your kindness and help I really appreciate it. I highly recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind recommendation. We're pleased our team could assist with your 2014 Durango at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. We appreciate having customers like you who notice and value our commitment to honesty and quality.
They were great and fast , i will definitely be
They were great and fast , i will definitely be recommending them to family and friends.
They were great and fast , i will definitely be
They were great and fast , i will definitely be recommending them to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service personnel attend to the problems that are
The service personnel attend to the problems that are presented and recommend other necessary services that are needed.
The service personnel attend to the problems that are
The service personnel attend to the problems that are presented and recommend other necessary services that are needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Went in for an oil change.
Went in for an oil change. The service guy greeted me very nicely. We talked about the service I needed told me it would take about an hour. He instructed me where to wait because I’ve never been to this dealership. Within 45 minutes he was giving me my Jeep back. I say that is a success! Oh and since I was a first time customer he gave me a discount on the oil change.
Went in for an oil change.
Went in for an oil change. The service guy greeted me very nicely. We talked about the service I needed told me it would take about an hour. He instructed me where to wait because I’ve never been to this dealership. Within 45 minutes he was giving me my Jeep back. I say that is a success! Oh and since I was a first time customer he gave me a discount on the oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear that your first visit with us was a success. We’re pleased our team could assist you efficiently with your Jeep's oil change at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. Thank you for choosing us, and take care!
Needed a used car and they were able to provide what I
Needed a used car and they were able to provide what I was looking for and drive home. Fast and simple
Needed a used car and they were able to provide what I
Needed a used car and they were able to provide what I was looking for and drive home. Fast and simple
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The customer service was great, they got me in and out
The customer service was great, they got me in and out and taking care of my auto needs with affordable prices. The best express service ever.
The customer service was great, they got me in and out
The customer service was great, they got me in and out and taking care of my auto needs with affordable prices. The best express service ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Go here for my oil changes because the have a express so
Go here for my oil changes because the have a express so no appointment is needed. Usually out fairly fast as well
Go here for my oil changes because the have a express so
Go here for my oil changes because the have a express so no appointment is needed. Usually out fairly fast as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for using the express service at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. We’re glad to hear you've had a smooth experience with your oil changes. Your feedback is appreciated, and we look forward to serving you again.
It was easy to make an appointment, when necessary.
It was easy to make an appointment, when necessary. The dealer accommodated me,and gave me a ride home after the drop off and picked me up when the repairs were completed. Good as new now.
It was easy to make an appointment, when necessary.
It was easy to make an appointment, when necessary. The dealer accommodated me,and gave me a ride home after the drop off and picked me up when the repairs were completed. Good as new now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We’re pleased to hear our team provided the support and service you needed at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. Wishing you well on your journey ahead.
After hours Sunday drop off, immediate response by
After hours Sunday drop off, immediate response by technician Paul Monday, finished Tuesday. Amazing Service!
After hours Sunday drop off, immediate response by
After hours Sunday drop off, immediate response by technician Paul Monday, finished Tuesday. Amazing Service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your feedback. Thanks for choosing Zeigler Chrysler Dodge Jeep Ram of Downers Grove, and we're glad you had a positive experience with our team.