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STG Auto Group of Montclair

(1,397 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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Excellent service

I gave the rating for this car dealer because they helped me with everything I needed and made the process easy for me thank you STG

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time buyer

Just bought my first car here, Rigo and the sales manager Joseph were amazing and worked very hard to get me the best deal. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service

Staff was very pleasant and professional and salesman Rigo was great. Service was rapid and quick and car dealership was very clean and hospitable If your looking for a vehicle come down to STG Montclair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

found a great deal at STG

I worked with Fady, he was professional, pleasant, and knowledgeable. He helped me from start to finish, he text me back when I reached out, I actually test drove 3 different vehicles on 3 different days. He could not have been more pleasant. He didn't once rush or push me to buy.  The buying process was not the horrible experience that everyone makes it out to be. The finance manager was the worst part about buying a car. He came in, shook my hand, sat down and started talking. My wife was sitting right next to me and he completely ignored her like she wasn't even there. Dave was very unprofessional and if I didn't need him to call the banks to fight for a better rate, I probably would've told him to screw-off. He must not be married, because all smart men know who the real boss is in the marriage.  Overall it was a good experience, I got a great car and and happy with my purchase. I'd recommend the dealer to my friends and family and send them to Fady.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trade in and purchase

Daniel Rodas took care of my family. We had a desire to get a newer Mercedes and trade in our older one. He worked hard with the manager to make sure we were getting a great deal, trading in the old car, and even got an extended warranty for less than what we were paying before. Thank you STG and Daniel Rodas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional

Daniels commitment to ensure my complete satisfaction went above and beyond 100%. I am leaving with my purchase completely satisfied. As a repeat customer I am more than happy to recommend STG to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

An Exceptional Experience, A Tale of Tony and Joe

Buying used cars is always a mine field and it is difficult to find honest dealerships in California. Our initial point of contact, Tony, was absolutely pleasant, greeted us with a smile and had the vehicle ready for us when we arrived. The vehicle was mostly as advertised. A few minor discrepancies, but that is to be expected from a used car dealership and that is more a reflection on the dealership than the employees. During negotiations we also dealt with the sales manager, Joe, he was very straightforward and worked hard to get us what we wanted and needed. He and Tony went above and beyond the call of duty and even stayed late to finish the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daniel was helpful

Employees were professional and kind; we were greeted immediately. Daniel Rodas was a great salesman, he provided the utmost services. He stayed after hours to assist us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ford Explorer

Amazing DealerShip def recommend to anyone who is looking for a nice car , friendly enviorment as well and overall great experience def recommend to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car dealership around!

Great service Daniel and Caesar worked well together to provide with the best car shopping experince. Iwanted a black camaro with low miles and it was not available at this location but low and behold they worked their magic and I am walking out a happy camper thanks guys and thank you stg!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.