Cochran Volkswagen South Hills

4.6
(328 reviews)
Visit Cochran Volkswagen South Hills
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (412) 265-1084 (412) 265-1084
Used (412) 265-1536 (412) 265-1536
Service (412) 265-1543 (412) 265-1543

Inventory

See all 108 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2020.
The Cochran Volkswagen of South Hills story begins in 1965 with the founding of the first Cochran dealership. Since then our dealership has continued to grow and expand. Cochran Volkswagen of South Hills was opened in 2010 providing an impressive selection of Volkswagen models to car shoppers in the Pittsburgh area.

The long history surrounding Cochran Volkswagen of South Hills has been built on a commitment to customer service. We take input from our customers to better adapt and change the experience. This innovation has been recognized by many other regional dealerships. Enjoy our Clearly Better Car Buying experience!
Go One Better

Service center

Phone number (412) 265-1543

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.6
(328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Got a transmission flush completed this visit, satisfied

Got a transmission flush completed this visit, satisfied as always, they great work @ Cochran VW.

5.0

Got a transmission flush completed this visit, satisfied

Got a transmission flush completed this visit, satisfied as always, they great work @ Cochran VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Jason! We appreciate the great review. Looking forward to working with you again!

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1.0

My wife took my Jetta to the Cochran dealership on West

My wife took my Jetta to the Cochran dealership on West Liberty avenue on January 23. There was an issue with loose or disconnected wire on the fuel line. They fixed the issue and charged me 682.72. I was okay paying for a fix, but I am not okay that the overcharged me and lied to me and my wife. When asked why it was so expensive to fix a wire, they first said it is because it’s $180 labor per hour over approximately 3 hours. The wire was fixed in an hour. However, they still charged us the same amount. When asked why it was still so expensive because it only took an hour, he gave her another reason that it is “market cost”. I emailed Brian Title at the dealership immediately and asked why the price was still around $700 and it only took an hour. He gave me yet ANOTHER reason saying it’s because the technician is special, ten years experience. This is completely unacceptable, deceptive and frankly a scam. I reached out to the manager Justin Hergenroeder asking for a refund and he ignored me for 2 weeks. I included the owner Rob Cochran and he also ignored me. This is the WORST experience I have ever had.

1.0

My wife took my Jetta to the Cochran dealership on West

My wife took my Jetta to the Cochran dealership on West Liberty avenue on January 23. There was an issue with loose or disconnected wire on the fuel line. They fixed the issue and charged me 682.72. I was okay paying for a fix, but I am not okay that the overcharged me and lied to me and my wife. When asked why it was so expensive to fix a wire, they first said it is because it’s $180 labor per hour over approximately 3 hours. The wire was fixed in an hour. However, they still charged us the same amount. When asked why it was still so expensive because it only took an hour, he gave her another reason that it is “market cost”. I emailed Brian Title at the dealership immediately and asked why the price was still around $700 and it only took an hour. He gave me yet ANOTHER reason saying it’s because the technician is special, ten years experience. This is completely unacceptable, deceptive and frankly a scam. I reached out to the manager Justin Hergenroeder asking for a refund and he ignored me for 2 weeks. I included the owner Rob Cochran and he also ignored me. This is the WORST experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

We bought our Tiguans from Cochran 3 years ago and the

We bought our Tiguans from Cochran 3 years ago and the service has always been amazing. Justin and Bryan are super easy to work with. The service is always fast but more importantly it is done right! I would recommend Cochran VW to anyone looking for a great car and exceptional service .

5.0

We bought our Tiguans from Cochran 3 years ago and the

We bought our Tiguans from Cochran 3 years ago and the service has always been amazing. Justin and Bryan are super easy to work with. The service is always fast but more importantly it is done right! I would recommend Cochran VW to anyone looking for a great car and exceptional service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for taking the time to share your great experience with us! We truly appreciate it. We value your loyalty, and look forward to seeing you again!

