Skip to main content

Fairfield Chevrolet

(75 reviews)

Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent!

First time to bring our first Chevy to this Chevy Fairfield Service Center. Excellent and fast service. Clean facilities as well. Close to where I work too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your marvelous feedback, Chester. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Fairfield Chevrolet Team

Awesome

Service was awesome. Especially that they provide courtesy shuttle. The people in the service department are so accommodating and helpful. The facility is to clean and organized. With free coffee and fruits in the waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fairfield Chevrolet! We sincerely value your business and look forward to your next visit! Best, Mike Khuginai - General Manager

Fairfield Chevrolet

The whole staff, from Sales to management are vey professional and helpful! Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jesus we thank you so much for leaving us such a kind review! Please do not hesitate to reach out to us in regards to any questions or concerns. We wish you many safe travels :) Best, Mike K.

Fairfield Chevrolet Great Service

Fairfield Chevrolet has a great team. From the minute i walked in they welcomed me and gave me time to look around without pressure. The salesman (Sayed) was there to answer any questions. when in came to start talking price they were straight forward and seemed honest. We came to an agreement in a few minutes. The purchase paperwork was also another great experience. Very easy, fast, we discussed options and moved on. I was in and out within an hour with my brand new C8. I highly recommend and would definitely come back for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Don, we cannot thank you enough for your wonderful review of Fairfield Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Fairfield Chevrolet Team

Fairfield Chevrolet

Great experience purchasing a vehicle last week at Fairfield Chevrolet. Sher was patient and helpful with my experience at the dealership. Red, the Manager was the same. Great experience and I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for this amazing review, Jared! We really appreciate your business. Sincerely, The Fairfield Chevrolet Team

FAIRFIELD CHEVEROLET

$450 PER CONCERN TO EXSTABLISH WHAT IS WRONG WITH A VEHICLE IS ENTIRELY TO MUCH MONEY TO PAY UPFRONT. TO ONLY HAVE YOU CHECK OUT EVERYTHING ELSE I WAS ASKING FOR IN A 21 POINT INSPECTION ANYWAYS. THEN END UP PAYING $900 FOR YOU NOT TO HAVE FIXED ANYTHING. THIS JUST DOESNT MAKE FOR GOOD CUSTOMER SERVICE AT ALL! I DEFINITELY WILL NOT BE BACK OR BE REFERRING ANYONE. ALSO EXPLAINS WHY BUSINESS WAS SLOW. OUTRAGEOUS PRICING IN THE SERVICE DEPARTMENT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Yolanda, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Fairfield Chevrolet Team

Service

The service was great, we bought our used pick up six months ago and brought it in for our first service. There were several items found to wrong. Did any one look at this truck before it was sold?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mr. Golden, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. Please feel free to give us a call at 707.422.7777 at anytime to discuss the situation. Best, the Fairfield Chevrolet Team

Bought a great low mileage used car and they help

Great dealership, great customer service. I bought from outta state and they helped me out each step of the way. Will recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for choosing Fairfield Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care! 🤩 🥳🤩 🥳

Service department review.

I dropped off my truck and the staff were very helpful and took the time to discuss my repairs. I would recommend their service department to anyone needing repairs done on their vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bob you are AWESOME! We can't wait to service your truck in the future! Please feel free to give us a call at anytime and we would be happy to assist you!

Service department GREATEST people

Everyone in the service department was so helpful and understanding of my needs. Will be bringing my baby back to them. They took great care of her and me. I could not have asked for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! We hope to see you soon!