ReviewsWrite a review
We purchased a Ford Explorer from Dennis Snead Ford.
We purchased a Ford Explorer from Dennis Snead Ford. They assured us there were no issues and was in good running condition. We had the car 5 days and it wouldn't start. Jumped it and it ran that day, next day wouldn't start again. Had the battery and alternator checked and everything checked out ok. Took it to our local Ford dealer and they ran a warranty report and the car had been in the shop for battery draining, not starting 12 times. They obviously knew this and failed to mention it to us. When I called them to inform them what was happening and asked what they intended to do about it they told me they would do nothing - would not take it back or anything. If we wanted to get the car returned we would have to go through Ford Motor Company. We have found out that the Ford Engineers were contacted several times and no one can figure out what is draining the battery to make it not start. We are now dealing with Ford Motor, but will never ever recommend Denis Sneed Ford to anyone as they knowingly sell faulty vehicles and refuse to stand behind them at all.
Jacob came in on his day off to complete the deal on a
Jacob came in on his day off to complete the deal on a 2020 F150. He overlooked the entire transaction and was very helpful with all our questions. I would definitely want him as the salesperson in any future purchases. Great job!
Danny, thank you so much for taking the time to share your experience. I know Jacob was more than happy to come in to make sure you were taken care of!! If you ever need anything in the future, please don't hesitate to call. Welcome to the Sneed Family!!
What a quick and easy experience.
What a quick and easy experience. Very friendly and very pro service member! This isn’t a dealership, it’s a family! Thanks to Haley Mock for being such a pleasure to work with!
You said it!! It really IS a family and we are so glad you're now a part of it!! Thank you for your trust and business!!!
Haley was amazing!
Haley was amazing! She was patient and helped us get the best deal possible. This was the first time I’ve ever been to a dealership where I didn’t feel pressured or intimidated. Thank you Haley M. and thank you Jay P.!
Brittany!! You're the best! Thank you for your kind words. We truly do this to provide the very best experience we can! You can buy a vehicle ANYWHERE.....but people come here for the experience. Welcome to the family!
5 Stars for Baron & Jacob @SneedFord.
5 Stars for Baron & Jacob @SneedFord. We bought a car sight unseen, had it delivered to our door, and this car is AMAZING. These guys did a great job communicating with us and being patient with me. Thank you for your OUTSTANDING service.
Nicole!!!! Thank you SO MUCH for taking the time to say this. I know Jacob and Baron love taking are of their customers and were super happy to help you!! If you ever need anything in the future, please don't hesitate to call!! And WELCOME to the Sneed Family!!
Easy process from start to finish with our trade in and
Easy process from start to finish with our trade in and purchase of new car. This will be the 5th car I've purchased from the Sneed Ford and will continue to buy from them. Great selection of Ford and Lincolns.
This makes me smile from ear to ear!! Being a NON Commissioned team that prices their inventory the lowest in 500 miles we've built our business with Repeat and Referrals. Hearing that this is your 5th vehicle from us.......that's awesome!!! We deeply appreciate it!!
Baron was our salesman.
Baron was our salesman. We love our new Mach E!!! It was worth the wait and Baron was awesome
Great customer service from Baron and the whole
Great customer service from Baron and the whole dealership. From start to finish a quick, easy process and we are so happy to find exactly what we were looking for. This was the 2nd purchase from Dennis Sneed and working with Baron! And because of the great service we would purchased from Sneed again!
Great service and help, we were helped by Haley Mock who
Great service and help, we were helped by Haley Mock who made this process smooth and easy and I can’t recommend her enough!
My family came in to Sneed to look at a GMC Acadia,
My family came in to Sneed to look at a GMC Acadia, Shianne was our sales consult and she was absolutely wonderful. They got us in and out in a reasonable time, the whole team was incredibly sweet to my 1 year old. I highly recommend Shianne and the rest of the Sneed staff!
YAY!!!! We all were so happy that we were able to get you taken care of! That's a beautiful new ride that I know will bring your family joy for many years to come! Welcome to the Sneed Family!!