Reviews
ATG Autogroup is a large used car dealer that has a lot
ATG Autogroup is a large used car dealer that has a lot of selections. The price is competitive, and the service department is very good in fixing the problems I identified before and after the purchase. Recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Nice and easy over all good service Got me in the car I
Nice and easy over all good service Got me in the car I really wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Danny Diaz and Anthony worked out an incredible deal with
Danny Diaz and Anthony worked out an incredible deal with me. Very personable. And friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony Farfan made the experience during these times
Anthony Farfan made the experience during these times exceptional. I purchased a Hyundai Elantra. Great place to purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Avoid this dealer at all costs!
Avoid this dealer at all costs!! They added thousands in fees called an “addendum fee” which equaled $3000 on a $29,500 car. This is in addition to tax, licensing, etc (the normal stuff.) I inquired about their Toyota Highlander listed on Cars.com in Dec. 2023. I had been looking for one for over a month and had test driven several before reaching out to STG. We communicated via text and I was ready to buy and wanted to start the purchase process before driving down to see and pick-up the vehicle. Thank goodness I did. The Cars.com price was $29,500. I asked them to provide the total out the door price. They sent me $34,700. Which made no sense as I calculated with taxes, licensing, processing to be about $31,900. I immediately asked them to break down the fees and after going around a bit, they started a $3000 addendum fee. They started shady stuff like: 1. Come here as there is power in your presence 2. We have 14 Highlanders so we have one in your price range. (I was fine with the $29,500 but wanted it for $27,500 but I would have bought it at $29,500 plus taxes and licensing. 3. The “addendum” isn’t a deal breaker because we can make it fit your payments. Multiple sales people reached out and it was just despicable. I’ve since seen that they have great deals on highly desirable cars so they can do a bare and switch. I’m certain if they are this shady and misrepresent the purchase that they are shady with the vehicle history/ repairs, etc. Don’t let their online “good deal” prices sway you. Ask for everything in writing and calculate the taxes yourself so they can’t bundle their egregious fees into the price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I worked with Paul Wang.
I worked with Paul Wang. Great salesman, fun experience! He doesn't beat around the bush! He explained everything in a way that was easy to understand. Will definitely come back for next time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony samudio was great.
Anthony samudio was great. definitely buying from him again and recommending my family and friends. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had an extremely frustrating experience trying to get a
Had an extremely frustrating experience trying to get a trade-in rough estimate as I was out of state and planning my return through their area to buy a car on their lot. Spoke with Sebastian, Juan and then Richard who each had me send them my VIN and mileage and promised to run a trade in report on my car so that I could crunch the numbers and finalize a purchase I intended to make. All of them sent texts to get the needed info, told me to text them directly at those numbers - and then never responded back AT ALL, despite multiple follow up texts and emails (I tried calling as well, but would always get a new rep on the phone who would claim they were starting the process all over again, hence the multiple people I spoke with). If you have no intention of helping someone over the phone who is intending to buy a car, you should be up front about that and not string them along for 3 days while other options go out the door.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The sales associate was nice but the manager is an
The sales associate was nice but the manager is an immovable object and will try to convince you to pay $4k in add ons on top of the listed vehicle price. We went elsewhere to purchase our vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thanks so much to Dawood for getting me into my dream
Thanks so much to Dawood for getting me into my dream car! He really went the extra mile. He also made sure he could get me approved before coming ...so that I didn't waste my time. I plan on referring family and friends. I also look forward to working with the STG auto group team in the future!! Thanks again!!! Tonya
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase