Lotspeich Automotive

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(49 reviews)
Visit Lotspeich Automotive
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
New (660) 628-6287 (660) 628-6287
Used (660) 628-6289 (660) 628-6289
Service (660) 628-6290 (660) 628-6290

Inventory

See all 132 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
Located 1 mile West of Warrensburg Mo Lotspeich Automotive is a family owned dealership with strong ties to the community. Let us be "Your Friend in the Car Business."
Your Friend in the Car Business Since 1974!

Service center

Phone number (660) 628-6290

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Car Buying Review

No pressure, to the point and quick buying experience. When No was said, financing absolutely did not pressure, moved right along with buying process. Sales person listened to what we were looking for, went above and beyond when vehicle arrived to reach out to let us know one was available. The easiest, friendliest, quickest buying experience. 100% would go back!!

5.0

Car Buying Review

No pressure, to the point and quick buying experience. When No was said, financing absolutely did not pressure, moved right along with buying process. Sales person listened to what we were looking for, went above and beyond when vehicle arrived to reach out to let us know one was available. The easiest, friendliest, quickest buying experience. 100% would go back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

In my view everyone needs to stay away

I feel I was very deceived in a car I bought. I feel in my I was lied to. I was not sold what I thought I was getting. Then they text me and had a car that I wanted but of course it would cost more.

1.0

In my view everyone needs to stay away

I feel I was very deceived in a car I bought. I feel in my I was lied to. I was not sold what I thought I was getting. Then they text me and had a car that I wanted but of course it would cost more.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

OUTSTANDING SERVICE!

The services department is outstanding!!! I have been taking my vehicles there for the past several years will continue for many years to come.

5.0

OUTSTANDING SERVICE!

The services department is outstanding!!! I have been taking my vehicles there for the past several years will continue for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great service

Great customer service. No pressure to do additional services.

5.0

Great service

Great customer service. No pressure to do additional services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

Horrible for Veterans or people with disabilities.

Went to buy a new vehicle on 7/30/2020. Having been in the automobile industry my entire life I am very particular with customer experience. Matt Lotspeich (Son of Boss) blew me out of the water. I was trying to get the details worked out on financing a new truck however the manager was belittling my plan. Please beware, I am a disabled and really try my best to operate in this world however there are people who are not disabled and have zero idea what its like to live with a disability. To poke fun and aggravate a sore spot in someones life is not the way to earn someones business.

1.0

Horrible for Veterans or people with disabilities.

Went to buy a new vehicle on 7/30/2020. Having been in the automobile industry my entire life I am very particular with customer experience. Matt Lotspeich (Son of Boss) blew me out of the water. I was trying to get the details worked out on financing a new truck however the manager was belittling my plan. Please beware, I am a disabled and really try my best to operate in this world however there are people who are not disabled and have zero idea what its like to live with a disability. To poke fun and aggravate a sore spot in someones life is not the way to earn someones business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Mr Gilliland, Thank you for your review. I am never one that would be happy to have someone take their business elsewhere except in rare situations. As someone that claims to have owned and operated a dealership and that is currently a business owner I hope you would appreciate that we would not find it acceptable to have a customer that is verbally abusive to my employees and staff. The profanity laced actions towards my dealership employees are not welcome here especially when small children are on our showroom floor feet away from you. I think people will be able to see from your review what our business was exposed to yesterday and understand why we are not interested in conducting business with individuals that act in such a fashion. As an employer and an owner of a business, I stand with my employees and with the customers of my business by not tolerating threats, profanity and the actions that I witnessed yesterday. We wish you the best of luck on the purchase of your next vehicle elsewhere. Sincerely, Matt Lotspeich

