Reviews
Ryan Scott is who you want to provide you service….
Ryan Scott is who you want to provide you service…..he can work any great and affordable deal regardless of your situation!! Ask for Ryan Scott!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much Ryan Scott for helping me get into a very nice and affordable vehicle! I appreciate you.
I came to kingdom Chevrolet a second time because someone
I came to kingdom Chevrolet a second time because someone had broken in my Kia Jay work through the week to find me another car I appreciate that, He didn't have to go as far as he did to assist me, in my book that's 5 star service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Laura (from the Internet Sale Department) assisted me in
Laura (from the Internet Sale Department) assisted me in scheduling a test drive for a specific vehicle at 4pm. I drove an hour in the rain only for David (salesman) to inform me that the vehicle was in the shop. It was a complete waste of time. There was some possible miscommunication and it had cost me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Beware of where you shop for a new car
Brought a brand new car out of there only 5,000 miles fuel pump goes out it took them 2 months to fix it trade it in bought another new blazer engine light comes on they don't know what's going on with it shouldn't be having these ki da problems out of a new truck
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I just bought a 2020 enclave from here with John Bogan
I just bought a 2020 enclave from here with John Bogan who was extremely helpful. He took his time, explained everything to me, made sure I received the best price on my trade and I left a very happy customer in my new vehicle. Go check him out if you’re looking for a new or pre owned vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing service
Good service, really talked to me and helped me get to what were the best options for me. Alexander Myers was my salesman so go to him 👌
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Service Review
I went in for a oil change and to have them check out my front end. The price for the front end work was mor than I was able to pay at the time. So I said, just do the oil change. This was on 8/13/22. Upon my car being returned I noticed that the air was not blowing cold air anymore. Which it was working perfectly fine. After the weekend I returned to the dealership the gentleman I spoke with immediately said, that?s not their fault. They told me things that was wrong with the car. Never once was the air discussed. I just think this is so wrong . My car is a 2017 with only 46000 miles. I just don?t believe my air went from freezing to hot, without some assistance. I live close to this dealership. I go there for service, now I will have to find somewhere else to go. So, all I can say is thanks for the inconvenience.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
La persona que me atendió de nombre Hugo iso un buen
La persona que me atendió de nombre Hugo iso un buen trabajo y estoy muy contento
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hugo me trato muy bien fue muy buen ayudante me explicó
Hugo me trato muy bien fue muy buen ayudante me explicó todo gracias excellence seribio
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased my vehicle and they lost the keys!
Purchased my vehicle and they lost the keys! Came from Kentucky and spent 9 hours there/6 of those after my key was lost. BRIAN (general manager) only accommodated me with a gas card, and offered hotel stay until Monday, but I didn't need that, I wanted my keys! David owned up to losing the key, but I believe one of the other salesmen (Nos) stole it because his client was upset that my vehicle was already purchased, he wanted the sale, and hoping that I would just ask for another vehicle. David paid $450 to a locksmith to make a key. As a corporation, they should've paid to have a locksmith make me 2 keys if NOTHING ELSE! One salesman (Nos) laughed stating wow y'all are still here?! That's so unprofessional, rude, and unethical! It's not a laughing matter at all! I was inconvenienced with not being able to attend sentimental events that I planned on attending while in Chicago! Other employees pretended to look for the key, but it was NEVER found! After having the key made, making it back to my sisters home for the evening, waking up the next day, packing up my car to return home, the KEY didn't work and I was INCONVENIENCED AGAIN!!!! Contacted David so he could call the locksmith to come repair my key, and the locksmith states that he has 2 other clients to take care of and won't be able to come until after 7pm! On top of everything, The General Manager (Brian) NEVER approached me or my wife to apologize for such inconvenience, offered NOTHING (with an exception of a $50 gas card) which you would think should ALREADY be full with gas anyway since it's been purchased, and left the dealership for the evening not caring about how I would make it home, if a key was being made, just NOTHING!!!!! SO UNACCEPTABLE!! David (the salesman who sold me the vehicle) gave away 3 other sales, stayed until there was a key made out of his pocket $450 and family's mouth, was the ONLY one so helpful and kind to us!!!! As I'm writing this review at 7:37pm on 7/24/2022, the locksmith still hasn't arrived nor RESPONDED to my call or text, in order to repair the key that he was paid to make! The only thing that works is the locks! This is such a NIGHTMARE and so UNPROFESSIONAL I WILL BE CONTACTING GENERAL MOTORS CORPORATION DIRECTLY AS THIS DEALERSHIP AND EMPLOYERS SHOULD BE ASHAMED OF THEMSELVES! Thank God that I wasn't stuck on the highway or somewhere else dangerous with having this UNRESOLVED ISSUES that I'm having NOW!!!! UPDATE! Called the police department and filed a report against the locksmith and company. Spoke with and recorded the manager of the locksmith company stating that David Lloyd asked for a refund of $450 which means her locksmith can’t come and repair the key! Spoke back with David and recorded him as well stating that he did ask for a refund knowingly but yet didn’t have the decency to inform us of this and allowed us to believe and be deceived that the locksmith technician would be out to repair the key and was very non-chalant about it! With this being said, he too is very unprofessional, uncaring, unconcerned, rude, and deceitful alon with the rest of the dealership! This has been one of the MOST HORRIBLE EXPERIENCES I’ve had in my LIFETIME!!!!!!!!!!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car