Sound Ford

I have 2012 F250 which on october of 2018 I took it to sound ford -Renton and they recommended replacing the whole engine for 13500 and they give 3 years... unlimited warranty crap less than a month after that and only few hundred miles driving the turbo failed so I took it back and of course this thing was not covered by the warranty and again spend almost $1000 but after that I noticed coolant was going low and i thought it was normal since I was not using the truck daily or whatever finally i took it back to the shop and they told me the water pipe that need to be replaced plus something else and as you can guess this not under warranty and now they are asking for 2000 , imaging this total of 16500 in 1 year and only drove the truck for about 3000 miles , this shop is a scam , never going back , stay away and save your money everyone

Everyone that I talked to or had any businesswith were extremely professional,Freindly knowledgeable,and very customer interested,Not just to sell but... were interested in family,Finding what the customer wanted,Or offering other options that customer wanted in vehicle,Overall outstanding enjoyable,experience,Will definitely referf friends that are looking for new or used vehicles to checkSound Ford out.Thank you for the experience to do business with your outstanding sales and finance people.

Everyone was very helpful and knowledgeable. Highly recommended.

I just purchased a used Escape for my daughter. Thanks to Giovanni and Rita for their wonderful service - and to Ha for the great, and simple negotiation.... Best service ever!

Called dealership to confirm availability of advertised F150, or was available so i drove 1.5hrs to test drive and add long as everything was in proper... working order planned to purchase. Met Bill and after a brief conversation asked about driving the truck so he introduced me to Peter who took me ot to vehicle and went with me on a test drive where he explained all options and electronics. Came back and told Bill I'd like to purchase but wanted some time to work on some customizing options and would return in 45 minutes. I returned after a quick bite to eat and phone call with home town customization shop. Bill got the paperwork rolling quickly and within an hr I owned a 2019 F150! As I drove over by myself i told them I needed a day or 2 to figure out logistics of getting it home, they said no problem. The next day I called them an hr ahead of time so it would be ready to jump in and go, unfortunately they were pretty busy and I had to wait in the waiting room for an hr or so while they washed and fueled it up. Not a big deal as 36gallons of gas made up for the wait and they have friendly staff and a nice waiting room! When Lucas was done with that he got me hooked up to the truck with the Ford Pass app and away i went, happy happy happy!

We have nothing but great things to say about our experience at the Ford Renton dealership. Jasneet initially greeted us with a very friendly face and... took us on a test drive with our Ford Escape. Jason was the salesperson that worked with us throughout the process – he was very professional and also honest with all of our questions (also while we were waiting had a nice conversation with Bill as well). Again, they all genuinely seemed like nice people. When finishing up with the purchase (and working with Nabu) it continued to be a pleasant experience. He was also accommodating and down to earth just like all the other staff. Prior to going to Sound Ford, we visited a handful of other dealerships. Our experiences ranged from sales staff not willing to negotiate with pricing (stating that the cars were already aggressively priced – although they kept having to lower them each week) to another dealership who actually asked us to put gas into the SUV we were test driving and jumped out of the vehicle to help another client who they recognized as a previous customer. These were pretty miserable moments in us working with the used car dealership crowd. What we ended up with at Sound Ford was a sales staff willing to work with us, spend the time to attract us as a client, and ultimately sell us a vehicle we are very pleased to drive. Thank you Sound Ford for all your efforts and hard work.

The guys at Sound Ford are excellent! Just amazing service and support. Whatever I needed they are on it! I just recently purchased three vehicle from... them for my business. No back a forth haggle, I told them what I needed and price point I needed and that was that. Just excellent service from Bill, Natasha and Kwok!! I highly highly recommend Sound Ford because of these three!

Our new car buying experience was easier than expected. They worked hard to get us what we were looking for and stay within our budget. Great customer... service and easy process on the documentation part.

I?m extremely happy with our choice in purchasing the 2018 Ford F-150 4x4 Magnum Red truck. I was pretty sure I had the vehicle chosen that I was going... to purchase and drive home until I spent a few extra minutes with the sales staff and they showed us the last vehicle in this color and having most all the extras that I wanted and all I really needed and I saw this outstanding truck with running boards and I seen the paint color seem to change colors as I moved towards it. This was the perfect truck and the interior was the best. The seats were softer than the other trucks I had looked at and considering the amount of time I plan to be in this vehicle that is extremely important. I was sold so the paperwork was complete and it was near closing time really expected to have to return to complete the sale. Not a problem the finance department stayed the extra time and I drove my new truck home. Next week the snow came and the truck handled like a dream on the slick wet roads. I can?t say enough nice things about Sound Ford staff at this point and I really appreciate the professionalism and prompt response to my calls and my needs. Thank you so much

Everything went smoothly with purchasing my car, they even helped work the finances around to make it work within my budget. The facility was neat and... clean except the restroom looked a bit rough. All in all a great car buying experience.