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1.0

Dishonest

I purchased a used vehicle from this dealership in February 2020. While test driving the vehicle, I noted a few things that I wanted repaired before purchasing, one of which was a rattling that occurred during acceleration. They assured me they would fix the issues and on a subsequent test drive, the rattle was gone. They explained it was caused by a loose heat shield and stated they'd repaired it. It was only after purchasing the car and having an unrelated, major issue repaired just a few days later (see below) by a different mechanic, I learned Lotspeich had not repaired the heat shield, they completely removed it! They did not disclose the removal, a dishonest move that has left me with a car with a potentially dangerous condition and one that is costly to repair as it requires a complete replacement of the manifold. Four days after purchasing the car, it died while driving it. The torque converter was bad. Thankfully, the car purchase included a third party limited warranty and that part was covered. I called the dealership to see if they would fix it themselves. The dealership said “we would like to make this right,” but would not commit to covering parts and labor, nor would they explain what "making it right" meant in writing. They also told me that the warranty would not be in effect until 30 days after purchase. Having the details of the warranty right in front of me I knew this was not remotely true. As the dealership is located over an hour from where I live, I chose to use the warranty and take it to a shop with more experience repairing this model of car. The car sat at the shop for 10 days, without any work, because the warranty company needed to investigate why the dealership sold a car with such an obvious pre-existing issue that disabled it only four days after purchase. While ultimately the cost of the repair was covered, I wonder if Lotspeich knew of this issue and counted on the warranty company to pay for it after someone purchased the car. I am highly unsatisfied with this experience.

1.0

Dishonest

I purchased a used vehicle from this dealership in February 2020. While test driving the vehicle, I noted a few things that I wanted repaired before purchasing, one of which was a rattling that occurred during acceleration. They assured me they would fix the issues and on a subsequent test drive, the rattle was gone. They explained it was caused by a loose heat shield and stated they'd repaired it. It was only after purchasing the car and having an unrelated, major issue repaired just a few days later (see below) by a different mechanic, I learned Lotspeich had not repaired the heat shield, they completely removed it! They did not disclose the removal, a dishonest move that has left me with a car with a potentially dangerous condition and one that is costly to repair as it requires a complete replacement of the manifold. Four days after purchasing the car, it died while driving it. The torque converter was bad. Thankfully, the car purchase included a third party limited warranty and that part was covered. I called the dealership to see if they would fix it themselves. The dealership said “we would like to make this right,” but would not commit to covering parts and labor, nor would they explain what "making it right" meant in writing. They also told me that the warranty would not be in effect until 30 days after purchase. Having the details of the warranty right in front of me I knew this was not remotely true. As the dealership is located over an hour from where I live, I chose to use the warranty and take it to a shop with more experience repairing this model of car. The car sat at the shop for 10 days, without any work, because the warranty company needed to investigate why the dealership sold a car with such an obvious pre-existing issue that disabled it only four days after purchase. While ultimately the cost of the repair was covered, I wonder if Lotspeich knew of this issue and counted on the warranty company to pay for it after someone purchased the car. I am highly unsatisfied with this experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Dishonest

I purchased a used vehicle from this dealership in February 2020. While test driving the vehicle, I noted a few things that I wanted repaired before purchasing, one of which was a rattling that occurred during acceleration. They assured me they would fix the issues and on a subsequent test drive, the rattle was gone. They explained it was caused by a loose heat shield and stated they'd repaired it. It was only after purchasing the car and having an unrelated, major issue repaired just a few days later (see below) by a different mechanic, I learned Lotspeich had not repaired the heat shield, they completely removed it! They did not disclose the removal, a dishonest move that has left me with a car with a potentially dangerous condition and one that is costly to repair as it requires a complete replacement of the manifold. Four days after purchasing the car, it died while driving it. The torque converter was bad. Thankfully, the car purchase included a third party limited warranty and that part was covered. I called the dealership to see if they would fix it themselves. The dealership said “we would like to make this right,” but would not commit to covering parts and labor, nor would they explain what "making it right" meant in writing. They also told me that the warranty would not be in effect until 30 days after purchase. Having the details of the warranty right in front of me I knew this was not remotely true. As the dealership is located over an hour from where I live, I chose to use the warranty and take it to a shop with more experience repairing this model of car. The car sat at the shop for 10 days, without any work, because the warranty company needed to investigate why the dealership sold a car with such an obvious pre-existing issue that disabled it only four days after purchase. While ultimately the cost of the repair was covered, I wonder if Lotspeich knew of this issue and counted on the warranty company to pay for it after someone purchased the car. I am highly unsatisfied with this experience.

