Reviews
Call Chris at Kingdom Chevrolet!!! He was very attentive...
Call Chris at Kingdom Chevrolet!!! He was very attentive and worked hard to find me the suv I needed!!! Thank you Chris!!! You were awesome!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hooooorrible service!! Got into an argument with the...
Hooooorrible service!! Got into an argument with the service guy because he told me it’s my fault for losing key. Kept going back and fourth about how it’s my fault when I told him I can’t get the car towed to get programmed cause it’s stuck in a high rise garage. His response: you gotta find a way to get it over here. I called the next dealership and he recommended a mobile locksmith. I wonder why bob couldn’t just say that too. He was extremely incompetent and didn’t know his own job. Told me a replacement key needed to be programmed due to a transponder in the key, BUT HE DIDN’T EVEH GOOGLE THE VIN TO MAKE SURE THAT WAS TRUE.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Be Vigilant while buying car from Kingdom Chevy. They...
Be Vigilant while buying car from Kingdom Chevy. They listed a car with one price and negotiate another price and while signing the document you will see additional price as well. To my surprise they gave me ONE KEY instead of TWO keys. I bought a used car on 12/19/2020 and they mentioned that they don't have another key and won't reduce the price or provide an another key(cost 320$) as well while signing the document. Am very much disappointed with their service and attitude of the people there. They didn't provide a referral amount as well to my friend who referred me this.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Scheduled an appointment. Came in and they took care of...
Scheduled an appointment. Came in and they took care of me promptly. Very friendly and professional. Pleasantly suprised!! Was told under new management. Would recommend form sure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kudos to salesman James Major for being so professional...
Kudos to salesman James Major for being so professional and courteous even though I wasn't able to purchase at the time of my visit. He serves as a model for what car salesmanship should purchase or not. Keep up the good work and great attitude Mr. Major. I appreciate you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The salesman was very knowlegable about cars, even though...
The salesman was very knowlegable about cars, even though I couldn't buy a car, he still took time to help me. I was upset because I was told that I was prequalified over the phone, but he explained that things change very quickly, and how that process work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
My experience shopping for my new at kingdom Chevy
Great customer services, tons of choices . Find what fits for you . If you’re in the area just stop by to see what offers they have cause their always giving deals .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback, Jose. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, Kevin Ohanian, GSM, kohanian@kingdomchevy.com
please do not go to this dealer! worst customer service....
please do not go to this dealer! worst customer service. i got sold a ford f150 truck and in 6 days the engine blew up then when i went back to kingdom chevy they did nothing for me even tried to avoid me by hanging up my calls! worst experience ever! Alberto is the worst manger he is selling bad cars with problems on them and christopher is a bad salesman he rushed me out of there told me the truck had no previous fixes and then did nothing to help me resolve my problem. long story short i have a $$30k truck with a blown engine and this dealer will not do anything! i have made all types of complaints already!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They are the worse car buying experience
Rose the price the next day we showed interest. Serg and Eric will lie to your face about the car. Finance will rip you off with non existent $3000 DEALER FEES!! They are the worse
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer satisfaction is the upmost importance here
Jesse and Michael: Dream team! These gentlemen are tremendously great at what they do. Their customer service is mesmerizing. They are very thorough and comprehensive. Also, they helped meet and exceed my expectations! I totally walked out of this dealership with the most amazing deal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car