DARCARS Nissan Rockville

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 25, 2020

    Dishonest employees, be very very cautious if you are purchasing or leasing. Record your conversations with sales staff and management. They WILL try to... trick you in any monetary way possible. Read your contracts carefully, what you agree verbally will NOT reflect on paper.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are disheartened to learn that you feel any distrust with our team, and we would like to follow up with you. Please reach out to us directly when y...ou have a moment. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. DARCARS Customer Relations

  • 4.0 out of 5
    September 17, 2019

    Recently moved to MD and was desperately in need of a car. I was introduced to this gentleman by the name Talbot "Jap" - soft spoken, funny and also has... a heart. He made the buying process a lot more easy for me. I was able to trust him. I felt like he cared and wanted the best me. His service is just top-notch, and must say I he is one of the main reasons I sealed the deal.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! We're really happy to hear that Talbot provided you with a good sales experience. Thank you for taking your time to sha...re with us and our community. DARCARS Customer Relations

  • February 9, 2013

    I just bought my car here and they were great! I have never financed a car before and they made it a great experience! David, Bob, and John were top notch!... Thanks!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 25, 2019

    I was looking for a cargo van for a while, and I decided to come here. I had Eduardo as my salesman, and he really helped me to understand and know the... car I was getting.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 stars, David! We look forward to seeing you again. DARCARS Customer Relations

  • 5.0 out of 5
    May 13, 2019

    If you are looking for any Nissan vehicle , Darcars Rockville is a good one! Ask for Mr. Eduardo Rodrigues , he's nice and helpful.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Andy, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to s...eeing you again soon!

  • 5.0 out of 5
    March 25, 2018

    Many dealers claim to be no hassle, no haggle. These guys were very straight forward about price, financing, and what they could do to send me home with... a vehicle to meet my needs. They were knowledgeable enough to answer my questions, and sensible enough to check, and get back to me if they weren’t sure. I appreciated the positive experience. My salesman was Tyler, the sales manager was Albert. Thanks guys! Mike

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 27, 2018

    Amazing,outstanding,stunning and professionalism, ever personally experienced. This is my 3rd car from this company successfully purchased with a quick... fair price top quality customer service from the Salesman to the dunce finance to the service all one amazing team. Highly recommend*****

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2017

    Most dishonest dealership I've ever tried to do business. Will say whatever it takes to get you there. Then once your there not stand behind anything... they say My wife actually left there in tears because of their sales manager!!!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 27, 2017

    Jordan did a great work towards my purchase of my use Hyundai Sonata 2015, he was polite and professional.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our pleasure to assist! Let us know if you need anything. We look forward to seeing you again soon. Enjoy!

  • 5.0 out of 5
    October 27, 2016

    At Darcars Nissan I felt like a kid in a candy store. Bryan Estrada was my sells person and he was so patience with me. I test drive 4 cars and could not... make up my mind but he help me pick with his knowledge on my cars. At the end I went home with my 2015 Murano and its all thanks to his patience and profetionalism. I had visit 3 places before Darcars Nissan and I must say I bought here just because I was not pressure and I was helped with great profetionalism. Thank you Darcars ! Keep it up!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations! Thank you so much for sharing your wonderful review. Let us know if you need anything or have any questions. Enjoy!

View More Reviews