Reviews
Steve and Pat were super helpful and down to earth.
Steve and Pat were super helpful and down to earth. I purchased a Ford Maverick that was from a trade.
Steve and Pat were super helpful and down to earth.
Steve and Pat were super helpful and down to earth. I purchased a Ford Maverick that was from a trade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I inquired about a 2021 Dodge Charger that they had for
I inquired about a 2021 Dodge Charger that they had for sale for $23,990. I was only interested because it was lower price for lower miles. They said they would work with my budget. I asked how much it would be for me to come from Lafayette, IN that night to buy it outright, cash in hand. They said $30,898. I said not for a car you have priced at $24k, I asked for an itemized list of everything that was added after the sale price. They couldn’t give me a real itemized list of everything, I have to pay taxes and registration there, okay I get that, but there was a $4224 “adjustment” fees. Apparently that’s everything they do to get the car ready to sell, that’s not my problem to pay after the fact, that should be in the price of the car. He was able to get it down to $29,500 after taking off low jack, which should’ve been off anyway considering he knew I didn’t live in Chicago in the first place. I not paying $30k for a $24k car. Long story short don’t buy from this dealership. They jack the price up to make more profit, they are greedy and out here trying to scam you!
I inquired about a 2021 Dodge Charger that they had for
I inquired about a 2021 Dodge Charger that they had for sale for $23,990. I was only interested because it was lower price for lower miles. They said they would work with my budget. I asked how much it would be for me to come from Lafayette, IN that night to buy it outright, cash in hand. They said $30,898. I said not for a car you have priced at $24k, I asked for an itemized list of everything that was added after the sale price. They couldn’t give me a real itemized list of everything, I have to pay taxes and registration there, okay I get that, but there was a $4224 “adjustment” fees. Apparently that’s everything they do to get the car ready to sell, that’s not my problem to pay after the fact, that should be in the price of the car. He was able to get it down to $29,500 after taking off low jack, which should’ve been off anyway considering he knew I didn’t live in Chicago in the first place. I not paying $30k for a $24k car. Long story short don’t buy from this dealership. They jack the price up to make more profit, they are greedy and out here trying to scam you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My visit to CDJR was ok.
My visit to CDJR was ok. Nathen was quite professional and informative. I would recommend CDJR.
My visit to CDJR was ok.
My visit to CDJR was ok. Nathen was quite professional and informative. I would recommend CDJR.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They get the job done.
They get the job done. I had to bring my car back a few times but; they figured it out👍🏾
They get the job done.
They get the job done. I had to bring my car back a few times but; they figured it out👍🏾
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Beware Scammers!
Beware Scammers!!! They have 6000$ fee on any car the try to sale. Avoid them at any cost!!!
Beware Scammers!
Beware Scammers!!! They have 6000$ fee on any car the try to sale. Avoid them at any cost!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello David, Your feedback is important to us here and would appreciate the opportunity to speak with you to address your feedback about your recent interaction with our Sales Team regarding the additional dealership fees incurred. Please email me with your preferred contact information at your earliest convenience to further discuss this matter. Thank you, Zeigler Chrysler Dodge Jeep Ram of Downers Grove Direct: 630-241-5500 Email: zeiglerdgrove@gmail.com
Saw price online.
Saw price online. Came in and they tried giving me just a random price 3-4k more.. then when I said something they came up with random fees… 1500 for a vehicle inspection when they got it. And then 2k for a lo jack… which I didn’t want. They said you have no choice and have to pay for it or they won’t sell you the car…. What a joke and a scam. 100lercent disabled veteran and they pulled this on me on Veterans Day.
Saw price online.
Saw price online. Came in and they tried giving me just a random price 3-4k more.. then when I said something they came up with random fees… 1500 for a vehicle inspection when they got it. And then 2k for a lo jack… which I didn’t want. They said you have no choice and have to pay for it or they won’t sell you the car…. What a joke and a scam. 100lercent disabled veteran and they pulled this on me on Veterans Day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service.
Excellent service. Quick and reliable customer service, Clean and honest. Turn around time efficient and quick.
Excellent service.
Excellent service. Quick and reliable customer service, Clean and honest. Turn around time efficient and quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m not recommending this place to buy a car dishonest
I’m not recommending this place to buy a car dishonest sales personnel. My worst buying experience ever.
I’m not recommending this place to buy a car dishonest
I’m not recommending this place to buy a car dishonest sales personnel. My worst buying experience ever.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Eric, Our top priority here is customer satisfaction and we would like the chance to speak with you about your recent car-buying experience with our Sales Team. If you would kindly reach out to us at a time that works best for you, it would be greatly appreciated. Thank you.
As always, oil change and routine inspection experience
As always, oil change and routine inspection experience was reliable, timely, and pleasant. Waiting area, showroom, lot, and service area are excellent.
As always, oil change and routine inspection experience
As always, oil change and routine inspection experience was reliable, timely, and pleasant. Waiting area, showroom, lot, and service area are excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is always friendly, the service is always fast
The staff is always friendly, the service is always fast and efficient. I appreciate their attention to detail!
The staff is always friendly, the service is always fast
The staff is always friendly, the service is always fast and efficient. I appreciate their attention to detail!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair