[{"id":56611,"personPtyId":45122690,"firstName":"Lon","lastName":"Williams","titleText":"Client Loyalty Manager","emailTxt":"lwilliams02@vtaig.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":404,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/5156a97209a4.jpg","drDealerId":30192,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"1080777600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":587383,"firstName":"Chris","lastName":"Herrell","titleText":"Sales and Leasing Consultant","shortBioText":"I\u001ave been part of a shadow cast of the Rocky horror picture show since 1993. \nBeen an active motorcycle rider since 2000.\nCurrently in the process of constructing a tiny home.","emailTxt":"cherrell@infinitioncamelback.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/75108e423d4a.jpg","drDealerId":30192,"dealerEmpStartDtUtc":"1551405600","industryStartDtUtc":"1551405600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":572387,"firstName":"Edward","lastName":"Johnson","titleText":"Sales and Leasing Consultant","emailTxt":"ejohnson@infinitioncamelback.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/4db2d8a09052.jpg","drDealerId":30192,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":26606,"firstName":"Shelby","lastName":"Clark","titleText":"Service Advisor","shortBioText":"Shelby was the first Service Advisor at Infiniti on Camelback and has been here since Day One. He has an outstanding record for Customer Service and retention. He enjoys hiking and outdoor activities in the cooler months and is from Washington State.","emailTxt":"sclark@infinitioncamelback.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":62,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/shelby-clark.jpg","drDealerId":30192,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":481219,"personPtyId":45122310,"firstName":"Jacob","lastName":"Thomas","titleText":"Sales consultant","shortBioText":"I grew up in Grand Rapids, MI and moved to Arizona in 2009. I love the desert and the people in it! I enjoy meeting new people and creating relationships with the people I work with and I appreciate the opportunity to earn your business! I will always work with you to make sure you are 100% satisfied with your auto buying experience!","emailTxt":"jthomas@infinitioncamelback.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/6cad202f0b36.jpg","drDealerId":30192,"dealerEmpStartDtUtc":"1501556400","industryStartDtUtc":"1483236000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":17073,"personPtyId":31950387,"firstName":"Richard","lastName":"Sieck","titleText":"Sales Manager","shortBioText":"Rich has been with the Infiniti Nissan family for 10yrs. Rich is a motorcycle enthusiast and prefers to ride a Harley. He enjoys spending his free time with his son. Rich is self-proclaimed movie critic and frequently visits the local movie theater.","emailTxt":"rsieck@vtaig.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/richard-sieck1.jpg","drDealerId":30192,"industryStartDtUtc":"991353600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":145772,"personPtyId":33014065,"firstName":"James","lastName":"Bakalar","titleText":"Certified Sales Consultant","emailTxt":"jbakalar@infinitioncamelback.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/2dc017e4-ce4b-4101-a778-0a6d3e0a9870.jpg","drDealerId":30192,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":481051,"personPtyId":37454650,"firstName":"Luis","lastName":"Becerra","titleText":"Executive Manager","emailTxt":"LBecerra@vtaig.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":68,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/66822de2f3b9.jpg","drDealerId":30192,"dealerEmpStartDtUtc":"933465600","industryStartDtUtc":"933465600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":528783,"personPtyId":45130126,"firstName":"Hannah","lastName":"Aldrich","titleText":"Sales and Leasing Consultant","shortBioText":"","emailTxt":"haldrich@infinitioncamelback.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/c69e198e9621.jpg","drDealerId":30192,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":528789,"firstName":"Aaron","lastName":"Byrd","titleText":"Sales Manager","emailTxt":"abyrd02@vtaig.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/350da43dec71.jpg","drDealerId":30192,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":578512,"firstName":"Ram","lastName":"Ramnandan","titleText":"Sales Consultant","shortBioText":"Over 30 years of sales experience both locally and internationally. Working with people is my passion.","emailTxt":"Ram@infinitioncamelback.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/8132b1d1a4b4.jpg","drDealerId":30192,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1530443697","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563792,"firstName":"Tanner","lastName":"Leavitt","titleText":"Sales Consultant","emailTxt":"tleavitt@infinitioncamelback.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/716c532c321c.jpg","drDealerId":30192,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":528782,"firstName":"Josh","lastName":"Munsil","titleText":"Service Consultant","emailTxt":"jmunsil01@vtaig.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/3a08d86c64d3.jpg","drDealerId":30192,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":481061,"personPtyId":39258171,"firstName":"RICK","lastName":"BAKUTIS","titleText":"Service Director","emailTxt":"RBakutis@vtaig.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/382a08c97938.jpg","drDealerId":30192,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":587384,"firstName":"Alex","lastName":"Ashburn","titleText":"Sales and Leasing Consultant","emailTxt":"aashburn@infinitioncamelback.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30192/employees/0314439da8c1.jpg","drDealerId":30192,"certifiedEmployee":false,"deptDscrp":"Sales"}]

