Herb Chambers Kia

Fast friendly and convenient - the service team was knowledgeable and got my Niro up to current spec and back on the road!

I bought an Optima here back in 2015, and have had it serviced(oil changes, tire rotations) ever since. They just lost a customer over a $15 part that takes 5 minutes to replace. Pros: Service and Sales staff were very nice. Get a wash and vacuum with any service(including an oil change) Prices are good Cons: The technicians don't care about your vehicle. I brought my car in because a piece of trim fell off the car and was under warranty. I still had the broken part, in case they needed to see what I was talking about, and instead of replacing the part, they just glued the broken damaged one back on, and it wasn't even done well... It wasn't lined up at all with the rest of the trim(very noticeable at a distance) and was scratched and damaged. I brought my car back today, and again, asked for this part to be replaced, the repair looks good, and since it was a warranty part, I wasn't charged. But they then left my car unlocked with the windows open in front of the service station.... In the middle of a rain storm... Thankfully I showed up just as it finished(coincidence, they didn't call), but if I had been 10 minutes later, it started raining really hard and this would have been worse. In short, the technicians have no pride in their work, and don't respect your vehicle. Go elsewhere.

Service was fabulous as usual! I would not bring my car anywhere else

Everything was done as stated. Had extra work done do that I would not have to come back at a later date. I had to wait for maybe 5 minutes before they waited on me. All went well - no complaints

Herb chambers kia is the only Kia dealership I trust to have my car repaired. Thanks Ralph

To whom it may concern, my husband and I had a very nice experience at the Herb Chambers show room .

I purchased a 2016 Ford Edge from HC Kia. Rich Lowry was my sales person and he went above and beyond to get me the deal I wanted. He did so much extra work for me that I know he didn't have to do. The experience was easy, hassle free, no going back and forth with the price, I couldn't be happier. Thanks again Rich!!!!

The women who checked me in at the Service Desk was very friendly and got me processed right away. I was there for about an hour. My car was returned to me vacuumed and washed like it went through a car wash.

Don’t waste your time! They won’t not get back to you and aren’t actually interested in selling cars. When they finally do get back to you, their pricing is higher than other dealers.

The buying process at Herb Chambers Kia of Burlington has always put the focus on identifying what the customer wants in a car. Low pressure. When it comes to maintenance, the team in the Service Department represents the definition of Service with a capital S. Always professional. Always a smile. Always seeking to provide what the customer needs. Even under the highest pressure situations (like a full house of customers having work done). These folks are the best.