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5.0

Dependable and outstanding service department

I have had only great experiences at Cochran. The service department is extremely helpful and knowledgeable. You can trust their team to do consistent quality work.

5.0

Dependable and outstanding service department

I have had only great experiences at Cochran. The service department is extremely helpful and knowledgeable. You can trust their team to do consistent quality work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great feedback, Thomas! We appreciate your business and hope to see you again!

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5.0

Professional and Courteous

Great experience! After DPF repairs from an independent mechanic, my beetle's cabin was filling with exhaust. #1 Cochran found several issues with the repairs and fixed them quickly and professionally. Thanks very much!

5.0

Professional and Courteous

Great experience! After DPF repairs from an independent mechanic, my beetle's cabin was filling with exhaust. #1 Cochran found several issues with the repairs and fixed them quickly and professionally. Thanks very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so glad to hear you had a great experience with us, Dylan! We appreciate you choosing #1 Cochran and hope to see you again in the future.

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5.0

10/10 would recommend

I had a flawless experience with them from beginning to end. Austin, TJ, and Joe were so helpful and accommodating. I bought a beautiful car and I couldn't be happier.

5.0

10/10 would recommend

I had a flawless experience with them from beginning to end. Austin, TJ, and Joe were so helpful and accommodating. I bought a beautiful car and I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad you had a great experience with our team! We appreciate you choosing us and hope to see you again!

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5.0

For Life

Excellent service ! Mike and Brian are LITERALLY THE BEST ADVISORS!! car was done quickly and and do quality work. Like i said the best around.

5.0

For Life

Excellent service ! Mike and Brian are LITERALLY THE BEST ADVISORS!! car was done quickly and and do quality work. Like i said the best around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the excellent review! We will share your kind words with our team. We value your continued loyalty, and look forward to working with you again!

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5.0

Super people, service and convenience!

I've been servicing my VW Beetle for many years at Cochran VW in the South Hills and have never been disappointed. Great people, terrific service and a super courtesy vehicle for pick up or return. I highly reommend Mike and Brian in service and Dan the courtesy driver--what a fantastic team! With thanks as always!

5.0

Super people, service and convenience!

I've been servicing my VW Beetle for many years at Cochran VW in the South Hills and have never been disappointed. Great people, terrific service and a super courtesy vehicle for pick up or return. I highly reommend Mike and Brian in service and Dan the courtesy driver--what a fantastic team! With thanks as always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for taking the time to share your great experience with us! We appreciate the kind words, and will be sure to pass them along to our team. We value your continued loyalty, and look forward to seeing you again!

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1.0

This is the worst place I have ever done business with.

This is the worst place I have ever done business with. They sold me a junk car for my 17yr old daughter. Every time I would call no one would ever answer or return my calls. I drove an hour to purchase this vehicle because thought I was going to a reputable place, boy was I wrong. We have only had this car for 1yr and 4 months and it has already had a new engine put in it. It has been at the dealership more than at our home. I would not recommend anyone to buy here.

1.0

This is the worst place I have ever done business with.

This is the worst place I have ever done business with. They sold me a junk car for my 17yr old daughter. Every time I would call no one would ever answer or return my calls. I drove an hour to purchase this vehicle because thought I was going to a reputable place, boy was I wrong. We have only had this car for 1yr and 4 months and it has already had a new engine put in it. It has been at the dealership more than at our home. I would not recommend anyone to buy here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Ashley, thank you for sharing your concerns with us. We understand your frustration and want to find a solution together. We hope that our cost assistance along the way has helped. Recently we made an offer to trade you out of this vehicle for above market value- please let us know if you'd like to reconsider that option, or if there's anything else we can do to assist.

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5.0

They were very helpful!

They were very helpful! They provided a very fair deal! I would recommend them very highly.

5.0

They were very helpful!

They were very helpful! They provided a very fair deal! I would recommend them very highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Roger! It's our pleasure to help. We hope to see you again!

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