Capitol Subaru

We are going to start with the cons as that is the reason why most people read reviews but please know, overall, we had a great experience and our pros are listed below. Cons: I want to make it clear I am not implying intent in any way but when we got home and I looked over all of the paperwork, something stood out. When Clinton (our finance guy) showed us the finance offer, it included gap insurance and another type of warranty or insurance that covered the glass, replacement fob, etc. We considered these and declined the gap coverage as we could get this through our insurance. Clinton got us a discount on the other coverage (yay!). Unfortunately, there was a nearly $4,000 charge hidden in the contract for an extended and expanded warranty. This wasn't explained to us. We've considered the pros and cons of this coverage and have reached out to our salesperson, Cameron. We are hopeful Capitol Subaru will do the right thing and will remove this charge from our contract. I would suggest, in the future, that this charge is as clearly explained as the other coverages we were offered. Perhaps this was an honest mistake. I hope we will be able to say they were decent and fixed it promptly. Pros: Our salesperson, Cameron Stinger, was great. Super chill guy, didn't try to do the hard sell, and was just very honest and genuine. Our finance guy, Clinton, also worked out a great rate for us. He expected it to be around 15% and we were hoping for at least 10%. He was able to get us just under 10%. We will definitely work with them in the future!

..Ttylewas exceptionally nice and I LOVE my Outback. Its beautiful and a dream to drive.

Bought our second Subaru from Capital Subaru and they are the best.

Not like any auto buying experience I've had. The salespeople at Capitol Subaru made buying a new care actually enjoyable. My new Crosstrek is just what I wanted; a joy to drive.

Lovely buying experience. Very seamless. My car was exactly as I ordered and was delivered to my door.

Great experience. Enjoyed my time with Jacob. He did a good job of showing me the car

Best car buying experience I have ever had. Vary knowledgeable, patient, and friendly. Really helped me to understand and get comfortable with the electronic/computer packages

Dan Penick was our contact sales person for our car purchase. We found him to be knowledgeable about all the various car products and answered all our questions completely. This was so helpful in making our purchase go smoothly. We did not feel pushed or rushed into this decision. The quick and easy connection with our Credit Union was effortless. One of the easiest auto purchases yet!

Andrew Davis should get an award for patience. He was very helpful when we went in to get a review of all the features of our new car. We love the car and have been very happy with the service and the personnel at Capital Subaru. Thanks to all of you.

Came in for service with a two year old car and ending up buying a new one. The dealer wanting to get rid of 2020 and low to no interest made it affordable.