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Auto Fair, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (138 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Fair, Inc. from DealerRater.

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Excellent Experience !!!

I found one of their cars listed online and called to inquire. I spoke with Lou and explained that I would like to head down and test drive the car to which he said " no problem, we will have it ready for you ". I arrived about an hour later and just as he said the car was ready. After a quick ' Hello' I was out driving the car I was interested in... no hassels. When I returned, I was not met with pressure of any kind. Lou was very friendly and I trusted him immediately. Price negotiations were very amicable and we came to terms pretty quickly. This place is not a large dealership. It was clean and I felt like everyone that I came in to contact with was friendly and enjoyed working there. I would absolutely recommend Lou and the rest at Auto Fair as they made my purchase smooth and very stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got a van

I went there for a new/used car i got Excellent customer service. The place is nice and clean and i did not have to wait for help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was searching for a used car.

I would definitely buy another car from Auto Fair. The moment I walked onto the lot I was greeted. Once going over my situation with the dealer they said they would do their best to help me. That’s absolutely what they did, They are a dealership if their word. No gimmicks! It was a very comfortable and pleasant atmosphere. This was the first time I enjoyed purchasing a car from beginning to end. Please check them out. You won’t be disappointed! Thank You all again. I am a very satisfied customer!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis B.

I had a great experience at auto fair in west haven CT and I bought my first car there. The people that work there are nice and will try to meet all your needs. if you have a problem they will solve it. Luis B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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You Rock

First time dealing with Auto Fair and was so pleased with the service I received in all aspects. I will most definitely recommend this dealership for business. Had am amazing experience here. Thanks Louis Gutierrez for making car shopping a blast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Chevy Malibu

Been dealing with auto fare for over 7 years Nothing but excellent service And great hospitality Would definitely recommend And would definitely by my 3rd car From auto inc

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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in4aa5ap7ac855665

love when my husband and I was there, the service was great .and I came home in one week with a great car .love it . thank to the dealer that work with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford Escape

They we’re patient, kind, knowledgeable and extremely helpful. I recommend them to everyone that I know. This is my third car from them and every time the process gets easier and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopping for Used Car

Been looking for a used car for a while. Found a great offer at Auto Fair. I called and worked with Bill Sr. We discussed the car, the price and finance options. I live out of state and actually flew to Conn and drove my new car back home to Florida! Couldn't be happier with car and the service at Auto Fair!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Complete waste of time

What a waste of time. Rude, incompetent sales staff. Not sure how they are selling cars if they speak to their customers like they are basically idiots. I’ll take my business elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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