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time.","emailTxt":"acardone@cochran.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39838,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1114905600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":487187,"firstName":"Ash","lastName":"Ingram","titleText":"Service Tech","shortBioText":"","emailTxt":"aingram@cochran.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39838,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":487193,"firstName":"Brian","lastName":"Title","titleText":"Service Tech","shortBioText":"","emailTxt":"btitle@cochran.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39838,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":564050,"firstName":"Caitlin","lastName":"Martin","titleText":"Sales Manager","emailTxt":"CMARTIN@Cochran.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39838,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":487185,"personPtyId":38403850,"firstName":"Daniel","lastName":"Giancola","titleText":"Sales Consultant","emailTxt":"dgiancola@cochran.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/18979eb2bb68.jpg","drDealerId":39838,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":487191,"firstName":"Jesse","lastName":"Petrucci","titleText":"Express Service Tech","shortBioText":"","emailTxt":"jpetrucci@cochran.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39838,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":487179,"personPtyId":38723791,"firstName":"Joel","lastName":"Anderson","titleText":"Parts Manager","shortBioText":"","emailTxt":"janderson@cochran.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39838,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":487184,"personPtyId":38404320,"firstName":"Kathy","lastName":"Delonga","titleText":"File Clerk","shortBioText":"","emailTxt":"kdelonga@cochran.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39838,"industryStartDtUtc":"1506816000","certifiedEmployee":false,"deptDscrp":"Administration"}]

Cochran Volkswagen South Hills

Rectangle 48
Sales
Service Closed

Cochran Volkswagen South Hills Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since December 2010

Service

Tire Rotation

$19.95

Wheel Balance

$9.95

Oil, Filter Change

$69.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
216 lifetime reviews. Includes reviews of Cochran Volkswagen South Hills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 10, 2018

    Very helpful, attentive and knowledgeable sales staff and clean showroom. This is the the third Jetta that I have leased from Cochran and I have bee very... satisfied.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jessica Cupini

    Sales Manager

    (5.0) 8 reviews

    Trenton Mitchell

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    November 19, 2018

    Here in Pittsburgh because of unexpected death in family. A warning light came on - and was afraid to drive back to DC with this issue. They took me... at the last minute - were efficient - honest and ordered a small interior part w/ a rip on it. Could NOT have been happier. If it wasn't so far, I'd skip the DC dealer and come back here all the time!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Hecker

    Service Advisor

    (3.6) 7 reviews

  • 5.0 out of 5
    November 17, 2018

    Trevor was very easy to work with, and clearly had a deep knowledge of the VW vehicles I was interested in purchasing. Everyone at the dealership was super... friendly as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Trevor Savage

    Sales Consultant

    (5.0) 10 reviews

  • 2.0 out of 5
    November 1, 2018

    Indescribable IMMENSE Frustration with this dealership #1 Cochran South Hills. Sept 8th my brother looks at a car for me then Sept 10th I call to let them... know I will be down on Sept 12th to look at the car & I am very interested and I am already pre-approved for a auto loan from my bank. After driving 1 1/2 hrs I get there to find the car which was a recent trade-in hasn't even been sent to garage for detailing or a safety inspections & they don't have the right papers from my bank but I wanted the car. So I drive another 1 1/2 hrs back home and wait for them to call me to come back because the car needs new brakes & rotors, tires, battery, wiper blades, and get detailed. Sept 13th I drive another 1 1/2 hrs back to get the car only to find out the paint touch-up work I ask for wasn't done but that's ok just send it to me and I'll do it myself but now I wait another almost 1 1/2 hrs at the dealership for the rude & arrogant finance manager Brandon to sign papers as he argues with me about a warranty that I don't want to purchase & finally I then leave after almost 3 1/2 hrs to drive the ten minutes to my brothers house to then discover that the EMERGENCY BRAKE that worked before DOESN'T & the detailers lost the cargo shield & spare tire bolt that was there when we looked at the car. I called my salesman & had to take the car back to a different car dealership of theirs so they can fix E-BRAKE that as I was told was NEVER adjusted after the brakes were put on and still have yet to receive anything else so I purchased the missing parts on my own costing me $53.00 but still NO touch-up paint. Now the "icing on the cake" I checked my credit score & I have a hard inquiry from #1Cochran South Hills WHY?? I already had financing from my bank before looking at the car. Also last week I called my bank to inquire about how to make my 1st car payment DUE OCT 27 since I have not received anything in the mail or email & they investigated and my bank has NOT received my loan packet from #1 Cochran and they can't proceed without it. My bank is now trying to help me but this is truly PATHETIC I have left several messages and still no help from the dealership other than to tell me that they will take my 1st payment??? No my bank will get it since I am having it automatically withdrawn. POOR CUSTOMER SERVICE it has been over 6 weeks since I purchased the car on Sept 13th so why am I still dealing WITH this?? And I'm still driving on my PINK SLIP even though I paid for electronic filing but don't have a REGISTRATION CARD!!! It is now 3 days later & I have received 1 voicemail from a finance director and I have left 2 messages but still haven't spoken to anyone & my 1st car payment us 1 week passed due! OHH and still no touch up paint that was to be mailed to me TWO times.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2018

    I scheduled an appointment for my Jetta to be inspected. I was able to make my appointment with one phone call and was able to get a date and time that... worked well for me. When i dropped my car off I was greeted immediately and was given a ballpark pick up time and a run down of the price. My car was done in record time and I was able to pick it up without my day being consumed by waiting around. The pick up was smooth and everything about my car was explained to me. Overall great experiences at VW!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. It is truly our pleasure serving you. We look forward to seeing you again soon.

  • 5.0 out of 5
    October 1, 2018

    Brought my car in for it's 10K mile service, which was basically an oil change. I received prompt and friendly service, and felt like the staff was... knowledgeable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. It is truly our pleasure serving you. We look forward to seeing you again soon.

  • 5.0 out of 5
    September 29, 2018

    Went in for a recall on the Jetta I bought here last year and was told it woukd take an hour. It was not only faster than an hour, it was quickly scheduled... in the first place, and they made sure i was comfortable while I waited

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. It is truly our pleasure serving you. We look forward to seeing you again soon.

  • 5.0 out of 5
    September 22, 2018

    Trevor was fantastic to work with. He really sold me on the 2017 GTI I picked up- really knew everything about the car, down to the last details. Fun guy,... easy to work with, and no pressure. He even took the time to sit with me and go every last button in the car (coming from a 2011, there was a lot to learn), and made sure I was comfortable with it all, before I took it off the lot. Overall a great experience with the entire team- drove off with my dream car at an extraordinarily fair price. I???d go out of my way to come here again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Trevor Savage

    Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    September 22, 2018

    My experience at Cochran South Hills was pleasant and easy. I had an appointment to get my vehicle serviced. Having an appointment definitely made everything... run smoothly but the quality of service and friendliness of the staff was superb. My service was done quickly abd my questions were answered thoroughly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. It is truly our pleasure serving you. We look forward to seeing you again soon.


    Worked with:
    Michael Hecker

    Service Advisor

    (3.6) 7 reviews

  • 5.0 out of 5
    August 30, 2018

    Long story short... I was getting ready to leave for vacation and found out my 2013 Jetta had a ton of work that needed to be done before I could drive... it. Ugh. Last thing I wanted to hear but the Sales team at Cochran VW on West Liberty helped me to find a new Jetta with the functions/accessories I needed at a price I could afford. Even with a few hoops popping up to jump through they were able to get me on the road a day later. They were helpful, kind and went beyond what they needed to do. I appreciate the work they put in and will definitely use them again in the future! Thanks Trevor, Brandee, Jessica, Jim & everyone else there!! And FYI- I was asked to leave a review but they deserve the five stars and I will absolutely recommend them to anyone looking for a new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Trevor Savage

    Sales Consultant

    (5.0) 10 reviews

    Jessica Cupini

    Sales Manager

    (5.0) 8 reviews

    Jim Roberto

    Sales associate

    NOT RATED

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