1.0

Dishonest

I purchased a used vehicle from this dealership in February 2020. While test driving the vehicle, I noted a few things that I wanted repaired before purchasing, one of which was a rattling that occurred during acceleration. They assured me they would fix the issues and on a subsequent test drive, the rattle was gone. They explained it was caused by a loose heat shield and stated they'd repaired it. It was only after purchasing the car and having an unrelated, major issue repaired just a few days later (see below) by a different mechanic, I learned Lotspeich had not repaired the heat shield, they completely removed it! They did not disclose the removal, a dishonest move that has left me with a car with a potentially dangerous condition and one that is costly to repair as it requires a complete replacement of the manifold. Four days after purchasing the car, it died while driving it. The torque converter was bad. Thankfully, the car purchase included a third party limited warranty and that part was covered. I called the dealership to see if they would fix it themselves. The dealership said “we would like to make this right,” but would not commit to covering parts and labor, nor would they explain what "making it right" meant in writing. They also told me that the warranty would not be in effect until 30 days after purchase. Having the details of the warranty right in front of me I knew this was not remotely true. As the dealership is located over an hour from where I live, I chose to use the warranty and take it to a shop with more experience repairing this model of car. The car sat at the shop for 10 days, without any work, because the warranty company needed to investigate why the dealership sold a car with such an obvious pre-existing issue that disabled it only four days after purchase. While ultimately the cost of the repair was covered, I wonder if Lotspeich knew of this issue and counted on the warranty company to pay for it after someone purchased the car. I am highly unsatisfied with this experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

My New Silverado

John Kazak helped me find the perfect truck! After looking at a few trucks on the lot that didn’t have the equipment options I wanted or the right color, John offered to find me a truck. Thirty minutes after sitting down and looking for the right truck John found the perfect one and had it at the dealership in two days! Thank you John and everyone at Lotspeich Automotive for helping me find the perfect truck!

5.0

My New Silverado

John Kazak helped me find the perfect truck! After looking at a few trucks on the lot that didn’t have the equipment options I wanted or the right color, John offered to find me a truck. Thirty minutes after sitting down and looking for the right truck John found the perfect one and had it at the dealership in two days! Thank you John and everyone at Lotspeich Automotive for helping me find the perfect truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Great service and communication

I went in to get my car looked at (weird noises) and was extremely impressed with the amount of communication before the services were actually performed letting me know a price and a timeframe.

5.0

Great service and communication

I went in to get my car looked at (weird noises) and was extremely impressed with the amount of communication before the services were actually performed letting me know a price and a timeframe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Gary and Karen Waner

We just bought another vehicle from Lotspeich. It is a 2018 Camero SS, 2SS fully loaded and in as new condition. We bought here because they are the best dealership that we have dealt with. The service department with Jim Bragaw is the best we have ever dealt with, they take care of you and treat you like you are family. We are thrilled with our new to us Camero and the deal we got from them. We have bought vehicles from them for almost 30 years and have been happy with all of them, and we cannot say enough good things about the dealership and service department. Keep up the great work Lotspeich, and see Bryce Gabbert for a great deal on a great car or truck!!!!!!

5.0

Gary and Karen Waner

We just bought another vehicle from Lotspeich. It is a 2018 Camero SS, 2SS fully loaded and in as new condition. We bought here because they are the best dealership that we have dealt with. The service department with Jim Bragaw is the best we have ever dealt with, they take care of you and treat you like you are family. We are thrilled with our new to us Camero and the deal we got from them. We have bought vehicles from them for almost 30 years and have been happy with all of them, and we cannot say enough good things about the dealership and service department. Keep up the great work Lotspeich, and see Bryce Gabbert for a great deal on a great car or truck!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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