Reviews
My husband and I live in Cleveland so we checked online...
My husband and I live in Cleveland so we checked online for cars at the Cleveland Ganley. No luck finding what we wanted. So I took a looked at the Aurora Ganley. We are so happy I did! The staff is wonderful! Everyone smiles and is in-sinc with each other. We say it is definitely worth the drive and the time it takes to go to this car dealership! I couldn't thank the staff enough for everything they did for us so that my husband left with the car he wanted for his birthday! We will go to Aurora for our next car and for all of our family members!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We bought a used car. Everyone involved in the car sale...
We bought a used car. Everyone involved in the car sale was very courteous, businesslike, and knowledgeable. Patrick, our salesman, did an outstanding job and answered all of our questions. Allen, Dan, Tom, and Bob also played a role in our satisfying experience. Dan did a wonderful job with the financing paperwork and we felt like we were given the best deal possible. It was also the little things that made our visit enjoyable. We were welcomed by everyone and offered beverages. Our insurance company was also contacted to update our insurance on the new car and the license plates were transferred and the registration will be sent to our house. We were able to walk out of the dealership with our new car and not have to worry about making additional calls to insurance companies and banks. Overall, the experience was extremely positive. We will contact Ganley the next time we need another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The whole dealership is friendly and helpful an d makes...
The whole dealership is friendly and helpful an d makes you feel that you are what counts. This is the first time i have bought a truck from them and was great ! I also have dealt with the service department with my last truck , a great bunch of guys ! highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I gave this dealer the rating I did because they were...
I gave this dealer the rating I did because they were honest from the start and worked with us to reach our goal of finding a car that we could buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went to many different dealerships in the past two...
I went to many different dealerships in the past two weeks and NO one took better care of me then Bob and Daniel. There was no games played I told them my price and they got me the best car on the lot a new 2012 fully loaded Cruze and it is beautiful. I strongly recommend you visit Bob and let him help you make your next big car buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service from start to finish. I came...
Excellent customer service from start to finish. I came in because of letter Ganley Chevrolet sent out abount trade ins. I was greeted promptly. Ken was friendly and listened to what I was looking for. He explained a lot about the car before we even drove it. He introduced me to the new Chevy Sonic LT. It is a wonderful and comfortable car to drive. I was happy with the price I got for my trade. Ken, Thom, and Dan even stayed late to complete the sale. I also appreciate the fact that Bob Ganley came by to make sure my transaction was going smoothly. I appreciate all the time everyone spent to make sure I was comfortable with the transaction. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Employees were friendly but yet professional. Our...
Employees were friendly but yet professional. Our automobile specifications were determined and met. Lennie worked diligently to find the car which would satisfy our needs. We would recommend him to anyone buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a very fast and pleasant experience purchasing my...
I had a very fast and pleasant experience purchasing my new car! Chris Shaughnessy was amazing! Highly reccomened! He showed me all the operations on my vehicle while being patient and cheerful! The dealership was spotless and inviting! I will continue to shop with Ganley and Chris, as well as letting everyone I know to shop there. Purchasing a vehicle can be stressful, not with Mr. Shaughnessy! It was a piece of cake!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sadly, I became almost stranded across the street from...
Sadly, I became almost stranded across the street from Ganley Chevrolet of Aurora when my 2008 PT Cruiser over heated and started smoking. Thankfully, their service department was able to help me out. After realizing they were going to keep my car for a few days to order parts and fix the issue and living about 45 minutes away, I was stranded at the dealership. Since I have recently moved to the area I did not have many friends who would have been able to give me a ride. The cost of calling for a taxi would have been over $200. All rental companies had already closed for the night. I was in a bind. THANKFULLY, the kind people at Ganley allowed a salesman to leave early to give me a ride all the way home. AWESOME!!!! It was like they were angels sent from God. After finally getting my car back after about 3 days, I was persuaded to take a look at some other possible opportunities for a means of transportation. Given that I drive around the state for my occupation, my car is VERY important. It's VERY IMPORTANT that is runs smoothly. Lenny Johnson, a sales consultant, did a wonderful job explaining all my different options of what the dealership had to offer that would be in my price range. I didn't feel pressured. It was an awesome experience. Low and behold 2 days later, I had a new car, 2007 Jetta, which I LOVE. I just want to say that Ganley Chevrolet of Aurora has BY FAR been the best car dealership sales consultants I have ever met. As a whole, every single one of them greeted me with smile and I felt so welcomed. Anybody looking for car whether it be used or brand new, GANLEY CHEVROLET OF AURORA IS THE PLACE TO GO!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I originally found our 2010 Lincoln MKZ at the Ganley...
I originally found our 2010 Lincoln MKZ at the Ganley Ford dealership in December. I live in California, and had some trouble coordinating the purchase of the Lincoln before that dealership closed. The car was transferred to Ganley Chevrolet of Aurora, where Mina Fanourakis took over the deal and made it seem less. The whole team at Ganley Chevrolet was very accommodating and pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car