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HGreg.com Doral

(2,229 reviews)
Visit HGreg.com Doral
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,229 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Doral from DealerRater.

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Mathias

Mathias was great from the start. Very informative and straight to the point. Would recommend to anyone in the market for a used/pre owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Mathias, we're glad to know you had a positive experience with us at HGreg Doral. We appreciate your recommendation and are here if you need anything else in the future!

Great Experience

My salesperson Ariel Alfaro was awesome! Would come back any time to buy another car here. Second time at H Greg buying a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We're so glad to know that Ariel provided you with an awesome experience at HGreg Doral! It's great to have your continued support and we look forward to assisting you again in the future. Safe travels in your new car!

So pleased ! Cinthia was great .

I had been looking for a used car and I was hesitant to go car shopping. But H Greg Doral helped me with all my worries. As soon as we walked in we were helped by Cinthia. Cinthia was great she showed us cars for hours with all the best options. As I was on a tight budget the finance team helped me find the best options. The whole team was so professional and the service was excellent. Their aim is to help you. They answered all my questions. And I left with an option that I am very happy with. Thank you H Greg Doral and a special shout out to Cinthia there. I highly recommend her. I am very pleased with my car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Aldana, we're so glad to know that Cinthia and our team at HGreg Doral were able to assist you in finding the perfect car within your budget. We appreciate your kind words about our professionalism and service! Enjoy your new ride!

Great experience

Great Experience, this is my four time here and all the time it is amazing. Victor Osorio is a great expert and great seller. It was really easy to find the right car and good price Thank you Victor and Hgreg team again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Miguel, we're delighted to know that Victor and the HGreg Doral team have consistently provided you with great experiences. We appreciate your continued support! Enjoy your new car!

Yani hernandez

Hola el sabado compre un carro en hgreg con yani hernandez estamos muy satifechos con la atencion muy profeciinal y paciente gracias yani muy recomendada esta vendedora

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Johanny, nos alegra saber que su experiencia con Yani en HGreg Doral fue satisfactoria. Agradecemos las palabras y recomendación. Disfrute de su nuevo carro!

the $795 protection plan is a scam

the sales person insisted that the $795 protection plan is part of the car purchase and because we saw no other way to take the used car that we liked we paid it and regret not walking away but the reason for my review is because I finisbed speaking to eight people on the phone being transfered because noone from the phone number hgreg told me to call knew anything about the plan and did not know who hgreg was.it was to get a door panel that separated fixed by the protection plan, I spoke to 7 people from wesco insurance company that is supposed to be the protection plan provider and noone knew anything they also asked for a policy number which we did not get at the dealer and a receptionist at hgreg told me to guve the vin#. two of the claims specialists at wesco got some information from me to investigate if this is a scam and because after the seventh person i was transfered to they hung up amd then called hgreg and they transfered me to the doral location and rang until they hung up, the other reason I beleive this is a scam is that the sales person told us about some scratches amd a small dent that we should call the protection plan after a few months and have them repair it but dont say that we bought it like that, I beleive that if hgreg allows their employees encourage their customers to do some scamming of their own then they should investigate and reform their way of selling their cars. Im going to a small town upholstery shop after this to have it fixed at my own expense because cannot waste more time on trying to get help from a product that probably is made to deceive people on purpose

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alberto, I'm really sorry to hear about your experience. This is not the level of service we aim for and it's clear that there have been some communication issues here. We take claims like this very seriously and would appreciate the opportunity to look into this further with you directly so we can address any misunderstandings or oversights on our part. I will search for your contact information, but in the event I have trouble locating it without a last name, please reach out at your earliest convenience. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

Yanisley Hernandez

Very welcoming and helpful. Yanisley Hernandez was amazing and knowledgeable about the Tesla I purchased. Facilities are neat and tidy & everything was taken care of swiftly. I was in and out In no more than an hour and a half 100% recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dylan, it's great to know that Yanisley was able to assist you efficiently with your Tesla purchase at HGreg Doral. We appreciate the recommendation and we're here if you need anything else!

Shopping for a new car

Good experience good attention and the prices are great. I was helped by Ramón, great guy and I would really recommend stopping by and giving it a shot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nicole, we're delighted to know that Ramón and our team at HGreg Doral provided you with a great experience. Thanks for recommending us and have a wonderful day!

Smooth Experience!

Had a really smooth experience. Sean was extremely knowledgeable and smooth. I don’t use “smooth” in the more stereotypical way that it would be expected with “salesmen”. He was smooth in that he knew what he was doing so that everything went smoothly. We did have to wait around for a bit. But I’m not taking off a star for that because I’ve been car shopping several times, and you ALWAYS have to wait around. We had to do that much less with this experience with Sean. The Honda Civic Sport was nice, clean, and sounded great. It was far and away the best one we saw available out of the 4 other comparable ones. (We went around to several different dealerships to do our due diligence and comparison shopping.) We started our day with Sean and ended it with him as well. Oh - H Greg also secures very competitive rates for financing vs other dealerships. That is also super important, since we did partial financing. I would go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, we're glad to know Sean provided a smooth and efficient experience for you at HGreg Doral. We always aim to make the car buying process as seamless as possible! Enjoy your Honda Civic Sport and don't hesitate to reach out if there's anything else we can assist with in the future.

Mathias

Mathias was very professional and knowledgeable in his work. He made the process very easy and ensured that my vehicle was taken care of correctly. Highly recommend asking for Mathias!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Anthony, we're glad to know Mathias was able to provide you with a smooth and professional experience at HGreg Doral. Thanks for the recommendation!