[{"id":191160,"personPtyId":38714072,"firstName":"Christopher","lastName":"Tropiano","titleText":"Sales Consultant","emailTxt":"cltropiano@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":117,"imageUrl":"https://cdn-user.dealerrater.com/images/515020b21f7f.jpg","drDealerId":39501,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1012521600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":110803,"firstName":"Jerry","lastName":"Duran","titleText":"Finance Manager","emailTxt":"jerryduran@covertauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/12fe4640f394.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":281823,"personPtyId":38705212,"firstName":"Cory","lastName":"Rutherford","titleText":"Sales Consultant","emailTxt":"coryrutherford@covertauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":127,"imageUrl":"https://cdn-user.dealerrater.com/images/cb49fb5b4d61.jpg","drDealerId":39501,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"983404800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":366876,"personPtyId":38718860,"firstName":"Jordan","lastName":"Casas","titleText":"Sales Consultant","emailTxt":"jordancasas@covertauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/cbfd12f4c55e.jpg","drDealerId":39618,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281821,"personPtyId":38696280,"firstName":"Daniel","lastName":"Walsh","titleText":"Sales Consultant","shortBioText":"Helping people is a passion of mine. Prior to starting my career as a sales professional, I was a meat cutter by trade. I have served many roles in customer service positions which heavily influence my style of helping guests at the dealership.\r\nMy family consists of my wife, my stepdaughter, my son, and our black lab/German Shepard \"Lucy\". I've been taught that you can get anything you want in life by helping others get what they want. \r\nI have a goal of changing the experience of buying a car, one customer at a time!!","emailTxt":"danielwalsh@covertauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/016448f72790.jpg","drDealerId":39501,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":110772,"personPtyId":38708915,"firstName":"Bradley","lastName":"Allen","titleText":"Sales Consultant","shortBioText":"Born and raised in Austin, Texas, Bradley Allen is a true Texan. As a Prior Active Duty Service Member in the United States Army, Bradley still serves with the US Army Reserves and receives great respect from his civilian employers here at Covert Cadillac. He joined the long time Covert Family in 2009 with Saturn of Austin after returning from 26 months overseas. In his seven years so far with the Covert Family, Bradley has always treated every customer with the utmost respect and makes sure that they have the BEST car buying experience possible.\r\n His hobbies include coaching his son\u001as little league teams, going to school part time and most of all, relaxing and spending time with his best friend and wife, Jessica. He is continuously learning more about the newest technologies and up comings so that he can better educate his past, present and future Customers along with his fellow Soldiers.","emailTxt":"bradleyallen@covertauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/a03e0f152a15.jpg","drDealerId":39501,"dealerEmpStartDtUtc":"1249084800","industryStartDtUtc":"1249084800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281819,"personPtyId":38696278,"firstName":"Gary","lastName":"Fitzpatrick","titleText":"Finance Manager","emailTxt":"garyfitzpatrick@covertauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/fb554633a439.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":344932,"personPtyId":38717752,"firstName":"Roger","lastName":"Kress","titleText":"Pre-Owned Sales","emailTxt":"rogerkress@covertauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/3b84db393ab0.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281811,"personPtyId":38695342,"firstName":"Bob","lastName":"Larimore","titleText":"General Sales Manager","emailTxt":"boblarimore@covertauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/0f72b741a06a.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":281967,"firstName":"Jennifer","lastName":"Martinez","titleText":"Service Advisor","emailTxt":"jennifermartinez@covertauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/13492a68e14d.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":202049,"firstName":"Armen","lastName":"Khachatryan","titleText":"Finance Manager","emailTxt":"armen@covertauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/ac8a84ff2ce1.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":54797,"personPtyId":38688633,"firstName":"Cory","lastName":"Covert","titleText":"General Manager","emailTxt":"corycovert@covertauto.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/users/abbyjohnson/b6a22533-c153-4000-ba36-a0dc6b7e5c1c.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":281822,"firstName":"Jake","lastName":"Wawrzyniak","titleText":"Service Concierge","emailTxt":"jakew@covertauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/e2ae678e0670.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":151990,"firstName":"Joe","lastName":"Joseph III","titleText":"Sales Manager","emailTxt":"joejoseph@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/5769521a24a7.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":76659,"firstName":"Ricardo","lastName":"Casas","titleText":"Sales Consultant","emailTxt":"ricardocasas@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/users/abbyjohnson/0fbee5dd-364f-428e-944b-29c78838be0c.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":74853,"firstName":"Eddie","lastName":"Balderas","titleText":"Sales Consultant","emailTxt":"eddiebalderas@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/users/abbyjohnson/97c9c8da-7a6d-49a5-876e-ec059ca11dfe.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":169061,"firstName":"Josh","lastName":"Lester","titleText":"Sales Manager","emailTxt":"joshlester@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/users/abbyjohnson/34f460bf-41c9-449b-ad00-3677539185bf.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":110787,"firstName":"Brad","lastName":"Elliott","titleText":"General Manager","emailTxt":"bradelliott@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/c5215b3acf4a.