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Dennis Sneed Ford

(1,756 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,756 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Satisfactory

They worked with me very well to get me a car that would satisfy my needs at a monthly payment i could afford! Both Doug and Rick were very helpful! Once again thank you for helping me get what i needed at an affordable price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

Professional service. I bought a car for my wife there as well as my daughter. They are very professional, informative and down to earth. I didn’t feel like they were trying to sell me anything above and beyond what I was asking for or wanting. We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Claudia was Great!

We bought a 2018 Ford F-150 XLT Extended Cab and Claudia was great. Claudia was helpful and friendly. She knew her stuff and helped us get a great deal! I also appreciated her no nonsense approach and wasn’t concerned with schmoozing us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks Dave

Dave Campbell ;went beyond to help and gave great service. I would ;recommend Sneed Ford to my friends and family. Check out their website for competitive prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deals!

Dennis Sneed Ford has a lot great deals w/ used/program type cars and the attitude/atmosphere is laid back. Not a high pressure sales approach at all -- Especially Baron Washington, Jr. -- easy to work with and extremely accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Experience

My fiancée and I were looking for a used car. We wanted to buy from a dealer over private party for the piece of mind concerning hidden mechanical problems. We had been shopping around online when we came across Dennis Sneed Ford’s website. We decided to drive down to the dealership after we got off work at 4pm. It was about an hour and a half drive, so we got there at 5:30pm and the dealership closed at 6pm. They stayed open just for us and even had Dennis Sneed himself come introduce himself. We found a beautiful Lincoln MKC and the price beat out any other dealer significantly. Rich Sousa helped us by taking us for a test drive, supplying us with a Carfax, and informing us on the work that was done to the vehicle when they received it. The car had the correct maintenance done to it for a vehicle with that low of mileage. Plus, other small things that made it perfect for us. Rich Sousa was very personable, honest, and provided us with a ZERO PRESSURE experience. Rich took us through and introduced us to the rest of the sales and service team and I must say what a great bunch of people. We were greeted with smiles, handshakes, and a feeling that the customer does really matter. Nowadays that is something that really makes you feel special. When it came to finance department, it was the same experience. Rick and Derrick, the finance managers, were amazing as well. They got us a better deal than we had thought we would get before even going in. They were both very honest, very knowledgeable, and all-around great guys. I have bought a car in the past and this was by far the best car buying experience I have ever had...Period! I must compliment Dennis Sneed for building a great team and creating a whole different buying environment. At Dennis Sneed the customer is #1. Sincerely...and Thank You, Brianna and Bryan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

they changed my mind

we were hesitant to go back to sneed ford after a bad experience a few years back(that salesman was no longer working for them within a week of our experience) but because of great prices we gave them another shot. TOTALLY DIFFERENT EXPERIENCE! Claudia was wonderful to work with, and went over and above to get us a great deal. no pressure we told her what we could spend and she gave us the options. would highly recommend asking for her, very knowledgeable, and easy going. will definitely recommend and return in the future. glad we gave them another chance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

I highly recommend this dealership! The customer service was great. Doug, Rick, and Derrick made the process smooth and easy. They answered all of my questions, and made my first, new car buying experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Claudia was great!

We found a really great deal online and decided to test drive. Claudia was very patient as we ended up test driving four different vehicles. She made it a real enjoyable experience! Thanks Claudia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Baron was outstanding

I came from Oklahoma to buy a used truck for my son. Before I made the trip Baron was very patient, honest and helpul in addressing all of my questions and concerns. I will certainly call Baron when it is time to buy my next vehicle for my younger son. Thanks again Baron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.