Reviews
2022 f150
tom walker was very good & explained all the new features=totally happy
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
vehicle repair
They are always very professional and go out of their way to make sure I'm very satisfied with the work they do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Doug, we are happy we could make your experience a positive one! At Feeny Ford of Grayling, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Service
Had Ford Edge 2021 serviced for an oil change just over 7600 miles. Quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change
Just went in for the Works. Everything was completed in a timely fashion and the staff was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rachel, we're happy you found our staff to be so supportive during your experience here at Feeny Ford of Grayling, Inc. We hope to be of service to you again! Take care!
Feeney Ford of Grayling
Excellent customer service You can trust they will treat you with honesty & integrity.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Marne, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
New car
Always helpful, they do a great job with any issues I have. Darryl always finds the right car for me when I'm shopping for one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeffery, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Not doing business with dealer again!
My son bought a car that was Ford Certified......engine blew soon after they millage elapsed. They would do absolutely nothing to help this young couple that are having some financial challenges....I will never do business with this poorly run business......would like to talk to the owner....the manager refuse to give me his number..... ...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tom, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our General Manager, Shawn Abraham at (989) 348-3242 your earliest convenience and we will do our best to make this right. We hope to hear from you.
2017 Ford Transit-150
I contacted the dealer thru the internet, they were able to secure the sale, process my loan information, handle all out of state paperwork (including sales tax, temporary tags etc) and they handed me the keys the very next business day. The only thing I had to do was pick out the vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Ford Focus
Did an excellent job on the work they did in my car. Service tech was professional and always does a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Not my 1st time
They didn't top off fluids as in all my past visits.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase