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His goal is to make car purchasing easy. He loves selling the best cars in the world. Jim is Master Certified, Star Certified and has numerous years of experience. This enables him to be one of the best sales & leasing agents at Mercedes-Benz of Chicago.","emailTxt":"jjordan@fjchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/03180377eb85.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422940,"personPtyId":39811740,"firstName":"Dennis","lastName":"Smith","titleText":"Sales & Leasing Consultant","emailTxt":"dsmith@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":292260,"personPtyId":39195305,"firstName":"Emil","lastName":"Johic","titleText":"Sales & Leasing Consultant","emailTxt":"ejohic@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/8cad5a48ddce.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423589,"personPtyId":38136058,"firstName":"Ben","lastName":"DeGarcia","titleText":"Express Service Consultant","emailTxt":"bdegarcia@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/3ce7e9a5175a.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423592,"personPtyId":38137716,"firstName":"Daniel","lastName":"Hoffman","titleText":"Service Drive Manager","emailTxt":"dhoffman@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/49f0aeff3ec3.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423596,"firstName":"Max","lastName":"Nodelman","titleText":"Service Consultant","emailTxt":"mnodelman@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":433670,"personPtyId":37373826,"firstName":"David","lastName":"Cottrell","titleText":"Sales & Leasing Consultant","shortBioText":"Originally from Austin, TX, David has been in the industry since he was eighteen. He graduated high school at sixteen, and college at nineteen. He has been in Chicago for three years and loves the Windy City. He has a vast knowledge of all makes and models, and gives advice to best suite his guests needs. He believes in an honest and real approach to sales, and enjoys helping people.","emailTxt":"dcottrell@mbchicago.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/60993bcc6d64.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433669,"personPtyId":37373341,"firstName":"Natalya","lastName":"Chaykivska","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"natalya@mbchicago.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/d920add26f07.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527359,"firstName":"Nick","lastName":"Capone","titleText":"Sales & Leasing Consultant","shortBioText":"Looking for a new or pre-owned Mercedes-Benz? Nick is just the guy you need to find the Mercedes-Benz that is perfect for you. Give Nick a call, he is a no pressure kind of guy and is very knowledgeable about his product. When Nick isn't at work he enjoys golfing and spending time with his friends and is a die-hard Chicago Bears & Bulls fan. As a car guy his pick for a favorite Mercedes-Benz would be either the AMG GLC 43 Coupe or the E450 Coupe. Give Nick a call or send him an e-mail before you start shopping for your next Mercedes-Benz!","emailTxt":"ncapone@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/ed6b991ea6fc.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":133028,"personPtyId":37358943,"firstName":"Joe","lastName":"Smalzer","titleText":"Sales & Leasing Consultant","emailTxt":"jsmalzer@fjchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/48018587ffb4.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":133018,"personPtyId":37358880,"firstName":"Austin","lastName":"Real","titleText":"Pre-Owned Sales Manager","emailTxt":"areal@mercedesbenzchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/c50589b87a74.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":292266,"personPtyId":37371985,"firstName":"Joshua","lastName":"Schneider","titleText":"Product Concierge","shortBioText":"Josh was born and raised in Prospect Heights, IL and attended Western Illinois University. Josh is affiliated with the Illinois Technical Honor Society and is an avid fan of Formula D auto racing. With cars being such a hobby it only made sense to turn that passion into a career here at Mercedes-Benz Chicago. While here, Josh strives to be easy to talk to through the entire sales process to ensure his customers are comfortable and confident in their purchase of a new or pre-owned Mercedes-Benz vehicle.","emailTxt":"jschneider@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/b32c54f7175f.jpg","drDealerId":9292,"industryStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423590,"personPtyId":37372345,"firstName":"Karolina","lastName":"Cabaj","titleText":"Internal Service Consultant","shortBioText":"","emailTxt":"kcabaj@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/7b87e4aced7a.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":422934,"personPtyId":39513276,"firstName":"Leon","lastName":"Smith","titleText":"Sales Manager","emailTxt":"lsmith@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":422929,"personPtyId":37372351,"firstName":"Marcus","lastName":"Jones","titleText":"Sales & Leasing Consultant","emailTxt":"mjones@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":292263,"personPtyId":39195463,"firstName":"Brian","lastName":"Kinney","titleText":"Sales & Leasing Consultant","shortBioText":"Brian is originally from Three Rivers, Michigan and moved to Chicago in 1996. 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Cars for Sale   /   Dealers  /  Mercedes-Benz of Chicago