INFINITI on Camelback

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

INFINITI on Camelback Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

Welcome to INFINITI on Camelback, a Berkshire Hathaway Company. We have a strong and committed sales staff with many yea

...

rs of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you! Experience the difference here at one of the most trusted INFINITI dealers in America. We will deliver to you the best INFINITI has to offer. And remember, it's our people that make the difference.

Service

Oil, Filter Change

$54.95

Air Filter Replacement

$49.95

Coolant System Service

$149.95

Oil, Filter Change (Premium)

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
728 lifetime reviews. Includes reviews of INFINITI on Camelback from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2019

    Good experience. Helpful when looking for a used luxury vehicle. Gave lots of options when choosing colors, trim levels and engine options in regards to... a Infinti Q50 sedan.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a positive review, Nick!


    Worked with:
    Chris Herrell

    Sales and Leasing Consultant

    (5.0) 7 reviews

    Luis Becerra

    Executive Manager

    (4.9) 68 reviews

    Aaron Byrd

    Sales Manager

    (4.4) 7 reviews

  • 5.0 out of 5
    October 10, 2019

    This was a great experience. It was so helpful for Lon Williams to help me navigate through the computer systems on the car. I look forward to doing it... again in a few weeks.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive feedback, Jen!


    Worked with:
    Lon Williams

    Client Loyalty Manager

    (5.0) 404 reviews

    Edward Johnson

    Sales and Leasing Consultant

    (5.0) 13 reviews

    Luis Becerra

    Executive Manager

    (4.9) 68 reviews

  • February 23, 2019

    I recommend this dealer to all my family and friends. The best buying experience I have ever had. They didn’t pressure me at all, and had me out the door... in no time. Even came to my home so my wife could sign paperwork. Just purchased a 2015 QX60 and it’s the perfect car for our growing family. Thank you Infiniti on Camelback!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    From all of us at INFINITI on Camelback, we say thank you!


    Worked with:
    Luis Becerra

    Executive Manager

    (4.9) 68 reviews

    Hannah Aldrich

    Sales and Leasing Consultant

    (4.9) 18 reviews

  • 5.0 out of 5
    October 4, 2019

    Infiniti on Camelback had a very helpful, knowledgeable staff from start to finish. Overall, it was an extremely smooth process and would recommend the... dealership to friends and family.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive feedback, Kay!


    Worked with:
    Lon Williams

    Client Loyalty Manager

    (5.0) 404 reviews

  • 5.0 out of 5
    September 19, 2019

    Chris went above and beyond words to give us not only assistance in purchasing a vehicle, he genuinely displayed a dedication to both his place of employment... and to meeting all our needs and every single desire we expressed! I would not only recommend Infiniti on Camelback and Chris Herrell to anyone looking to buy a car, I plan to become a lifetime customer with the dealership and to return for future purchases for both myself and my husband, but for my two daughters for as long as the dealership is in business!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you from all of us at Infiniti on Camelback!


