Reviews
Unhappy Online Customer
Will never do business with this place again, bad experience as an out of state buyer. Salesperson Mila wasn't helpful at all in explaining the out of state taxes. This to date has been the WORST experience of my life. Happy Holidays to me!!! Thanks Mila for being so not friendly and threatening me with legal action. Way to go. Poor customer service indeed!!!! ������������
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Luis, we explained that we do not collect tax for New York and therefore could not include it in your loan after the sale was completed and deal was funded by the bank. That's why your bill of sale did not have that tax on it. You will pay NY tax separately at your BMV. Other than that we have fulfilled all your requests including the one when you decided you wanted the vehicle delivered same day. To accomodate that we had to use two of our office people to make you happy and deliver the car same day. Normally shipping is handled within a week. I believe we have been patient and helpful through the entire process. I am glad that you confirmed upon delivery that the vehicle was very clean and had new tires. I am sorry that out of state tax could not be included in the loan after it was funded. I am sure you will enjoy your pristine Lexus during the holiday season!
Pleasant Experience
All the staff was very helpful and accommodating. They even stayed open late for us to finish test driving. I would reccomend to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service!
Mila was very helpful and so friendly. Buying experience was fast and easy and I love my new car! Highly recommend this establishment to anyone interested in purchasing a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car purchase
Love the new car I just purchase..got a great deal on a vehicle..would highly recommend the car lot for new or used cars..customer service is excellent
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
Fantastic experience! Mila was great! Fast and pain free. LOL! Super excited about my new car and they made the whole experience a positive one!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Definitely a great place to buy a car for reasonable price. We have purchased two vehicles from Northeast Auto Gallery and both have been great cars. Thanks again for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
Mila was awesome to work with!! The GMC was exactly as described in their ad. The no hassle or purchase made for an easy, worry free experience!! I would definitely recommend this dealership to friends and family!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fabulous Service.
Artiom and Mila were 1st class all around. Great service, very professional. Very pleased over all with my experience. Would recommend.Everything was done very thorough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2016 Ford Transit van
Excellent folks to deal with the price was more than fair they took care of a problem on the spot when buying a used vehicle from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service and environment
We found a car out of state on Car Guru! From the initial contact all the way to signing the purchase papers was a great experience! Very helpful team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase