Peoria Subaru

0 stars. Subarus are great, Peoria Subaru is horrible. In my experience at Peoria Subaru I dealt with Kyle and Luigi who have proven themselves to be extremely unethical and dishonest. When inquiring on a discount that Kyle had informed us about, Luigi referenced him as a "slimy salesman" and told us that the discount doesn't exist. Regardless, a deal was made on a vehicle with Luigi, credit was checked, prices were agreed upon and when we returned to drive the vehicle home it had been sold for a higher price to someone else. Breach of contract, bait and switch- extremely unethical. If you would like to be yelled at, disrespected, and taken advantage of- Peoria Subaru is for you!

Last week I went to Peoria Subaru to help my daughter buy a used car, her first. It was without question the best car buying experience I have ever had. The dealership was smaller than others I have been to, but very new looking and certainly big enough. Caitlin Humphrey was the person who assisted us. We found Caitlin to be very friendly and helpful without being the least bit artificial. Her title on her card is Product Specialist and she certainly knows Subarus. She was able demonstrate all the features of the car and sat with my daughter for an extended time, after the sale, to familiarize her with all the controls. She was also very professional and knowledgeable about the sales process. All the information was presented succinctly without a lot of distracting side sale pressure for addons or extras. Caitlin genuinely seemed to enjoy and reflect my daughter's enthusiasm in getting the first car of her own. I would not hesitate to visit Caitlin and Peoria Subaru for my next car purchase. Disclaimer: I have no connection with either Peoria Subaru or with Caitlin, other than being a satisfied customer. I never met them before visiting for this purchase.

We pulled up to the lot and Tristan Anaya took the time and helped us find the exact Crosstrek that we wanted at a very fair price. He was patient and not pushy. What I liked about Tristan is he owns a Subaru so he believes in what he sells. He was very knowledgable and honest and took the time to take us around the lot until we found the car we wanted then he showed us all of the car's features and demonstrated them to us on the test drive. Negotiating was fun and easy.

I was able to purchase my new Forester with the equipment I wanted. The process went very smoothly and I am a very happy new owner. I would recommend Peoria Subaru to my friends and family.

Logan and Troy were extremely professional, knowledgeable, and a huge pleasure to work with. They made what we believed was going to be a long tedious process,the smoothest hassle free purchase of a new vehicle ever! Thank you Peoria Subaru for having exemplary employees!

This is by far the worst experience I have had buying a car. With the exception of Tristan, I get a full run around by the entire staff here. They were rude, refused my denial of taking out a loan for a car I was paying in full for, and had an overall lack of communication. I decided to wait for a new car to be shipped in, and dealt with a different person nearly every time. No one knew my original deal, no one told each other why I was there or what I was told would happen. Awful, awful experience. I love the car, but in hindsight, it wasn't worth the hassle.

was quoted over the phone and I leased @ quoted amount, no hidden anything ( like every other dealer I spoke to ). Its a pleasure to be treated this way, and I am very appreciative of the honesty by both Anthony & Bob, I will be a returning customer.

I have bought 3 cars from Logan. He is always friendly, patient, and efficient. He's never high pressure. He is always available for questions before, during, and after the sale. I highly recommend him.

Logan made my car purchase an easy one. I stopped to test drive a Forrester and mentioned I wanted an Outback but thought it was out of my price range. Logan suggested we see what they could do to get me the vehicle I really wanted.... an hour later I was driving my new Outback Limited home! Thanks to Logan for getting me the vehicle I wanted!!!

Great experience and they made the process very easy. My sales rep was awesome and kept me up to date as my car was ordered. Highly recommended group.