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Brandon Tomes Subaru

(1,594 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2587 (214) 504-2587
Used (214) 504-2698 (214) 504-2698
Service (214) 504-3929 (214) 504-3929

Reviews

(1,594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brandon Tomes Subaru from DealerRater.

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Seamless process of purchasing my lease.

Seamless process of purchasing my lease. Mel was sweet, efficient and personable. Had it all taken care of in less than an hour !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Txfamilyof3, thank for you for sharing 5-stars! We're happy to hear Mel is efficient and personable! We appreciate your praise and look forward to serving you additionally in the future. Take care!

A great experience buying my first Subaru.

A great experience buying my first Subaru. Hope your Service Department will be just as good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

russnarramore, thank for you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

Made the shopping process for my Subaru Forster fast and

Made the shopping process for my Subaru Forster fast and simple, best Subaru dealer in Texas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joseayy23, thank for you for sharing 5-stars! We're glad to hear our team made the shopping experience simple and fast! We appreciate your praise and look forward to serving you additionally in the future. Take care!

It was a great experience, it took less than one hour to

It was a great experience, it took less than one hour to finalize the transaction, it took a little bit longer to leave the dealership with the car, but it was so far my best experience buying a vehicle. Selling and financing experience was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Oswaldo, thank for you for sharing 5-stars! We're happy to hear our team provided a great experience! We appreciate your praise and look forward to serving you additionally in the future. Take care!

Melody was awesome!

Melody was awesome! She went the extra distance to make the deal happen. We were willing to walk away but for her diligence to her customer, us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

louiscrockett714, thank for you for sharing 3-stars! We're happy to hear Melody was awesome and went the extra distance for you! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

Super nice guy, helped me find a good vehicle and great

Super nice guy, helped me find a good vehicle and great at his job. Thank you :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

lundyjake9, thank for you for sharing 5-stars! We're glad to hear our team is nice and helped you find exactly what you were looking for! We appreciate your praise and look forward to serving you additionally in the future. Take care!

The dealership has men and women who bring excellency in

The dealership has men and women who bring excellency in performing their work from sales to delivery of the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

vanaso, thank for you for sharing 5-stars! We're happy to hear our team provided a good experience! We appreciate your praise and look forward to serving you additionally in the future. Take care!

Russell and the staff are always courteous.

Russell and the staff are always courteous. When I have questions, they don't hesitate to find an answer. The service is usually timely and they let you know if there is a delay and why.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

RDTHOMAS1954, thank for you for sharing 5-stars! We're pleased to hear Russell and the rest of our team are always courteous! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

Really good experience.

Really good experience. Ask for Danny when you go. Low pressure and he does a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robgeorge1987, thank for you for sharing 5-stars! We're glad to hear Danny provided a great experience! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

Wow!

Wow! Brock Degraffnreid is the sales person you need to work with no need to keep scrolling these reviews any further. Professional, courteous, friendly and forthright. Patrick Varrassi in Finance, also professional and friendly! The financing portion was pain free. Clay Phillips, once again another professional and courteous associate. He ensured everything met my expectations and provided another point of contact if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

ybarra, thank for you for sharing 5-stars! We're pleased to hear Brock Degraffnreid is professional, courteous and friendly! Additionally, thank you for noting Patrick Varrassi and Clay Phillips are professional and courteous as well! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!