Fields BMW of Northfield

Had a wonderful experience with Mark, who took us out for a test drive with an m340i xDrive. He's extremely knowledgeable, engaging, personable and professional.... His expertise was extremely helpful and the process moved along very quickly! Looking forward to working with Mark again!

Looked on line for months, researched, watched YouTube videos about car buying, etc. etc. Finally saw the car I wanted. Worked with Lisa at Fields BMW... and the experience could not have gone better. She was straightforward, answered my questions, walked me through the entire process. No gimmicks, no extra fees, and I paid exactly what I expected to pay. The used prices they have on-line are the price you pay. The prices are fair; they are not expensive or cheap. I probably could have driven 25 miles to another dealer, haggled for hours, only to save $500. I'd rather pay something that's fair and have a hassle free experience with an outstanding service department. If you are looking for a specific Certified BMW and a very straightforward/no drama car buying experience, wait until one pops up at Fields and make an appointment with Lisa. Don't overthink it. The whole process took a little over 3 hours....from the test drive to walking through the warranty/paperwork to the Financing. Her follow up after was very professional too. Other Dealer Rater reviews of other dealers were concerning to me. The Fields reviews, candidly, were almost too good with multiple people weighing in with positive feedback. I was skeptical for sure but as far as this Certified Car purchase with Lisa Wyatt at Fields it lived up to the hype. If you want drama and high blood pressure, go somewhere else.

Lisa Wyatt was so helpful and a pleasure to work with. I have already recommended friends to reach out to her on their next purchase. I will be a returning... customer for years to come.

We have been working with Fields for 20 years, buying/leasing several BMW's over the years. Besides a great selection and fair prices, our #1 reason for... staying only at Fields is due to their outstanding customer service via their Service Department. They are truly dedicated to working out the best solution for service on our vehicles. The pricing is always more than fair and the repairs are always perfect. We especially enjoy working with Jerry Marichal, who is a Service Advisor. A+++!!!

Over the years my family has tried to buy vehicles from various Fields locations. They are always $1,500 to $2,500 higher than the competition. If... it's not just a grossly uncompetitive price, they lowball your trade. If you are going to go to Fields, you are better off flushing your money down the toilet!

I bought my BMW 328I xDrive (f30) from the Fields Mini of Chicago and got the car serviced here as the breaks and break calipers were rusted and making... a thud noise when they were pushed. My service manager was friendly and helpful. And after four hours or so of waiting in their very nice waiting area he came back and went over what they had done to fix the car and what they had replaced and showed me the very through invoice. He then proceeded to show me things that they suggested I take care of. Balding tyres ect. Also love the free car washes and friendly staff! A much different environment form other BMW dealerships in the area for sure!

Carrie made the experience for me very wonderful and comfortable. She located the car I wanted with all the bells and whistles i need. She is a true... professional and I will continue purchasing cars from her! Car # 3!!!!

We were in the market for a new car and Fields was the first and only dealership we went to. Tom Ambat was great to work with! We valued his knowledge,... expertise, and excellent customer service. The buying experience at Fields is top notch and we are very happy with the BMW we ultimately decided to purchase. We would definitely buy from Fields again and would highly recommend them to others.

Dave McCulloch is the perfect General Manager, and his staff always accommodates the customer. I highly recommend Fields BMW. I have been a customer of... Fields BMW for many years, and plan to continue to purchase my cars at this dealership.

The whole staff extremely helpful. Completed the purchase in under an hour. Fair price, great service and wonderful atmosphere. Will definitely buy... more cars at Fields.