Reviews
Service
Great service as usual. Video was great and response from Mitch was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Maintenance on my 4 runner
Elissa was awesome! Phil Long was able to get me in fast for a break check. Since it was there they had time to do the 30,000 mile as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Stephanie, we are very happy Elissa provided you with such a positive experience! Have a great day!
The Best Customer Service
The customer service that you receive at Phil Long Toyota of Trinidad cannot be topped! I drive 90 miles from Pueblo, to have my truck serviced and it is well worth the trip! GM Lisa Camarillo and her entire staff cannot be beat! If you want the best service in the state of Colorado, make the trip.... you won't be sorry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin, we are so happy to read such a great review about Lisa and the rest of our staff! It's such a compliment that you travel all the way from Pueblo to visit us. We look forward to your next visit and hope you have a great day!
Excellent Service!
Iwas in the service waiting area for several hours while my car was repaired. Everyone from Phil Long that came by where I was sitting stopped and asked if I needed anything, coffee, water snacks etc. There is TV and newspapers and everything is clean and modern. The service rep Elissa kept me uptodate on the repairs. She answered questions and was always smiling. A Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Florence, we are very happy we could provide you with a positive experience! Thank you for the kind words you had to share about Elissa. Have a great day!
Toyota in Trinidad great place to buy a car!!!!
Awesome experience, great customer service and overall pleasure doing business with you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
MC, we are very happy we could provide you with a positive experience!
Great
Very fast and efficient service. I would definitely refer a friend to Phil Long
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Angela, we are very happy to have provided you with such a positive experience!
Great, honest, skilled service
Totally great. They did everything I wanted quickly and well, but here's why I bothered to write a review: They quoted me 90 bucks for a repair that was labor only, and I would have been happy to pay that, but when I came back to pick the car up they said "It took less time than expected, so we lowered it to 30 bucks". This blew my mind- they could have easily said nothing and stuck with the original quoted price, which I felt was fair for the job (easily worth it to me), but instead they where honest and cut the charge down to 1/3 because it was easy for them... when in the history of the world has a car mechanic ever done something like that? Not in my life so far, it was a first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so happy we could make your service visit with us exceptionally great. We take pride in giving our customers not only the best service but the best price as well. Thank you for taking the time to share it and we look forward to your next visit. Have a great day!
2021 sequoia purchase
The sales staff kept me informed throughout the process. Excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeanne, we're happy to hear you had such a positive experience with our sales team! Have a great day!
Always a great job!
Always friendly, excellent customer service, and quick service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, we are so happy to read such a great review about us!
Vehicle checkup
Very professional service as is normal with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! Thank you - Phil Long Toyota