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Mauer Chevrolet

(141 reviews)
Visit Mauer Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (651) 323-2442 (651) 323-2442
Used (651) 967-7658 (651) 967-7658
Service (877) 627-6697 (877) 627-6697

Reviews

(141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mauer Chevrolet from DealerRater.

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Great and always painless service from Mauer, its obvious

Great and always painless service from Mauer, its obvious that the customer facing team gets what customer service is all about!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shout out to TJ Munn for providing a great experience.

Shout out to TJ Munn for providing a great experience. He was responsive, flexible, and easy to talk to. If you visit this dealership, ask for TJ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This is the fourth Malibu I have bought at Mauer.

This is the fourth Malibu I have bought at Mauer. Very close and convenient to where I live.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had an outstanding experance buying our new Equinox

We had an outstanding experance buying our new Equinox both sales men were polite and knowledgeable of their job and the products they sell. were were treated with patients and respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were very helpful and pleasant.

They were very helpful and pleasant. Their waiting area was clean and comfortable with refreshments and snacks available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I’ve been a loyal Mauer customer and won’t give up now.

I’ve been a loyal Mauer customer and won’t give up now. Thank you for all you do..sincerely Pablo Rosario

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been dealing with the Mauer Group for the last the

I have been dealing with the Mauer Group for the last the three car purchases. Just a fantastic and painless experience each and every time. No chance I would buy from anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian is the best service writer ever.

Brian is the best service writer ever. Mauer Chev is the reason people believe in dealerships again. It comes from the top down Billy is awesome and he makes awesome people want to work there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mauer Chev is the best.

Mauer Chev is the best. The staff at Mauer is attentive and expresses they actually give a xxxx about their customers. I have been with this dealership since it began and I have bought or leased 6 vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worst customer service ever.

Worst customer service ever. Have purchased multiple vehicles here and will never be back. Current vehicle is a lease and coming to the end of the lease. We are going to buy it out of the lease and contacted them for help with that. No response. I guess they only work with you if they are going to make a sale. When you think of the typical shady car dealership think Mauer. Would rate lower than a 1 if I could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.