Starling Chevrolet Orlando

Reviews

4.6 out of 5 4.6
510 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 28, 2018

    I was wanting to trade in a car that I didn't like. I knew I was "upside down" in loan to value, so I wasn't sure if I could get a... new car. I was thinking maybe I would need to get a used car. I was chatting with Guy from Chicago online about it and he said to come in. So I did. Guy and Hector helped me into my brand new 2019 Chevy Trax and I love it. Hector was patient with me while I looked through the lot at the vehicles. He was honest and explained everything to me. While working with Hector, Guy came out and introduced himself to me. Later, Guy helped me with connecting my phone and the Onstar and answered all the other questions I had about the car. I have bought many cars from Starling over the years, even bought my first new car at Starling when it was on Central Ave. I have always had a good experience here and when a new car is needed will be back here. After buying cars here, you will be disappointed buying from other dealers. I know, that has happened to me. Starling, keep doing what you're doing. Keep hiring good people like Hector and Guy too!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, we're happy you found our staff to be so supportive during your experience here at Starling Chevrolet. If you ever need anything else from us..., please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    November 17, 2018

    When I started looking for a new vehicle, I began my search on Carvana because I loathe going to dealerships. My past car buying experiences always caused... me a great deal of anxiety and stress. But not this time! My search eventually took me to Starling Chevrolet from which I purchased my brand new 2019 Traverse. Jennilee (AKA: Jenny), was my saleslady and she was so pleasant to work with. She found me exactly what I was looking for in a timely manner and got the car moved to her location very quickly. We handled all of the details of the deal via email and text message. She even came and picked me up at my house in my new car and drove me to the dealership. Once we arrived, all I had to do was go into the finance office and sign the papers. The finance office is usually another stressor but, the finance agent, Ayman made the process quick and easy. He even got us a great interest rate despite the blemishes on our credit. I cannot say enough nice things about this dealership and my car buying experience with them. It was by far the easiest and least stressful car buying experience I've ever had. Thank you Jenny and Ayman!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and ...look forward to seeing you again soon!

  • November 6, 2017

    I WAS TREATED WITH RESPECT BY MR. GUY LIUZZO HE IS A REAL PROFESSIONAL SALES MAN HE MADE FEEL VERY GOOD .I WILL RECOMMEND STARLING CHEVY TO ALL MY FRIENDS... AND MY CUSTOMERS

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 31, 2018

    I am really grateful for the staff of Starling Chevrolet in Orlando. Specially Griselle Martinez, Her patient was amazing. I visited the dealership on... my day off from work, however I did not make a decision that day. I was looking to trade my 2016 Chevy trax. She did not pressure me or trick me like other dealers. I went back with my wife and we walked out of The dealer with a new car for my wife and pretty 2016 Nissan Sentra for me. thank you again Griselle Martinez-Conde. I will certainly recomend Starling Chevrolet of Orlando.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!

  • 5.0 out of 5
    October 30, 2018

    I was looking for a new 2019 Bolt and contacted Starling. I worked with Guy from Chicago and he found what I was looking for quickly and was able to work... out the deal I was happy with. I appreciated the communication through the process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we're glad to hear you enjoyed your visit with Guy! Feel free to reach out to us if you need anything further. Have a wonderful day!

  • 1.0 out of 5
    October 22, 2018

    I have a Chevy Traverse 2017 purchased at this dealer less than 1 year 1/2 ago. Sunday night the radio stopped working and the console light stayed on.... Monday morning today my husband called the dealer to tell them about the problem and to see if an appointment was needed. The girl that answered just said to bring it in any time and they would check it. My husband told her that it would be in the afternoon, and she said it was ok. I leave work at 3:40 and rush to the dealer. By the way, my car is now on “battery saver active”. When I get to the dealer they tell me that I should have brought it in the morning because all the technicians are on their way out. I can either leave the car or bring it tomorrow morning. I have an infant that needs to be picked up and I have work tomorrow. The dealer cannot do anything for me. Not very happy. I purchased a new car to avoid problems and here I am. No car and having to get people to drive me home and drive me back to work tomorrow. When buying from a dealer, ask all the right questions ahead of time. I suggest you even call the service department and visit them to see how they work.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi , Thank you for taking the time last evening to talk with me about your experience. I'm glad the Noel was able to give you a loaner car when y...ou dropped off your vehicle so you would not be without transportation. And I'm also glad you were pleased that we had your vehicle ready a day early . Sincerely Ron Cella Service Director Starling Chevrolet

  • 5.0 out of 5
    September 12, 2018

    My 02 dodge finally had died on me and I went into starling looking for a new vehicle. Eddie Garcia helped me find the perfect truck for me in a very timly... manner knowing I was missing work because of it. He made sure everything was ready and perfect. Talked me through everything thoroughly. Everyone I came in contact with had great customer service. I will most definitely be buying my next vehicle from them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jared Scott Schmick, we are so happy to read such a great review about Starling Chevrolet! Eddie Garcia has been made aware of your very kind words! W...e hope you have a great day! And thank you for trusting us with your business!!

  • 5.0 out of 5
    August 29, 2018

    I have been looking for a new used SUV, found my gem at Starling Orlando. My sale person, CJ Cruz, was not pushy, he was professional and knowledgeable.... I highly recommend CJ Cruz and Starling Orlando.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi there, thank you for taking the time to leave a review for us at Starling Chevrolet of Orlando. We're happy we could meet your expectations! W...e hope to hear from you soon.

  • 5.0 out of 5
    August 8, 2018

    Great facility and staff kept me up to date frequently of progress.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service... to our guests. Please come see us for any future needs.

  • 5.0 out of 5
    August 6, 2018

    I am glad to be transparent Guy Liuzzo was a GREAT salesman to work with. If not for Guy my experience could have turned for the worse. I had to fly to... Orlando to purchase a car that was supposed to be a final deal and turns out it wasn't. Guys patience and concern along with his financing team worked necessary steps to get me out of the door with THE car that I wanted and flew in to purchase. Would I purchase from them again. YES! Would I deal with anyone else if Guy is still a salesman NO! He is my Man and took care of my situation. Bless you Guy! Looking forward to the next transaction ��

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your rec...ent visit. Take care!

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