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Palisades Mazda

(995 reviews)
2016 state dealer award
View 2 awards
2016 state dealer award
2016 consumer dealer award

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Reviews

(995 reviews)

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Staff was knowledgeable and service was excellent would highly recommend this dealership to friends and co workers

Staff was knowledgeable and service was excellent would highly recommend this dealership to friends and co workers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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That was my 4th car with Palisade Mazda Thanks to Chris Kinder and rest of the team process to getting new one was easy and fast as always Definitely will be back there fir next one. Palisade Mazda is the best

That was my 4th car with Palisade Mazda Thanks to Chris Kinder and rest of the team process to getting new one was easy and fast as always Definitely will be back there fir next one. Palisade Mazda is the best

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Thank you Mazda team specially Charles for the great attention during my visit. Great work.

Thank you Mazda team specially Charles for the great attention during my visit. Great work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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All staffs are very kind. And the process system is organized. I like the idea of sending a video of inspection.

All staffs are very kind. And the process system is organized. I like the idea of sending a video of inspection.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This was my 1st maintenance appointment since purchasing my new Mazda CX-5. Kathy explained exactly what would be done and a time the job would be completed. The waiting area offered a variety of of teas and coffee types. My car was also washed Kathy walked me out to my car& I was ready to go, when I asked about touch up paint for a small scratch. She then walked me over to the Parts department. She was very helpful.

This was my 1st maintenance appointment since purchasing my new Mazda CX-5. Kathy explained exactly what would be done and a time the job would be completed. The waiting area offered a variety of of teas and coffee types. My car was also washed Kathy walked me out to my car& I was ready to go, when I asked about touch up paint for a small scratch. She then walked me over to the Parts department. She was very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great job!! I was in and out as promised. This was my 1st maintenance visit to this Mazda dealer. I was also able to pick up some touch up paint. Thank you Kathy . . . Hope to see you again for my next visit!.

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I can always count on Palisades Mazda to help me out with whatever I need. I have had the pleasure of working with Brittany on a few occasions and she never disappoints. She is thorough and patient with all my questions and needs. Thanks a lot!

I can always count on Palisades Mazda to help me out with whatever I need. I have had the pleasure of working with Brittany on a few occasions and she never disappoints. She is thorough and patient with all my questions and needs. Thanks a lot!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service. Brittany, my service rep, kept me informed. The service tech texted a real-time video of my car on the lift while measuring tire wear. Courtesy wash was done without asking. I would recommend.

Excellent service. Brittany, my service rep, kept me informed. The service tech texted a real-time video of my car on the lift while measuring tire wear. Courtesy wash was done without asking. I would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Mazda Palisade the best dealer !Above all, they are honest. There is no upselling or pressure! The service is also very good!

Mazda Palisade the best dealer !Above all, they are honest. There is no upselling or pressure! The service is also very good!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently had my CX5 in for service. Kathy was a true professional, personable and kept me updated throughout the process. She’s a true asset to Palisades Mazda.

I recently had my CX5 in for service. Kathy was a true professional, personable and kept me updated throughout the process. She’s a true asset to Palisades Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a very good experience. The service team was attentive and polite. I was updated about the status of my car and the work was done promptly.

I had a very good experience. The service team was attentive and polite. I was updated about the status of my car and the work was done promptly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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