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STG Auto Group of Montclair

(1,391 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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Great service

Great customer service took care of my brother during his car buying experience Rami had great knowledge and insight on the vehicle and the manager Joseph made sure we were taken care nice guys all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Challenger

Good service, good prices, fun times, would recommend to everyone. Easy to deal with, fun times. Good good good good good good good selection of cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fiat <3

Five stars for Freddie! We had such a pleasant experience, we had a busy day but Freddie waited for us with no pressure. Very patient and answered all our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scam Business DO NOT BUY FROM HERE

Very awful experience avoid at all costs! Reached out to STG as I found a car to purchase online. Adrian contacted me and said car would be able to be seen and I had a friend take a look at it as I was out of state. Friend said car was great and spoke with Amir when he was there. Contacted the dealership and payed a 16k deposit to secure the car and was told everything was good and that they would have the car ready to go so I could line up a truck to pick it up. I had a driver headed that way to load up the car and about 30 min before he is supposed to get there they send a text saying it won’t pass an inspection and that they were sending it to the Infiniti Dealer down the road to check out what is wrong. (After my friend already had test driven and said no issues) So frustrated, I reached out to the Infiniti dealer and come to find out they had no knowledge of any car from STG being brought in nor matching my description and contacted the dealer back and could not get Amir or Adrian on the phone as they were both “busy” left a message and still have not been contacted. Very terrible customer service, very terrible business. Bunch of Arabians and Mexicans trying to use the language barrier to their advantage to try and screw people over and sell cars out from under them. AVOID AT ALL COSTS!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Told me a car was sold when it was not

Met with Ricky March 13th to look at a 2017 Fiat 500. When it came time to do the paper work and process a loan with a cosigner, they told me that my cosigner did not have any credit and that my credit was not enough to be approved for a loan. Said cosigner had just bought a house recently so that should have been enough of a reason to walk out and run far away. Then some other guy comes in and starts pushing me to buy an even more expensive Fiat telling me a really sketchy reason that in order to be approved for a loan I needed to purchase a more expensive vehicle (how does that make sense?). I ended up not purchasing a vehicle and left. The next day I get a call from someone from STG asking why I didnt make a purchase. I explained what happened the previous night and the guy says "Oh well I'm seeing here you did get approved without a cosigner so would you like to come back in?" and I asked, "well is the 2017 Fiat I was looking at still available?" and he says "No it was sold". I already was sketched out from being told news that should have been told to me the night before when I was there. I declined and hung up the phone. Less than a week later I see the same exact Fiat with the same color and same year and mileage I had been looking at, listed as still available through STG. I thought it had been sold? This place is sketchy and dishonest and underhanded. Do not buy from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Tony STG Montclair

Tony From STG Auto was all that follows... He was Determined, Very Helpful, Hard Worker, Friendly, Overall great customer service from him when it came down to purchasing a vehicle I was content with. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Get your new car here

Excellent customer service and great dealership to deal with. Would highly recommend to anyone who is looking to buy a new or used vehicle. Come down and talk with Rami.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great All-Around

Everything with STG was great. They had a nice, large selection of cars with low miles and fair prices. The communication between their staff and with me was consistent and response time was quick. They definitely try to work with you and their dealer is nice and sleek. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience ever!!!

They are awesome. No pressure, very professional, they work with you. You are actually a valued customer customer here, not just a walking dollar sign.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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STG MADE ME THE DEAL

Came in to look at a car I have been interested in. Fady Nashes and Andrew treated me with the upmost respect and it was great dealing with them. They understood my wants and came through with my new car. No pressure and they really helped me get a good deal on an exotic car thanks guys. I know my family will make some good memory’s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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