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INFINITI on Camelback

(1,013 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

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Great experience, quick & easy!

Everyone I worked with at Infiniti on Camelback did a fantastic job of making sure my needs were met without being pushy. They listened to what I wanted, gave honest feedback & got me in an amazing car! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us at Infiniti on Camelback!

Outstanding customer service

Lon was absolutely amazing in helping us get all the features in our new vehicle set up! Very flexible with our schedules and very very knowledgeable! Highly recommend him and this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, J.!

No Stress

Time for another car and immediately stress comes to mind - the stress of finding the right car at the right price; the stress of negotiating the right term; the stress of dealership pressure. To my wife and my total delight none of this was the experience we had. Fantastic treatment from beginning to end. Chris was great as well as each person we dealt with. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

At Infiniti on Camelback, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Very happy customer

Luis Becerra, Lon Williams and Jon a.k.a Big Jon were and are the Professionals my wife and I had the pleasure of working with during our purchase and delivery of our vehicles. These 3 Musketeers were very valiant as well as valuable assets to work with on both platforms of purchase and delivery. Excellence is what it's normally called but for my wife and I, we gained additions to our family in the midst. Thank you so much for putting in 150% of your time, patience, honesty and Love as family. We've dealt many dealerships but Camelback takes the award for complete customer service and satisfaction... many thanks... The Crawford's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Patrick!

GREAT SERVICE!!!!!!!!!!!!!

When your car is having issues it can be a little stressful! Even more stressful when the place you bought the car knows nothing about it’s operation. Thanks Josh and Lon for helping with my minor but major tech issue. I will be bring my car there for service from here on out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review, MJ!

New car knowledge

This is the third time Lon has been so gracious to come out to our home and show me how to better navigate my new Infinity he is always warm hearted helpful and has a big smile to greet us. He and rich Sieck the sales manager have keep me coming back to infinity for 9 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At Infiniti on Camelback, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Excellent service

We loved having Lon come to our home at show us around the car. Very informative and patient. We even had to drive to Ace hardware to get garage opener, again very patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review!

Good experience and nice dealership

Worked with Chris on a new car and he was very professional. We drove several cars and I really liked the Q50 Red Sport 400

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us!

Excellence!

I was a first time buyer and Chris’ first sale. Even still, he made the experience fun and trouble free. The men and women here are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us at Infiniti on Camelback!

Poor experience, rude General Manager

Poor experience with Luis Becerra at this dealership on may 27, 2019. Rude and dismissive once he knew I was not making a decision that same day. Did a poor job of explaining all of the ridiculous fees, ridiculously high interest rate, and providing an over inflated vehicle cost. Insulting and appeared to be because I was a female.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.