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Liberty Bay Auto Center

(220 reviews)

Reviews

(220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ms. Saperstein

Renae was amazing! Felt comfortable with her immediately and knew I made the right choice coming in to buy a car. I highly recommend LBA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Experience

Finding the right car and testing then was so easy! This pleasent experience made this car deal delightful. I found the right car for the best price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had a wonderful time doing sonething that I don't like doi

All the people were kind and helpful . They answered all my questions and concerns. They didn't take all day. No going back and forth with the manager. The car was in great condition, low milage and a great price. I will always us Liberty Bay and I would want to work with Brandon again when I do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Trusted service

I have been taking my vehicles for service to Liberty Bay for many years. Their service and quality of work has always been outstanding. At no time have I ever felt that their advice, diagnostics or pricing been out of wack. I will continue to trust them with all my service needs in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Kevin Hogen

Kevin Hogan sales manager was great! He made selling my car easy and I would recommend Liberty Bay Auto to anyone looking to purchase their next vehicle.Thank you for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Regularly-scheduled maintenance -- older vehicle

Regular maintenance on 11-29-18: was NOT scheduled, but accepted as a "walk in" due to a delay prior week on account of my illness. Very prompt service, covering all required 'checks' of parts/systems. Very reasonable cost. Quick 'consult' with Eric alerted me to serpentine belt probable replacement next time in + low tread depth on tires probably requiring replacement before too long. A written report was later sent via e-mail to me. All-in-all, a very good experience, with always-reliable report/recommendations. A very nice waiting area, too. Reliability and truthfulness VERY MUCH appreciated. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always reliable quality service

Top notch professional service. Friendly, helpful staff explain everything needed and provide consistent quality care. We have dealt with them for many years and will continue to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2016 Toyota Corolla

Very good service, Brandon did excellent job to make the whole process easy and pleasant. I would recommend the Liberty bay auto to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new jeep!!!

What a great car!!! The process was so easy and help full. Branden was so easy to work with and found use the car we needed. We'll be back if we ever need a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brandon and Kevin are awesome!

I have purchased many vehicles from liberty Bay in the past from Kevin Hogan. Now that he is in management I am making my purchases with Brandon see you. I have always been treated with respect and their follow up is great as well. I would and have recommended them to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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