    Worked with:
    Chris Herrell

    Sales and Leasing Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    September 9, 2019

    I have bought my only 2 new cars in my life out of the 125 that I have owned from Infiniti on Camelback. 1st was my Q50S. Loved it. When I buy a car, new... or old I always ask for the sales manager, they always are the people to make your deal work. Rich never pressured me even on the phone about coming down and saying things like, well there are plenty of people here that can help you. He said I'll be here when you come in, what's your name? I'll see when you get here. Now I understand that some salesperson gets the deal because sales managers have a million deals to try to work. But the people he handed me off to never had to do much but have the car prepped and ready for me to drive home. And Lon always handled me with respect and always was diligent to make sure I knew all the options on my new vehicle. I was getting the typical sales pitch over at Coulter Infiniti and when the pushy salesman who was working with two customers at a time, walked away for 15 mins, I called Rich and told him I was looking at a QX60 with some technology features but I was adamant about having headrest DVD monitors to be installed in the headrest for the kids or whomever. He just said come on down and you got it, I'll be here waiting. I keep coming back as well because Lon will always be going out of his way to make sure to get the demonstration even at my house one weekend, on a Sunday! even to make sure I knew all the features on my new QX60. Rich and Lon make me feel like a part of a family whenever I would come in even just to chat! That is what I call customer service and relations! Always answering my calls if they are there and never tried to say well we have someone else that can help you. I don't want anybody else, I am loyal to people that go the extra mile to make you feel comfortable. Because bottom line the sales manager is the one that will make your deal work. And Lon will show how everything else works. Even on a Sunday all the way out in San Tan Valley. And I am sorry I don't remember her name but the finance person was so cool to talk with, we both were from the Northwest and as well, willing to go out of her way to accommodate me. Thanks, Guys and Girl (I am embarrassed to not remember her name :<( she would kill me for that, just kidding) So, keep doing what you have always been doing taking care of the customers. Coop

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a positive review, Coop!


    Worked with:
    Lon Williams

    Client Loyalty Manager

    (5.0) 404 reviews

    Richard Sieck

    Sales Manager

    (5.0) 35 reviews

  • 5.0 out of 5
    September 9, 2019

    This was the best car buying experience I have ever had. They went above and beyond for me. They found the car that worked perfectly with my financial... goals (all while their systems were down), and drove to Mesa to get it off the showroom floor of another dealership. They found out where the car was 24 minutes before the dealership closed and they made it all the way to Mesa just in time to get the car! I couldn't be happier with the level of service I received from not only Edward Johnson, but also Luis Becerra and Lon Williams. Infiniti on Camelback is unmatched, and I will continue to bring my service to them!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive feedback, LK!


    Worked with:
    Lon Williams

    Client Loyalty Manager

    (5.0) 404 reviews

    Edward Johnson

    Sales and Leasing Consultant

    (5.0) 13 reviews

    Luis Becerra

    Executive Manager

    (4.9) 68 reviews

  • 5.0 out of 5
    September 5, 2019

    Car buying process was easy. Had to buy quickly. A few weeks later Lin came to me at my convenient location and time to help me understand the car functions... better and hook up our garage function. Super grateful, much easier than watching hours of videos!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lon Williams

    Client Loyalty Manager

    (5.0) 404 reviews

  • 5.0 out of 5
    August 29, 2019

    Luis & Tanner were very pleasant, comfortable and easy to purchase my car from. Lon, I have met with twice and both times he had been very helpful in teaching... me about my car. He is very pleasant to work with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive feedback, Lavigil!


    Worked with:
    Lon Williams

    Client Loyalty Manager

    (5.0) 404 reviews

    Luis Becerra

    Executive Manager

    (4.9) 68 reviews

    Tanner Leavitt

    Sales Consultant

    (4.3) 6 reviews

  • 5.0 out of 5
    August 29, 2019

    Lon is fantastic great help! We bought our car a year and a half ago and I’m still learning new things. Even after all this time he still came out to help... me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a positive review, Lon!

View More Reviews