STG Auto Group of Montclair

Ray Emerson was great highly recommended this pace if you are in the market for a vehicle and make sure you ask for Ray E

Richard and Dante made sure that I had the best price they could give me and they got me the car that I really wanted. Very good customer service and I highly recommend them for anyone especially if your credit is not the best .

Yes I was wondering if you don't live in California and someone found a car at your dealer ship and they couldn't make it down to test drive it and they wanted the vehicle now how would you get it to them I like to know more

STG Montclair is the worst dealer I saw. if there is a lower than one star I would select it. usually, I give people the benefit of a doubt but this time I have to write my experience down in a review. I called the dealer, and talked to Tyler, he was nice I asked for a car, and he said we have it come and check it out. I set up an appoint me. he said the care will be ready for you at the front. I thought that is a nice service. 1- I text him to let him know I am on my way. get the car ready, he said it is. 2- I get there on time. there is no car ready. 3- he was busy with another customer, I understand. so he passed me on to Ali. Ali, went inside the back loot looking for the car. he found the car. it saw trashed. not even ready to be shown. he said it will be ready sometime next week .. maybe. I made it clear I need a car asap. so I thought okay I will check this car. I drove it even it was filthy. I asked if we make a deal now about when can I pick it up. he did not know. I asked to talk to a manager. he said talk to me there is no manager. so this car was not to be sold at this time. I drove all the way to their dealership for nothing. to move on, I asked Ali to find me another care within the price range. we went over the online inventory, I picked 4 cars. none of them were ready. even the cars are listed online to be sold. the sales guy Ali, did not even offer me to check for another car. I was telling him what to do. and thinking, who is the GSM ??? these people need the training to know how to deal with customers. I called the dealer again next day to talk to a sales manager. but I was on hold for 20 minutes no one picked up. DO NOT TRUST OR BOTHER WITH THESE PEOPLE.

Excelente servicio todo estuvo bien con mi sales person Gerson buen trato y muy amable

Dealer associate Danny Diaz was amazing. He knew what I wanted and helped with everything I needed. He was very nice and would recommend to others.

Really bad experience. Made me drive all the way from West LA to Montclair to just hear that they don’t have the car ready. So, it started this way. I was looking for used 2018 Hyundai Elantra and found a good offer on their website. I properly did a dealer rating checkup and called them to find the car’s availability. Of course, the answer was yes and Omar, the person I was speaking to confirmed that I shall be dealing with him the next day when I come to test drive the car. He even confirmed that he will get the car ready for me. The next day around 9.00am they called me back to check I was gonna show up for the appointment, but this time there was someone else on the call. I felt strange but I still decided to drive there. I arrived at the dealership at 10am sharp and checked in at reception. Like all the dealerships, they made me wait for a minute and the same receptionist who I didn’t know at all came back with an answer, the car is not ready till Friday but we can have a look at a different car in their yard. The receptionist tried to convince me to stay and have a look. I even asked for Omar but he was apparently not in today. I hate the way the dealership made me drive all the way from LA even after availability confirmation and inform me the car is in service and won’t be ready for a test drive. A very disappointed experience, made me skip my work. Do not trust them and drive far to just waste your entire day.

Jay was helpful and really well thought out. I had a great time! They are on it, thank you STG! I appreciate you guys! Thanks !!

Jay the newbie from STG was very friendly but professional, very helpful, explained the processes as clear as he possibly could given he is fairly new. I would definitely recommend to friends and family. Thanks Jay.

Great service Daniel Rodas helped me to get the best payment, better APR and Mr. Campos (manager) really honest guy. I definitely recommend STG as your dealership Very happy with my new Silverado