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Mauer Chevrolet

3.2
(123 reviews)
Visit Mauer Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (651) 323-2442 (651) 323-2442
Used (651) 967-7658 (651) 967-7658
Service (877) 627-6697 (877) 627-6697

Inventory

See all 466 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2016.
In the fall of 2009 opportunity presented itself for Billy Mauer and partner John Vecere to purchase the former Southview Chevrolet dealership. Both had been working there as sales and general manager respectively when the dealership was forced to close amid a tightening automotive industry finance and credit environment. In reviving the dealership nearly 45 former Southview Chevrolet employees who had lost their jobs were brought back on board. Plans are to provide superior service and selection and build on the reputation of one of the highest volume Chevrolet dealerships in the Twin Cities area!
Mauer Chevrolet - Two Names You Can Trust!

Service center

Phone number (877) 627-6697

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

3.2
(123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Mauer Chev is the best.

Mauer Chev is the best. The staff at Mauer is attentive and expresses they actually give a xxxx about their customers. I have been with this dealership since it began and I have bought or leased 6 vehicles

5.0

Mauer Chev is the best.

Mauer Chev is the best. The staff at Mauer is attentive and expresses they actually give a xxxx about their customers. I have been with this dealership since it began and I have bought or leased 6 vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Worst customer service ever.

Worst customer service ever. Have purchased multiple vehicles here and will never be back. Current vehicle is a lease and coming to the end of the lease. We are going to buy it out of the lease and contacted them for help with that. No response. I guess they only work with you if they are going to make a sale. When you think of the typical shady car dealership think Mauer. Would rate lower than a 1 if I could.

1.0

Worst customer service ever.

Worst customer service ever. Have purchased multiple vehicles here and will never be back. Current vehicle is a lease and coming to the end of the lease. We are going to buy it out of the lease and contacted them for help with that. No response. I guess they only work with you if they are going to make a sale. When you think of the typical shady car dealership think Mauer. Would rate lower than a 1 if I could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Chris was great.

Chris was great. He is always willing to help with whatever questions you may have.

5.0

Chris was great.

Chris was great. He is always willing to help with whatever questions you may have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

We always go to Maurer Chev.

We always go to Maurer Chev. They are trustworthy and reliable. We always have a good experience.

5.0

We always go to Maurer Chev.

We always go to Maurer Chev. They are trustworthy and reliable. We always have a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Bad service

Very poor communication from dealership to customer which ended up being a big deal. Not happy with the work performed on my vehicle. Was told the vehicle is ready to get picked up. Drove all the way to dealership just to find out the work performed on my truck was not done correctly. When talking to management the service manager was not helpful at all. He was rude and it was just horrible customer service. Then I talked to the general manager and he was more understanding of the situation that occurred. Overall a horrible experience and not happy with the end result but I had no choice.

1.0

Bad service

Very poor communication from dealership to customer which ended up being a big deal. Not happy with the work performed on my vehicle. Was told the vehicle is ready to get picked up. Drove all the way to dealership just to find out the work performed on my truck was not done correctly. When talking to management the service manager was not helpful at all. He was rude and it was just horrible customer service. Then I talked to the general manager and he was more understanding of the situation that occurred. Overall a horrible experience and not happy with the end result but I had no choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

The first time I went there to get an oil change and a

The first time I went there to get an oil change and a tire rotation and it took just over 3 hours , and they had to order a part. I had a 10:30 apiece the next week to have the part installed. They told me it would take about 45 minutes or so. There were a lot of people that came in after me and left before me. So finally after sitting there for 3 hours I went and asked about my car. After a little search he found my keys on the desk of someone who had the day off. I sat there for 3 hours for work that should have taken 45 minutes. THEY had the attitude and gave me no apology. I will never go back there again.

1.0

The first time I went there to get an oil change and a

The first time I went there to get an oil change and a tire rotation and it took just over 3 hours , and they had to order a part. I had a 10:30 apiece the next week to have the part installed. They told me it would take about 45 minutes or so. There were a lot of people that came in after me and left before me. So finally after sitting there for 3 hours I went and asked about my car. After a little search he found my keys on the desk of someone who had the day off. I sat there for 3 hours for work that should have taken 45 minutes. THEY had the attitude and gave me no apology. I will never go back there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Truck was as listed online.

Truck was as listed online. Good price, no haggle or hustle. Brett was good to work with.

5.0

Truck was as listed online.

Truck was as listed online. Good price, no haggle or hustle. Brett was good to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

All we can say is WOW!

All we can say is WOW!!! I am so beyond grateful to have worked with this amazing team! From start to finish they were personable, friendly, not at all pushy, open, honest, and we felt they truly had our best interest in mind. I would HIGHLY recommend them for your next purchase! Specifically it was an unbelievable pleasure to work with Brett Banaszewski and Jeff Sepulvado. They seriously went above and beyond to give us a great competitive value on our trade in, and put us in the vehicle we wanted with close attention to our needs and very much exceeded our expectations. Thank you so much Brett, Jeff, and Team at Mauer Chev Inver Grove Heights! We are absolutely in love with our New 2023 Trailblazer and will definitely be back for future needs, appreciate all you do! -Rachael & Nick Lawton

5.0

All we can say is WOW!

All we can say is WOW!!! I am so beyond grateful to have worked with this amazing team! From start to finish they were personable, friendly, not at all pushy, open, honest, and we felt they truly had our best interest in mind. I would HIGHLY recommend them for your next purchase! Specifically it was an unbelievable pleasure to work with Brett Banaszewski and Jeff Sepulvado. They seriously went above and beyond to give us a great competitive value on our trade in, and put us in the vehicle we wanted with close attention to our needs and very much exceeded our expectations. Thank you so much Brett, Jeff, and Team at Mauer Chev Inver Grove Heights! We are absolutely in love with our New 2023 Trailblazer and will definitely be back for future needs, appreciate all you do! -Rachael & Nick Lawton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

Cannot schedule a coolant flush and fill on the website.

Cannot schedule a coolant flush and fill on the website. My Chevrolet dealer in Illinois has a website that works!

1.0

Cannot schedule a coolant flush and fill on the website.

Cannot schedule a coolant flush and fill on the website. My Chevrolet dealer in Illinois has a website that works!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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4.0

Responding to Service Visit

After a bit of talking, Service department did a very good job of taking care of me.

4.0

Responding to Service Visit

After a bit of talking, Service department did a very good job of taking care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Audian, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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