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STG Auto Group of Montclair

(1,397 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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Fast and easy transaction

Daniel is knowledgable and great at helping us find what we were looking for. He was friendly and communicated well without all the fuss that you would find at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went above and beyond to make me happy

Dropped their price almost 2400 and the next day still negotiated a few more off the top after the deal was finalized because I still wasn't happy. They stayed late into the night to rework their prices several times until I was comfortable with the deal. Now for the bad. This place will lure you in with lower prices than competition and then hit you with hidden fees not discussed on the sticker or websites. You show up and they show you a car that isn't what you showed up for. However, it was worth all the negotiation. They have some of the most immaculate vehicles in the southern half of California hands down. All in all I'm very satisfied with my purchase and I have Joseph to thank for that. This car might as well be brand new and at a greatly discounted price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Christian was very quick to get on top things

We were quickly helped out by a few additional associates who helped pulled things together for us and get us out there in the exact car we wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joe is the best

Joe was extremely helpful and informative and I had a very good experience dealing with him. I would recommend him to anyone because he is an honest and informed salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joesph and Tony are amazing!!

Joseph and tony helped me get me my new RC350! The car is awesome. They also managed to get me the rate I wanted. Everything was quick and easy. Thank you STG

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked hard to get me a great offer

I really enjoyed my experience with STG (Montclair). I communicated with Alan via email to discuss finance options and he was very friendly and was quick to respond. His manager, Anthony, reached out a couple of times to ensure I was being taken care of. On Alan's day off, his colleague Gustavo took over and was very accommodating. When I went to the dealership, he took great care in answering my questions and addressing all concerns. I would gladly return to STG and work with Alan and Gustavo again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Team

Daniel and his manager Andrew did a great job, I would recommend them for any future vehicle purchase. They were able to meet all my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2016 4 runner

Thank you Andrew and Daniel for helping us purchase a much needed vehicle and taking our current car as a trade in with some value

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car buying

Awesome, friendly guy! Straightforward and doesn’t haggle you. Lots of great options and selection of cars. Whole staff was very professional and willing to help us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a 2016 Sentra clean and easy.

Taylor was very friendly and very professional. He was straight to the point and kept me in the loop at all times. Would buy from again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.