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":110800,"firstName":"Bruce","lastName":"Benker","titleText":"Sales Consultant","emailTxt":"brucebenker@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/729a8a6bd398.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":110771,"firstName":"Jason","lastName":"Bruce","titleText":"Sales Manager","emailTxt":"jasonbruce@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/e4c9287376fb.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":110788,"firstName":"Connie","lastName":"Matthews","titleText":"Sales Consultant","emailTxt":"conniematthews@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/e39253fb512e.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":110807,"personPtyId":47856999,"firstName":"Sherry","lastName":"Woodyard","titleText":"Customer Relations Manager","emailTxt":"sherrywoodyard@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/4c65be44fbc8.jpg","drDealerId":39501,"dealerEmpStartDtUtc":"1046476800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":128249,"firstName":"Tom","lastName":"Fritz","titleText":"Service Advisor","shortBioText":"","emailTxt":"tomfritz@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/abbyjohnson/ba3ef595-b5dd-412b-9c88-7b42003605c1.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":335789,"firstName":"Chris","lastName":"Cannatti","titleText":"General Sales Manager","emailTxt":"chriscannatti@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/32bd1241b494.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":281820,"firstName":"Kenneth","lastName":"Ruiz","titleText":"Sales Consultant","emailTxt":"kennethruiz@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/c0e2f561ab39.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":204290,"firstName":"Dana","lastName":"Parker","titleText":"Sales Consultant","shortBioText":"","emailTxt":"danaparker@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/abbyjohnson/2652e88a-0822-4937-8f2c-bdea4606e215.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281989,"firstName":"Jeff","lastName":"Payne","titleText":"Certified Technical Expert (CTE)","emailTxt":"jeffpayne@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/5ff48e4e67ad.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281825,"firstName":"Adam","lastName":"DeLeon","titleText":"Service Advisor","emailTxt":"adamdeleon@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/599d0191eaac.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":381704,"personPtyId":38700564,"firstName":"Andrew","lastName":"Schoenbeck","titleText":"Service Advisor","emailTxt":"andrewschoenbeck@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":281831,"personPtyId":38715935,"firstName":"Jason","lastName":"Wolk","titleText":"Service Advisor","emailTxt":"jasonwolk@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/b4200224228e.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":266424,"firstName":"Wayne","lastName":"Wallace","titleText":"Sales Consultant","emailTxt":"waynewallace@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/d50db4073ddb.jpg","drDealerId":39618,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281815,"firstName":"Leticia","lastName":"Ramirez","titleText":"Customer Care Dept","emailTxt":"leticiaramirez@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/1eec1b298f9f.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281999,"personPtyId":38716374,"firstName":"Bryan","lastName":"Glenn","titleText":"Sales Consultant","emailTxt":"bryanglenn@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/456c0270e124.jpg","drDealerId":39501,"dealerEmpStartDtUtc":"1125532800","industryStartDtUtc":"770428800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":385506,"personPtyId":38700336,"firstName":"Jorge","lastName":"Tamayo","titleText":"Sales Consultant","emailTxt":"jorgetamayo@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39501,"dealerEmpStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":344934,"personPtyId":38697697,"firstName":"Julie","lastName":"Walton","titleText":"Receptionist","emailTxt":"cadillacreceptionist@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d6cd452f4be3.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":281830,"firstName":"Nathan","lastName":"Mackey","titleText":"Service Advisor","emailTxt":"nathanmackey@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/c8020cc1ef5c.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":281813,"personPtyId":38695153,"firstName":"Amit","lastName":"Patel","titleText":"Sales Consultant","emailTxt":"amitpatel@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/8df1739bd383.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":281992,"firstName":"Elvin","lastName":"Pool","titleText":"Collision Center Manager","emailTxt":"elvinpool@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/63d6620e1319.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":281974,"personPtyId":47850268,"firstName":"Hillary","lastName":"Hesser","titleText":"Customer Relations","emailTxt":"hillaryhesser@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/714602eae4f5.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":281826,"personPtyId":38716365,"firstName":"Mark","lastName":"Peeler","titleText":"Service Manager","emailTxt":"markpeeler@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/fbd34ef8ebe0.jpg","drDealerId":39501,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"273456000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":281979,"firstName":"Melissa","lastName":"Gereszek","titleText":"Appointment Coordinator","emailTxt":"melissagereszek@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e4665216adb1.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":281982,"firstName":"Randy","lastName":"Hahn","titleText":"Parts Sales","emailTxt":"randyhahn@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/46dea2a9e3ce.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":110794,"firstName":"Tony","lastName":"Smith","titleText":"Sales Consultant","emailTxt":"Tonysmith@covertauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/fc336f30f528.jpg","drDealerId":39501,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Covert Cadillac Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 PM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

