Reviews
Write a reviewRip off lert
https://goo.gl/maps/37KL1kjMLW5HUBW56 These people tried to rip me off with a 5500 add on for market conditions…. Rip off and false advertising This place and advertising is highly misleading… they said they could add the 5500 market condition fee, plus dealer fee , plus other fees… they are a joke and you will probably lose thousands buying a car here… rip off alert My name is Cliff Lewis …
Excellent service
Since the moment that we walked through those doors we felt the care to our necessities. Jean Ruiz is a great sales person, not only did he listen our concerns, he was patient and willing to bring the best options to our need. And Jose from finance,explained every detail that made us leave without any doubts or questions about our purchase. We love our new Chevy Silverado
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
CHEV OIL CHANGE SERVICE
GREAT SERVICE, AND PLEASANT KNOWABLE STAFF, FACILITY
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I?m very satisfied with my new Chevy Silverado
Dan was the man. I would recommend him to anyone. He made everything happen like he said he would do.
Hi, thank you for your kind review; we are happy to pass along your comments to Dan here at Starling Chevrolet! We look forward to your next visit! Take care!
New car purchase
5 star customer service on my néw car purchase, in record time! Early out in my lease made easy. Thanks to Sales Agent Dan R and the whole Starling Team!
Hi, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Edgar Vergara
Excellent service and orientation from Geramel, he knows all details about the benefits between buy a new car over used car, I was definitely sold, he is a friend of mine from 15 years ago, im very happy with my new car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We can't wait to see you again, have a great day.
Satisfied Customer
This could have been 5 stars. I like the car a lot. Purchased the warranty and maintenance plans. I was promised a call to let me know how the plans worked. Never got it. Shame they went from my preffered dealer to just another car sales.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you have any further questions, please give us a call. We're always happy to help.
Disappointment
I bought a 2020 Chevy Traverse from Starling Chevrolet. I have a tick in my car that is very loud. Everyone that get in my car ask what that noise is Starling and GM said it was normal. I’m embarrassed that people think I bought a brand new car that sounds like there is something wrong with the engine. Never again will I purchase a car from Starling. Their service department sucks. I am so glad I did not purchase their service warranty plan. Buyer beware.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (407) 270-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
FALSE PROMISES
Unbelievable! Following my recent negative review on the noise my 2020 Traverse makes, Starling Chevy replied to call them to try and rectify the issue. When I called, Ron Cella Service Director, said he had no idea who would have sent the response. He did say there is an issue but GM/Starling will not authorize a repair. I urge buyers to keep this in mind when shopping for a Chevy. After sales service is as or more important than the sale. Starling Chevy gets a "0" on customer service. Buyers remorse.
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (407) 270-7000 so we can work towards a resolution.
BUYERS REMORSE
Disappointing! Our 2020 Traverse began making a clicking fan noise from the engine shortly after purchase. GM/Starling said this can happen and is not a defect. At idle the electric fuel pump can be heard clicking by passengers and I have to explain why my good looking new car sounds like it has a bad valve. If and when this happens be aware that they will not repair the car!! "They" know it may happen but did not advise me. I'm betting Walker Starlings SUV would be repaired. I'm Looking forward to getting rid of this GM/Starling disappointment. After sale satisfaction, good customer service and honesty.... Not this time.
Hi, we regret to hear that you had this experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (407) 270-7000 to discuss this further.