Reviews
Great and always painless service from Mauer, its obvious
Great and always painless service from Mauer, its obvious that the customer facing team gets what customer service is all about!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shout out to TJ Munn for providing a great experience.
Shout out to TJ Munn for providing a great experience. He was responsive, flexible, and easy to talk to. If you visit this dealership, ask for TJ!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
This is the fourth Malibu I have bought at Mauer.
This is the fourth Malibu I have bought at Mauer. Very close and convenient to where I live.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had an outstanding experance buying our new Equinox
We had an outstanding experance buying our new Equinox both sales men were polite and knowledgeable of their job and the products they sell. were were treated with patients and respect.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were very helpful and pleasant.
They were very helpful and pleasant. Their waiting area was clean and comfortable with refreshments and snacks available.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I’ve been a loyal Mauer customer and won’t give up now.
I’ve been a loyal Mauer customer and won’t give up now. Thank you for all you do..sincerely Pablo Rosario
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been dealing with the Mauer Group for the last the
I have been dealing with the Mauer Group for the last the three car purchases. Just a fantastic and painless experience each and every time. No chance I would buy from anyone else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian is the best service writer ever.
Brian is the best service writer ever. Mauer Chev is the reason people believe in dealerships again. It comes from the top down Billy is awesome and he makes awesome people want to work there
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mauer Chev is the best.
Mauer Chev is the best. The staff at Mauer is attentive and expresses they actually give a xxxx about their customers. I have been with this dealership since it began and I have bought or leased 6 vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst customer service ever.
Worst customer service ever. Have purchased multiple vehicles here and will never be back. Current vehicle is a lease and coming to the end of the lease. We are going to buy it out of the lease and contacted them for help with that. No response. I guess they only work with you if they are going to make a sale. When you think of the typical shady car dealership think Mauer. Would rate lower than a 1 if I could.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car