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Mini Cooper Service
Jeff is my service guy, he always make my visits/service enjoyable and pleasant! It was great as always!
Hi Margaret Cohen, Thank you for your 5-star review of Jeff Killoran, our Service Advisor, and your overall experience. We appreciate it!
First Service Appointment
Friendly service (from sales to Finance to the Service department) and quality work. For some reason after 300 miles my tires lost air and the dash said to bring in the car to the service department. So that's what I did. My wait was quick and the waiting area had chairs/tables spaced 6 feet apart--which I appreciated.
Hello Debbie, We appreciate your review of East Bay MINI and letting us know how your experience went. Your time is valuable and we do our best to get things done efficiently for our clients. Thank you for your recommendation!
Service on mini cooper
Jeff K. Is always awesome. Fast, super helpful and knowledgeable. The service guys always go above and beyond.
Hello Susie F., Thanks for leaving a review for our Service Advisor, Jeff Killoran. He is a true pro. We appreciate you choosing East Bay MINI as your service center!
Excellent service and customer care/satisfaction was completed on time and within the day I brought the car in. Problem solved and explanation given and understood
Hello Michael Amo, Thank you for taking the time and letting us know how we did with your service at East Bay MINI. We truly appreciate your recommendation and business!
Excellent customer and car service, thank you for taking care of me and my mini!!!
Hello Shiely Sison, Thanks for taking the time to let us know how we did with service on your MINI. We appreciate your recommendation!
Justin was particularly helpful and a pleasure to do business with.
Hello Stuart kahn, We appreciate your review of Justin Perry, our Service Advisor. Thanks for choosing East Bay MINI as your service center!
Fantastic service. Justin was helpful, kind and professional.
Hi Kristine, We appreciate your kinds words for Justin Perry, our Service Advisor at East Bay MINI. Thank you for choosing us as your service center and for your recommendation!
Great experience overall!
I was shopping around for a new Mini Cooper and contacted a few dealerships in my area. From the initial contact my sales person Jakob and the manager Phil were super helpful and responsive to my questions even before I went in for a test drive. I knew that I'd love my Mini but the experience was made better by the East Bay Mini team. I was able to trade in my vehicle at the same time and the whole process was transparent and hassle free. Will definitely recommend to anyone looking for a Mini!
Hi Amy Lynn, So glad to hear your over all experience was top notch working with Jakob Aini and Phil Wiltz. Both great professionals and team members. Congrats on your MINI Cooper and we hope to serve you again in the future!
Always great service
Always the best in the Bay Area. Been to other service department in the Bay Area, Hendrick?s in Pleasanton is the best.
Lawrence Callahan, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for giving us a review!
HAPPY NEW MINI OWNER
Excellent customer service. The dealership was COVID-conscious, which I appreciated. Great follow through and follow up too. My sales person even fielded my persistent emails wondering when I would get my Mini, did it have XYZ features, etc.!
Hi KITCAT, Thanks so much for this wonderful review of your sales experience at East Bay MINI. Great to know our team made your transaction easy. Congrats on your New MINI Cooper and welcome to the East Bay family!