Palisades Mazda

I have leased or bought 5 cars from this dealership and referred two other purchases. We have always used Chris Kinder as our sales person. Chris is thorough, highly knowledgeable on the each model, and quotes a fair price. When you pick up the car, Chris will take a good deal of time explaining everything you need to know about the cars features. I have also used the service department several times and have found them to be courteous, attentive and efficient. Like many people, I have had bad past experiences in car dealerships, but Palisades Mazda is truly a cut above. I highly recommend Palisades Mazda.

Exceptional costumer service. They are always on time and always looking forward to help and accommodate the costumers necessities. The waiting room is very clean and comfortable.

I worked with Ed Greyon and was very happy with the experience. Never felt pressured or antagonized. Bought a certified used car and love it.

Fantastic dealer experience. Transparent pricing and no messing about from the internet sales department through to Purchase. Ed Grayon is the best salesman I have ever dealt with. Bought a new Miata and clearly Ed very enthusiastic and knowledgeable about the product. We followed him on the test drive and what a drive - really showed off the Miata on a twisty road, also a nice length. Simple and no pressure sales process and even made sure I know how to get back to NJ and followed his car to get to the Parkway. Thoroughly recommend this dealer and Ed in particular.

Our first time in at this location. Great customer service experience. Was kept very informed on what was going on with the service process. Happy Resurrection Day God Bless !!!

I'll start by saying that after my first experience buying a car, I was completed disenchanted with car dealerships. So needless to say, I came prepared for a battle of wills! After being told that our current vehicle would need an additional $3,000 in repairs to function, we decided it was time to turn in this lemon and invest in a new car. It served us relatively well for the 8 years we had it, but we'd had serious issues with it from day one and poured more money than we cared to into it. I had been researching Mazda's compact SUVs for years now since US News always have them ranked at the top of the list, neck and neck with Honda (which we owned), for the best compact SUVs in their class. This along with the stellar reviews on Google drove us to Palisades Mazda. I called first and spoke with a woman who listened to what we wanted and how much we wanted to spend and after reassurance from her that they could accommodate us, we headed to the dealership. We arrived at the end of the business day on a Thursday and yet the staff were still pleasant and greeted us! I've been in dealerships where they just look at me and ignore me. This was a big time plus for me from the outset. We were introduced to Chris Kinder and he was our chaperone for our test drive of the Mazda CX-5 Signature. Chris Kinder KNOWS his cars. Not only was he thoroughly knowledgeable about the vehicle, but he took the time to get to know us and what my husband and I both wanted from our new car. He listened to our experience about the first time we purchased a car together, and not only empathized, but was reassuring and helped assuage our fears. In addition we came knowing which car we wanted and he didn't try to talk us into something else or try to talk the car up to being something it wasn't. He reassured us that the car would hit all of the items in our checklist. After a through demonstration of the car and dynamic test drive, we decided on the spot that this was the car we wanted. Since we were trading in our vehicle, we told him how much we could afford to spend monthly and he helped us stay in our budget. The General Manager even came over to congratulate us on our vehicle and thank us for coming to their dealership! Chris took care of EVERYTHING, even contacting our insurance company on our behalf and setting it up for us. He went above and beyond. When we arrived to pick up our car and go through the financing, there were no surprises. No surprise add-ons or markups like our first experience. Chris also took the time to go through how to use the features on our car. The next day he called like he promised to see how we were enjoying the vehicle. Chris said something that resonated with me...he said, he doesn't want to run into his customers in the street and feel like he has to cover his face in shame for having dealt dishonestly with a customer. He'd rather be upfront and honest. I can safely say, that's exactly what he was. A true gem of a man. When we were leaving the dealership, some of the managers and salesman happened to be outside. They started waving at us and saying thank you and enjoy the car as we were leaving. It felt like we were part of a family. This experience trumped my first experience big time. We have only had the car for just under a week, but we are thoroughly happy with our car and the service we received. We leased our car, but when we are ready for our permanent car, we are going back to Palisades Mazda!

Chris Kinder did an outstanding job from begin to end with the purchase of my new car. I would recommend to all my family and friends looking to by a Mazda.

Delvi Perez is wonderful. I tried the online experience and was impressed. He called to introduce himself and explain the process over the phone. When I arrived he was very informative, set up my phone and said if I have any questions to call me. I truly appreciate his professionalism.

Chris Kender was great all the way through the process this is the second vehicle we purchased from him and we are very happy with his service he goes through the details of the vehicle and takes his time with you would recommend him to anyone

Purchased several cars from this dealership and EXTREMELY happy with our experiences. Great sales department, great service department, great team! Will continue using Palisades Mazda.