Covert Cadillac has been family owned since 1909, in Austin, and happy to serve all central Texas Cadillac drivers! We'r

...

e proud to be the only luxury Austin Cadillac dealership offering great deals and a extensive selection of cars and SUVs to our customers. We offer the finest in new and used Cadillac cars, SUVs and crossovers.

"Luxury has Evolved"

Service

Air Filter Replacement

$22 and up*

New Battery

$129.95 and up*

Brake Replacement

$99 and up*

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1349 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 6, 2018

    Everything was perfect! Chris did a great job finding us the right car and then getting our deal done! Super experience! Would definitely see Chris the... next time we buy a car! Plus..... Jake did an outstanding job showing us how everything on the XT5 worked!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Tropiano

    Sales Consultant

    (5.0) 117 reviews

    Jerry Duran

    Finance Manager

    (5.0) 81 reviews

    Jake Wawrzyniak

    Service Concierge

    NOT RATED

  • 4.6 out of 5
    September 29, 2018

    my experience with Chris was great! he got everything done for me very quickly so i didn't have to sit around. he was extremely helpful and i love my car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Tropiano

    Sales Consultant

    (5.0) 117 reviews

  • March 20, 2018

    Have bought 4 cars since 2015 from covert cadillac. Its nice to see the same faces there everytime. Great experience everytime. Everyone makes you feel... like your their own customer.. jason bruce, sales mngr, jerry durant in finance, al mathews in sales, jeff payne in tech, and adam deleon service advisor. Even the receptionist and the ladies who handle the paper work make you feel like a million bucks. I have seen the same faces for years. To me that says something about this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next... visit!

  • 4.3 out of 5
    September 27, 2018

    The service was great and Chris was so helpful. I absolutely love my new car. Thanks so much for helping get the car we reallly wanted.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Tropiano

    Sales Consultant

    (5.0) 117 reviews

  • 5.0 out of 5
    September 7, 2018

    I was treat with respect & dignity. Never rushed, and lots of education provided. I liked how I was encouraged to ask questions and my needs were taken... into consideration.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Tropiano

    Sales Consultant

    (5.0) 117 reviews

  • 2.0 out of 5
    August 29, 2018

    I made an appointment for having an engine issue resolved. The dealer contacted me and told me that I would have to leave the vehicle for 3-4 days in order... for them to queue up for having diagnostics run. I told them if there was a three to four day wait, then why not make the appointment for when I could get the diagnostics done on the same day. The service person then suggested that it would be 3-4 days no matter when I dropped the car off, but if I waited till the 19th of Sept, they could then provide a loaner. But that it would still take three to four days after I dropped the car off. This dealer has recently lost a deal from me and I bought this Encore at another place. I have a strong feeling that this is why they are treating me so badly. There is absolutely no reason they cannot schedule me so that the diagnostics cannot be scheduled and completed the same day, especially when I am letting the dealer choose the day for the appointment.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 29, 2018

    Bought a 2014 SRX two months ago. I had a couple of minor issues and brought it into Jason Wolk for service. He was so helpful and took extra time making... sure that I was completely satisfied. Then there is Jason Shaw, the sales manager, who went the extra mile to make sure that I was happy with my purchase. Couldn???t ask for a better person to make a deal with. Jason Shaw and Jason Wolk are definitely assets to this dealership!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Wolk

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    August 24, 2018

    I recently walked into Covert Cadillac after a friend had recommended it. I had the pleasure of working with Bradley Allen. He showed me around the lot... and answered all of the questions that I had regarding the vehicles I was interested in. Bradley wasn't overly pushy and he gave me information on a variety of small SUVs that helped me to understand the difference between the vehicles and to see the benefits of each. I'll definitely be back!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bradley Allen

    Sales Consultant

    (5.0) 43 reviews

  • 5.0 out of 5
    August 2, 2018

    Recently had a total loss of our other car and had to replace it. My wife new exactly what she was looking for. As soon as we arrived, the Covert Family... took great care of us. They resolved all of concerns on the spot. Chris and Jerry were professional, courteous and downright hospitable. Thank you all for a wonderful experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Tropiano

    Sales Consultant

    (5.0) 117 reviews

    Jerry Duran

    Finance Manager

    (5.0) 81 reviews

    Bob Larimore

    General Sales Manager

    (5.0) 15 reviews

  • 4.8 out of 5
    August 2, 2018

    Kenneth is the best sales person I have ever done business with. Although I didn???t exactly get the sales price I was hoping for the experience was wonderful.... Kenneth is a no pressure guy. He is honest, kind, calm, & follows through thoroughly, not to mention his integrity. Top notch! No doubt future purchases will be directed his way. Thank you Kenneth.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kenneth Ruiz

    Sales Consultant

    NOT RATED

View More Reviews