Plantation Ford

Went to replace my wife’s car and bought not 1 but 2 cars Angel ,Freddy and Joe and the gentleman in Financing were Awesome . I will be sending your dealer more clients everyone loves the Bronco . I am very empresses with my Maverick . Great dealer great products will be back for service and will send clients to your Dealership. Thanks .

Plantation Ford has a great service department. My advisor, Mike Marino, is the best. Great service, great follow up & great communication

This dealership did an excellent job. I traded my mistake in here, they were kind and welcoming, no pressure, gave a fair price for my trade, and had me out the door in a short amount of time. Kekoa, Brian, and Andres did a spectacular job. No stress and the focus was on creating a happy customer. I will return to this dealership as well as recommend to family and friends.

I had an excellent experience at Plantation Ford, thanks to my service advisor Manny. From start to finish, Manny provided exemplary service and demonstrated a high level of professionalism, knowledge, and attention to detail. He took the time to clearly explain the service needed for my Ford Lightning, kept me informed throughout the process, and made sure everything was handled efficiently and correctly. His communication was outstanding, and it was clear he genuinely cared about delivering a great customer experience. Manny went above and beyond what I expected, and his performance truly deserves recognition. If you’re looking for a service advisor who is knowledgeable, responsive, and committed to customer satisfaction, Manny is the person to ask for at Plantation Ford.

Got it — here’s a punchier, more to-the-point version: ⭐⭐⭐⭐⭐ Excellent service at Plantation Ford. Manny was professional, responsive, and kept me updated every step of the way. The work was done on time with no hassle. It’s refreshing to deal with someone who clearly cares about customer service. I’ll definitely be back and highly recommend Manny and the service department.

Stay away from this dealership. DO NOT buy a used car here. They claim to do a rigorous inspection on the vehicle but they definitely do not inspect it like they say. I recently purchased a 2019 grand Cherokee that had no service lights displayed on dash board. I signed the paper work and scheduled to return folowing morning to pick up vehicle when funds ( $23K of my hard earned money) were transferred. I immediately noticed the check engine light was on andcalled my salesman and agreed to bring it back in the following days to be checked.They decided it it needed to be taken to a jeep dealer and scheduled me to bring it in today. After bringing it in i find out im on the hook for paying for transportation because they dont provide loaners for used cars. They only reason a loaner is needed is because they did not check the vehicle and still sold it, then I''m told it may be several days I'm with out a vehicle. I signed papers for vehicle with nocheckengine light but was given a vehicle with a check engine light on. On top of that the drivers door lock doesnt even lock. They sell junk used cars and highly highly highly recommend shopping at different dealership than Plantation Ford when looking for a used vehicle. Extremely disappointed in the customer treatment.

Rafael at Plantation Ford went out of his way to find the perfect Bronco for me. He listed to all the components that I wanted on the Bronco and made sure everything was on it. Exceptional dealership. Nd best salesman!

If I could give ZERO stars, I would. This was my second — and absolutely last — experience at Plantation Ford. I’d rather drive out of town than deal with them again. When you arrive, nobody greets you. Everyone pretends to be too busy to notice customers, so you just stand there until you figure it out yourself. Horrible customer service. I brought my car in to fix the A/C thinking Ford would handle it properly. They replaced the compressor but couldn’t sync the system to the dashboard screen. The A/C now works separately from the car’s display. When I pointed it out, they said maybe it “was like that before.” Completely insulting. After insisting they review it, I left the car and got a call an hour later: “There’s nothing we can do.” My advisor even admitted the manager Colby Ferch wouldn’t return my call because “he won’t do it.” I paid nearly $2,000 for this. The car is now worth less, and the A/C still isn’t right. They also quoted $850 for a spare key — without programming! Ridiculous. This dealership overcharges, underdelivers, and takes zero responsibility. Go anywhere else.

This was my second (and definitely last) experience at Plantation Ford. I’d rather go anywhere else than deal with this place again. When you arrive for service, you walk into a building where no one even acknowledges you. Everyone looks too busy to notice customers — on purpose. You just stand there waiting, trying to figure out where to go or who to talk to. I even had to ask other customers because no one offered to help. Easily one of the worst customer service experiences I’ve ever had. I brought my car to Ford specifically to fix the A/C, assuming they would know what they were doing. They replaced the compressor (and yes, the A/C now blows air), but they couldn’t sync the A/C system to the car’s electronic display. Now, the A/C works completely separate from the dashboard controls — and they had no idea how to fix it. One staff member even implied that maybe it “was like that before,” as if I wouldn’t remember how my own car worked. As soon as I brought up the issue, several advisors and a mechanic rushed to explain how this “wasn’t related” to changing the compressor — which makes no sense. If they replace a major component like that, someone at Ford should know how to reset the software so the car display communicates with the new system. You’d think they would at least try. But no — I had to beg them to take another look. One hour later, I got a call saying the same thing: “There’s nothing we can do, and we can’t compare it to another Explorer.” Useless. It was obvious they didn’t even try to diagnose it. When I asked my service advisor to have the manager call me, he replied, “I can ask him to call you, but he won’t do it.” So apparently, manager Colby Ferch was too busy to talk to a frustrated, paying customer. That says everything. I paid almost $2,000 for this — only to end up with a half-fixed car and a worse experience than any local shop could provide. Now my car is worth less because the A/C system doesn’t match the display anymore. On top of that, when I asked about a spare key, they quoted $850 just for the key — not even including programming! Completely absurd. This place overcharges, underdelivers, and clearly lacks the professionalism, knowledge, and accountability you’d expect from a Ford service center. Save yourself the stress and take your car anywhere else.

I leased a Ford Mustang Mach E GT. My salesman was John Ball. You can be sure whatever John tells you it will happen. Also, the dealership feels like a local down home dealer which is refreshing. I highly recommend Plantation Ford. By the way I live about 80 miles from Plantation Ford.