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STG Auto Group of Montclair

(1,391 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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Exceptional & Stellar Service, went above and beyond...

Exceptional & Stellar Service, went above and beyond expectations to get me in the vehicle I wanted. Highly recommend STG Auto Group to purchase your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and helpful staff. Rigo did an awesome job...

Very friendly and helpful staff. Rigo did an awesome job at helping us find the price we were looking for. Couldn’t be happier about my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Scare Tactic

We all know we run the risk of deals not happening. And we did just that by driving 6 hours to take a look at a vehicle STG auto group had. We also know the tactics used by almost all dealerships. We figured we had NOTHING to lose, even with the drive. All went well until they realized we weren't going to budge. So their final, lie tactic, was to ask if our number was final (even after removing all the add-ons they were trying to force on us), that the car was being transferred that night to their Garden Grove location. We said yes it was, why the transfer? They had a "buyer" for it. We said ok and walked out. Oh ya...The online price you see is only for them to get you in the door. We saw the car at $22k and out the door if we accepted their stupid number was $28k. If you just do your research. All the research, you will see how shady, shady, shady some dealerships can truly be. STG Auto is one of those dealerships.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excelente servicio daniel nos atendio bien y nos dio...

Excelente servicio daniel nos atendio bien y nos dio buenas occiones para llevarnos el carro y pienso regresar pronto y referir otros amigos para que vengan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What i like oboist the dealer the price of the cars good...

What i like oboist the dealer the price of the cars good caostemer servis and they have a lot of options of cars and low mileage

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just had my first experience on seeing my brother buying...

Just had my first experience on seeing my brother buying his first car. It was a success with the great customer service of Moe and Bill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service from Fady Nash, Joe, Mark G. They made sure...

Great service from Fady Nash, Joe, Mark G. They made sure that I got the deal that I was looking! My wife and I are ready to hit the road!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very happy and excited... that Today , a deal was worked...

Very happy and excited... that Today , a deal was worked out , so that I was able to drive home with my desired mini SUV ! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tyler was very professional,knowledgeable and patient I...

Tyler was very professional,knowledgeable and patient I give him the highest rating posible. I will recommend him to my friendd family and co workers. He helped with questions and explained everything about the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Moe really did help out and make this deal happen. I was...

Moe really did help out and make this deal happen. I was really nervous coming into this but he really helped me out to receive a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.