Reviews
Everyone was very professional and laid back at the same
Everyone was very professional and laid back at the same time. Made it feel more like talking and dealing with good friends instead of a car dealer. We will be going back when we get my wife a new car. Will not be disappointed getting a vehicle from them.
Everyone was very professional and laid back at the same
Everyone was very professional and laid back at the same time. Made it feel more like talking and dealing with good friends instead of a car dealer. We will be going back when we get my wife a new car. Will not be disappointed getting a vehicle from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After 4 failed attemps to get my car to pass NC
After 4 failed attemps to get my car to pass NC inspection it was determined that the dealer Impex left a tracking device on the car that should have been removed by Impex during the initial sale. I contacted Impex and they refused to reimburse me my money. Derrick stated that I should have brought the car to them to have the device removed. I will not purchase another car from Impex.
After 4 failed attemps to get my car to pass NC
After 4 failed attemps to get my car to pass NC inspection it was determined that the dealer Impex left a tracking device on the car that should have been removed by Impex during the initial sale. I contacted Impex and they refused to reimburse me my money. Derrick stated that I should have brought the car to them to have the device removed. I will not purchase another car from Impex.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They are easy to work with even out if state, and are
They are easy to work with even out if state, and are really nice people
They are easy to work with even out if state, and are
They are easy to work with even out if state, and are really nice people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have bought many vehicles out of state in my years.
I have bought many vehicles out of state in my years. After choosing the vehicle I i wanted they raised the price almost $1000 which was for ELT and an installed LO JACK system that was not requested. The advertised price mentioned nothing about the vehicle being $1000 higher than advertised. Reading the reviews I see this has been done before. Shady things makes you wonder what else they are shady about. Would not trust them. They should read the laws of North Carolina.
I have bought many vehicles out of state in my years.
I have bought many vehicles out of state in my years. After choosing the vehicle I i wanted they raised the price almost $1000 which was for ELT and an installed LO JACK system that was not requested. The advertised price mentioned nothing about the vehicle being $1000 higher than advertised. Reading the reviews I see this has been done before. Shady things makes you wonder what else they are shady about. Would not trust them. They should read the laws of North Carolina.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sami was very helpful, and very nice.
Sami was very helpful, and very nice. We did not feel pressured or rushed by him. He was able to answer all of our questions
Sami was very helpful, and very nice.
Sami was very helpful, and very nice. We did not feel pressured or rushed by him. He was able to answer all of our questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trey and Remi were great to work with.
Trey and Remi were great to work with. They helped us find exactly what we were looking for!!
Trey and Remi were great to work with.
Trey and Remi were great to work with. They helped us find exactly what we were looking for!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff, glad I found this dealership and the buying
Great staff, glad I found this dealership and the buying process didn’t take long.
Great staff, glad I found this dealership and the buying
Great staff, glad I found this dealership and the buying process didn’t take long.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trey was amazing!
Trey was amazing! He made everything very easy for me and answered any questions I had
Trey was amazing!
Trey was amazing! He made everything very easy for me and answered any questions I had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Trey and Steve was awesome to work with.
Trey and Steve was awesome to work with. Always willing to go the extra mile and communication was the very best when I bought my truck… great overall experience at Impex!
Trey and Steve was awesome to work with.
Trey and Steve was awesome to work with. Always willing to go the extra mile and communication was the very best when I bought my truck… great overall experience at Impex!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TREY was my salesman best in the business.
TREY was my salesman best in the business. Highly professional, exceptional knowledge. *** Highly recommended going to IMPEX AUTO NOW ***
TREY was my salesman best in the business.
TREY was my salesman best in the business. Highly professional, exceptional knowledge. *** Highly recommended going to IMPEX AUTO NOW ***
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
