Skip to main content

Dennis Sneed Ford

(1,756 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,756 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

I had the absolute best saleswoman, McKenzie is the kind...

I had the absolute best saleswoman, McKenzie is the kind of person your hoping you find at a dealership. Honest, fair and professional every one of them. From McKenzie to Austin the finance guy, this is a good crew to have working at a dealership. Mr Sneed must be proud.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Happy to heat about your positive experience.

This was my sons first truck. Rich Sousa was a pleasure...

This was my sons first truck. Rich Sousa was a pleasure to work with. Thank you Rich and the Sneed team for your support in this purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We hope your son loves the truck! Thank you for the review!

It was a pleasure to work with Baron Washington. Great...

It was a pleasure to work with Baron Washington. Great sales associate went above and beyond to get the deal closed and didn't stop there, not until the car was finally in my possession. I also had an easy transaction and easy time speaking to Austin Keithly from finance to seal the deal. Flew in from California just to visit this dealership. I would highly recommend Dennis Sneed Ford and the sales associate Baron Washington. I would do business with this dealership again no matter how far I would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I'm glad to hear Baron was able to go above and beyond.

It was a real pleasure working with Baron!! He has a...

It was a real pleasure working with Baron!! He has a great personality, friendly, professional while being very easy and comfortable to talk to! He was very knowledgeable, and answered every question/concern that I had. From the time that I first walked into Sneed Ford, to the time I drove off the lot, he took the time to answer all of my questions (and I had a lot!). And I never felt rushed, pressured, or as if I was wasting his time. Can't say enough about Baron!! Excellent customer service!! His time and attention was greatly appreciated!! In addition, David White from the finance dept did a great job explaining all of the terms of the loan, and the incredible (and very affordable) extended warranty program!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dan, we are happy to hear that Baron was able to answer all your questions! Thank you for the review.

Great working with Baron! Keep up the great work! I've...

Great working with Baron! Keep up the great work! I've already recommended Baron and SNEED FORD to my friends and family. Ill be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We appreciate you spreading the word about your experience!

The sales person was fine, it was the owner who was...

The sales person was fine, it was the owner who was offending! Racial slurs and cussing in front of my young daughter was inappropriate! If we had not already signed papers I would have got up and walked out!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership did an excellent job. They were very...

The dealership did an excellent job. They were very professional and answered all of my questions and resolved any concerns I had. The escape was ready as scheduled. They were very helpful in explaining the idiosyncrasies of the car so that I understood it fully prior to leaving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Barron was great and made the experience fun. Everyone at...

Barron was great and made the experience fun. Everyone at the dealership was kind and helpful. Worked well and was also looking out for my interest with peace of mind warranty. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mike, thank you for your review! We're glad Baron provided a fun experience for you.

Did a great job. Baron got me in the exact vehicle I...

Did a great job. Baron got me in the exact vehicle I wanted and couldn’t be happier. Best car salesman around. If you need a car, Baron is the way to go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Really disappointed, made appointment to check out a...

Really disappointed, made appointment to check out a car for buying ahead and was presented car really dirty and air filter and oil way to dirty I thought your technicians inspected cars before put it for costumers. AC was inop and I was promised to get it fix next Monday but haven't happened yet the sales person before the buying was communicating good after sale she is not responding at all. I can find other places to get it fix but never do business here at all anymore and not recommend this dealer at all, don't care for customers at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alfredo, we all discussed this issues and all planned to resolve it as soon as we could since service is lube techs only on Saturdays. We have reached out numerous times this week to resolve with no response from you. Please advise. - Chad Sneed chad@sneedford.com 816-207-3673 x109