Jim Taylor Ford Lincoln

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

4.8
(149 reviews)
Visit Jim Taylor Ford Lincoln
Sales hours:
Service hours:
View all hours
Service Sales
Monday 7:30am–5:00pm 8:30am–6:00pm
Tuesday 7:30am–5:00pm 8:30am–6:00pm
Wednesday 7:30am–5:00pm 8:30am–6:00pm
Thursday 7:30am–5:00pm 8:30am–6:00pm
Friday 7:30am–5:00pm 8:30am–6:00pm
Saturday Closed 8:30am–5:00pm
Sunday Closed Closed
New (318) 497-4952 (318) 497-4952
Used (318) 497-4939 (318) 497-4939
Service (318) 497-4192 (318) 497-4192

Inventory

See all 73 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.
Jim Taylor Ford Lincoln has been the premier Ford dealership in Ruston since 2006. Jim Taylor Ford Lincoln has won multiple Presidents Awards for its superior customer service. Jim Taylor Ford Lincoln is proud to be a part of such events as Ford's Drive 4 UR School and Lincoln's Driven to Give. These events raise money for our local school programs. Every March the Jim Taylor Auto group hosts the Jim Taylor Memorial Event to help various local charities.
Hey Louisiana Do You Want A Great Deal? Talk To Jim Taylor He Will Make It Real!

Service center

Phone number (318) 497-4192

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.8
(149 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
2.0

Who can fix a satellite radio?

I purchased my 2019 Ford F-150 in 2020 at Jim Taylor Ford and right off the bat I started experiencing problems with the satellite radio reception on it. It kept cutting out all the time even on the open road with no overhead obstructions. I took it to the Jim Taylor Ford service department 4 or 5 times and it still is not fixed. My 2015 Ford F-150 has satellite radio in it and I've never experienced any problems with it.

1.0

Service Department & Body Shop SUCK

My wife wrecked her 2020 Explorer on December 30, 2020. I had the Explorer towed to Jim Taylor Ford for them to do the repairs. For some reason Jim Taylor was unable to get parts for the better part of 5 1/2 to 6 months. During this time absolutely NO work was performed. I do understand that it is ideal to have all the parts before starting work and I also understand that the parts the Explorer needed had to be supplied by Ford and no third party/aftermarket parts where available. Jim Taylor has been in receipt of all the parts needed to fix the Explorer for well over 2 - 2 1/2 months. They have not put any priority on fixing the Explorer. The body shop "finished" there work and sent it to service for them to do their work. It sat in service for over 3 weeks. It took me calling and complaining multiple times to get the service issues fixed so that the body shop could "button up" a few things and the Explorer would be ready. The body shop has had the Explore back from service going on 2 - 3 weeks now "buttoning up" the items. Every time I call the excuse is "We just have a few more items. Give us till next week." You would think that if a company cared about the people they serviced they would want to help and get the vehicle back to them sooner than later. I want the work done right and correctly so there will not be any issues later but Jim Taylor Ford has a flippant attitude about getting my wife's Explorer fix. I will never take a vehicle back to them for service or will I ever buy a vehicle from them.

Dealer response

We appreciate your feedback. We do apologize for any inconvenience and we are researching this matter now. Please contact Julie Perry at (318)255-2590. Customer satisfaction is very important to us and we would love to discuss and resolve any issues.

5.0

Buy from Darren Collie

Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.

5.0

Darren Collie made a buying a new vehicle so easy!! Best...

Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.

5.0

Darren collie WOW

Darren collie WOW.... what an experience...?If you want to leave a dealership and be WOW’D Darren collie is your fix. Thanks for the WOW factor.

5.0

If you’re looking for great customer service and total...

If you’re looking for great customer service and total honesty then go see Darren Collie at Jim Taylor Ford! He’s absolutely the best!

5.0

Darren collie WOW.... what an experience...?If you want...

Darren collie WOW.... what an experience...?If you want to leave a dealership and be WOW’D Darren collie is your fix. Thanks for the WOW factor.

5.0

Amazing service by Darren Collie!

By far the best experience we’ve ever had buying a car. Would highly recommend JT and especially Darren! We were in and out in less than 2 hours! Unreal! And Darren had the vehicles we were interested in pulled up and ready before we got there! When the time comes around again, we won’t hesitate with where to go!

5.0

This was the most amazing car buying experience we have...

This was the most amazing car buying experience we have ever had!! ONLY ever ask to deal with Darren Collie!! He made everything so easy!!! He was a pleasure to work with, had the 2 cars we were looking at ready for us and was organized, speedy and so pleasant! In and out with our car in LESS than 2 hours!! This is the place you WANT to patronize!!

5.0

Darren Collie

I just purchased a 2019 F-150 from Darren Collie. This is the third vehicle I have bought from him. He is a great salesman. No matter the circumstance or obstacle, Darren is the man to see to buy new or used!

Read all 149 reviews