Covert Cadillac Hours
Covert Cadillac has been family owned since 1909, in Austin, and happy to serve all central Texas Cadillac drivers! We'r
e proud to be the only luxury Austin Cadillac dealership offering great deals and a extensive selection of cars and SUVs to our customers. We offer the finest in new and used Cadillac cars, SUVs and crossovers.
"Luxury has Evolved"
Air Filter Replacement
$22 and up*
$129.95 and up*
$99 and up*
Read reviews that mention:
I inquired about a vehicle online and Chris Tropiano responded. His experience, approach and willingness to listen made my buying experience seamless.... He represented the car honestly and went above by sending me additional photos. Once at the dealership, Chris was affable and had everything lined up for our purchase. Highly recommended!
Back in January 2018 I started visiting the service dept. at Covert. Over a course of 9 months this service dept has attempted to repair my engine, ad... have failed multiple times. Opposed to requesting a Field Engineer from GM the Service Manager Alex authorized repairs that left me with multiple return trips to the dealer, for the same engine and alike repairs. I have documentation this service department reused part(s) from previous repairs. The Dept. has taken short cuts to repair my vehicle, thus creating more engine needed repairs. Currently my engine is experiencing more problems due to the lack of better judgement. The Dept. manager does not take responsibility for their short comings, blames GM as a company as to why better practices aren't rendered.
Have bought 4 cars since 2015 from covert cadillac. Its nice to see the same faces there everytime. Great experience everytime. Everyone makes you feel... like your their own customer.. jason bruce, sales mngr, jerry durant in finance, al mathews in sales, jeff payne in tech, and adam deleon service advisor. Even the receptionist and the ladies who handle the paper work make you feel like a million bucks. I have seen the same faces for years. To me that says something about this dealership.
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next... visit!
Every question I had was quickly answered via text or phone call. Continued to contact me after the purchace to ensure i was still happy with the vehicle... and had no further questions.
Chris was a great salesperson. He made the buying experience easy and painless. Covert service leaves a bit to be desired though. Our first experience... with service is making an appointment two weeks in advance in order to get a loaner car. I did not have that problem when I owned a BMW.
Thank you so much for your help. My visit was awesome. I love my car and I loved chris attention to detail. Again amazing experience.
I purchased a new 2018 Yukon XL from this dealership the end of 2017. Everything about the transaction went smooth, and at the time, I would have given... them a 5 star review. However, over the past few months, my front bumper started to shift, causing the metal to stick out over the wheel well, and the paint to chip. I took the car to my local GMC dealership, and the body shop thought it was strange, so cost to repair was submitted to GMC to cover as a factory defect. GMC responded saying the car was damaged in transit to the Covert dealership, therefore it would not be covered as a defect. They also brought to my attention there was a documented damage report to the front bumper of my car in GMC's national system. Covert did not disclose this information to me at the time of purchase. Covert responded they are not required to share this information with the buyer. If it is not legally required, then it is a business decision- I believe the decision to with hold pertinent information on the history of a new car is fraudulent. My recommendation to buyers approaching this dealership is to ask for the VIN number on vehicles you are considering, and run the number by GMC to check there is no prior history on record that you should be aware of when you make your purchase decision. Or shop at a dealership that is no so covert.
Extremely stress-free experience! Chris was fantastic to deal with- no pressure and very attentive to all details. Returned all phone calls promptly. ... All paperwork ready to go when we arrived from 15- hour trip to pick up car. Finance manager extremely professional and friendly. Will recommend to all our Iowa friends- worth the travel!!
Everything was perfect! Chris did a great job finding us the right car and then getting our deal done! Super experience! Would definitely see Chris the... next time we buy a car! Plus..... Jake did an outstanding job showing us how everything on the XT5 worked!
my experience with Chris was great! he got everything done for me very quickly so i didn't have to sit around. he was extremely helpful and i love my car!