Reviews
Write a reviewExcellent Experience !!!
I found one of their cars listed online and called to inquire. I spoke with Lou and explained that I would like to head down and test drive the car to which he said " no problem, we will have it ready for you ". I arrived about an hour later and just as he said the car was ready. After a quick ' Hello' I was out driving the car I was interested in... no hassels. When I returned, I was not met with pressure of any kind. Lou was very friendly and I trusted him immediately. Price negotiations were very amicable and we came to terms pretty quickly. This place is not a large dealership. It was clean and I felt like everyone that I came in to contact with was friendly and enjoyed working there. I would absolutely recommend Lou and the rest at Auto Fair as they made my purchase smooth and very stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got a van
I went there for a new/used car i got Excellent customer service. The place is nice and clean and i did not have to wait for help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was searching for a used car.
I would definitely buy another car from Auto Fair. The moment I walked onto the lot I was greeted. Once going over my situation with the dealer they said they would do their best to help me. That’s absolutely what they did, They are a dealership if their word. No gimmicks! It was a very comfortable and pleasant atmosphere. This was the first time I enjoyed purchasing a car from beginning to end. Please check them out. You won’t be disappointed! Thank You all again. I am a very satisfied customer!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luis B.
I had a great experience at auto fair in west haven CT and I bought my first car there. The people that work there are nice and will try to meet all your needs. if you have a problem they will solve it. Luis B.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You Rock
First time dealing with Auto Fair and was so pleased with the service I received in all aspects. I will most definitely recommend this dealership for business. Had am amazing experience here. Thanks Louis Gutierrez for making car shopping a blast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Chevy Malibu
Been dealing with auto fare for over 7 years Nothing but excellent service And great hospitality Would definitely recommend And would definitely by my 3rd car From auto inc
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
in4aa5ap7ac855665
love when my husband and I was there, the service was great .and I came home in one week with a great car .love it . thank to the dealer that work with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford Escape
They we’re patient, kind, knowledgeable and extremely helpful. I recommend them to everyone that I know. This is my third car from them and every time the process gets easier and stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopping for Used Car
Been looking for a used car for a while. Found a great offer at Auto Fair. I called and worked with Bill Sr. We discussed the car, the price and finance options. I live out of state and actually flew to Conn and drove my new car back home to Florida! Couldn't be happier with car and the service at Auto Fair!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Complete waste of time
What a waste of time. Rude, incompetent sales staff. Not sure how they are selling cars if they speak to their customers like they are basically idiots. I’ll take my business elsewhere.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase