Reviews
Write a reviewNo integrity
Sold a truck out from under me. Battery side on a diesel truck so he said he would charge it and to come back in 2 hours. When I came back he said sorry he sold it to his friend and he knew that was wrong. Not having integrity and treating veterans like carp is how this place runs. Shame cause they have cool stuff. We wanted to buy the call of duty jeep for my so. Too but not from this place.
No integrity
Sold a truck out from under me. Battery side on a diesel truck so he said he would charge it and to come back in 2 hours. When I came back he said sorry he sold it to his friend and he knew that was wrong. Not having integrity and treating veterans like carp is how this place runs. Shame cause they have cool stuff. We wanted to buy the call of duty jeep for my so. Too but not from this place.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Shopping Experience was excellent!
Had a nice no stress experience with Thompson Auto Sales. We found a really nice car for our daughter and they paid to have the headlight covers redone. We will definitely come back when we need another car.
Shopping Experience was excellent!
Had a nice no stress experience with Thompson Auto Sales. We found a really nice car for our daughter and they paid to have the headlight covers redone. We will definitely come back when we need another car.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning
Good service easy finance .cool place good people.will go back . very happy. Will bring friends to the store tomorrow 😊. What time are you going to
Good morning
Good service easy finance .cool place good people.will go back . very happy. Will bring friends to the store tomorrow 😊. What time are you going to
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience I ever had!
This is a small dealership, but I have always admired the quality vehicles on their lot! I had my eye on several vehicles over the years and the one that I truly wanted finally hit the lot. They don’t pressure you like the big boys in town and was in and out in less than an hour! Recommend this dealership to anyone car shopping in Pueblo and will definitely return for my future car buying upgrades! Well done Thompson’s!
Best car buying experience I ever had!
This is a small dealership, but I have always admired the quality vehicles on their lot! I had my eye on several vehicles over the years and the one that I truly wanted finally hit the lot. They don’t pressure you like the big boys in town and was in and out in less than an hour! Recommend this dealership to anyone car shopping in Pueblo and will definitely return for my future car buying upgrades! Well done Thompson’s!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota
Amazing service, very friendly and understanding. No pressure, also a very trusting dealer. I would highly recommend buying a car from them! I was in and out, no extra fees, no bs. Also great customer connections!
Toyota
Amazing service, very friendly and understanding. No pressure, also a very trusting dealer. I would highly recommend buying a car from them! I was in and out, no extra fees, no bs. Also great customer connections!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
Had no issues getting the process started and finished . Very nice salesmen . Answered all our questions and got us the deal we were needing .
Customer
Had no issues getting the process started and finished . Very nice salesmen . Answered all our questions and got us the deal we were needing .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought 2001 Dodge pickup
Bill and Dave were excellent to work with. Very flexible with buying and financing the new truck for my son home on leave. One of the best experiences I've had buying a car.
Bought 2001 Dodge pickup
Bill and Dave were excellent to work with. Very flexible with buying and financing the new truck for my son home on leave. One of the best experiences I've had buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dont buy from here
After buying a truck here from out of state when i arrived i was told truck was saftey inspected truck didnt even make it 3 miles down the road pulled into closest shop after there inspection the front steering components where so bad a ball joint broke on the tech pulling it into there shop after contacting this place i was told sorry to here that not even willing to make it right absolute poor business practices there dont tell your customers its saftey inspected when there steering components break not even 3 miles down the road
Dont buy from here
After buying a truck here from out of state when i arrived i was told truck was saftey inspected truck didnt even make it 3 miles down the road pulled into closest shop after there inspection the front steering components where so bad a ball joint broke on the tech pulling it into there shop after contacting this place i was told sorry to here that not even willing to make it right absolute poor business practices there dont tell your customers its saftey inspected when there steering components break not even 3 miles down the road
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thompson Auto Sales paid for all needed repairs in full. The upper ball joint failed. Offered a refund to the grand parents that actually purchased the truck, they preferred we just pay for complete repairs. Customer incurred NO out of pocket expense related to this incident.
2004 GMC ENVOY XUV
Tim McNamara was very professional and polite. Handled sale completely from front to back. It took longer to get insurance information than it did to complete the sales paper work.
2004 GMC ENVOY XUV
Tim McNamara was very professional and polite. Handled sale completely from front to back. It took longer to get insurance information than it did to complete the sales paper work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 Nissan Altima
Keeping this short and to the point. I was referred to Dave and his team at Thompson Auto Sales by a friend. Giving the parameters in which I was able to purchase a car, Dave was very honest and up front as to what he could do for me. He found the vehicle I was looking for within those parameters and the deal was made. I give Dave and his team an A+ for professionalism and honesty. I will absolutely refer friends and family to Thompson Auto Sales and will consult Dave as to future vehicle needs. Thank you Shawnalea M.
2016 Nissan Altima
Keeping this short and to the point. I was referred to Dave and his team at Thompson Auto Sales by a friend. Giving the parameters in which I was able to purchase a car, Dave was very honest and up front as to what he could do for me. He found the vehicle I was looking for within those parameters and the deal was made. I give Dave and his team an A+ for professionalism and honesty. I will absolutely refer friends and family to Thompson Auto Sales and will consult Dave as to future vehicle needs. Thank you Shawnalea M.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a real pleasure to meet you Shawnalea. It is always great to work with friendly and straight-forward people like you. I'm glad we were able to make the process smooth and easy and look forward to helping you in the future. Take care!