Mercedes-Benz of Chicago

4.8 out of 5 4.8
626 reviews
1520 W North Ave Chicago, IL 60642
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:30 AM - 8:00 PM

Mercedes-Benz of Chicago Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 8:00 PM

Tuesday

6:30 AM - 8:00 PM

Wednesday

6:30 AM - 8:00 PM

Thursday

6:30 AM - 8:00 PM

Friday

6:30 AM - 8:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed
Dealer website
Dealer website
New (312) 462-1228
Used (312) 635-7493
Service (312) 635-7780

Inventory

NEW
$56,105 MSRP $56,105
2019 Mercedes-Benz C-Class
  • Exterior Color: Graphite Gray
  • Interior Color: Magma
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$65,245 MSRP $65,245
2019 Mercedes-Benz C-Class
  • Exterior Color: Obsidian Black
  • Interior Color: Saddle Brown
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$52,635 MSRP $52,635
2019 Mercedes-Benz C-Class
  • Exterior Color: Black
  • Interior Color: Saddle Brown
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$48,095 MSRP $48,095
2019 Mercedes-Benz C-Class
  • Exterior Color: Mojave
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$36,536 MSRP $40,997
2018 Mercedes-Benz Metris
  • Exterior Color: Obsidian Black
  • Interior Color: Black
  • Transmission: 7-Speed Automatic
  • Drivetrain: RWD
NEW
$80,365 MSRP $80,365
2019 Mercedes-Benz E-Class
  • Exterior Color: Emerald Green
  • Interior Color: Saddle Brown
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD

Our Employees

(5.0) 15 reviews

Adrian Botis

Sales & Leasing Consultant
(5.0) 8 reviews

Lok Wong

Sales Manager
(5.0) 5 reviews

Valerie Ollar

Sales and Leasing Consultant
(5.0) 20 reviews

Paul Price

Sales & Leasing Consultant
(5.0) 8 reviews

Bob McKinnon

Sales Manager
(5.0) 35 reviews

Erick McGregor

Service Consultant
(5.0) 22 reviews

Melvin Peoples

Service Consultant
(5.0) 15 reviews

Chuck Benson

Service Consultant
(5.0) 12 reviews

Sam Tomaino

Sales & Leasing Consultant
(5.0) 8 reviews

Christopher Bard

New Car Sales Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since February 2010

Mercedes-Benz of Chicago offers the ultimate shopping experience. With over 300 vehicles in stock and a comfortable and

...

modern indoor showroom, finding your next vehicle at Mercedes-Benz of Chicago is both convenient and fun!

"A Fletcher Jones Company"

Photos & Videos

12
Photos |
Video

Service

Tire Rotation

$14.95

Car Wash

Complimentary

Oil, Filter Change (Premium)

$89.95

Wiper Blade Replacement

$54.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
626 lifetime reviews. Includes reviews of Mercedes-Benz of Chicago from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service recommend professional excellent friendly knowledgeable process helpful deal price patient courteous repair finance lease fix communication pressure maintenance respect attentive honest painless outstanding polite
All Reviews service recommend professional excellent friendly knowledgeable process helpful
All Reviews service recommend professional excellent friendly knowledgeable process helpful deal price patient courteous repair finance lease fix communication pressure maintenance respect attentive honest painless outstanding polite
  • 5.0 out of 5
    Super
    by Tricey on DealerRater.com
    October 12, 2018

    They did a great deal of helping me get the car I really wanted . I really appreciate the effort they put forth into helping me. I would definitely recommend... other people to this Dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Lok Wong

    Sales Manager

    (5.0) 8 reviews
    Natalya Chaykivska

    Sales & Leasing Consultant

    (4.3) 6 reviews
  • 5.0 out of 5
    Nice!
    by Bravo44 on DealerRater.com
    October 9, 2018

    Just overall happy with the cistomer service. I was happy to have David as my sales rep. Real nice guy and was an expert im his field of expertise.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    David Cottrell

    Sales & Leasing Consultant

    (4.9) 13 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Excellent
    by SaabGuy95 from Oneida, WI
    November 15, 2017

    Extremely friendly and professional people. I would buy from them in the future.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    Informative, timely, responsive
    by Nicole71 on DealerRater.com
    October 3, 2018

    I worked with Valerie Ollar after submitting an inquiry on line. Within days I was in for an initial test drive of a 2016 GLC certified pre owned. But... after emails back & forth with questions, we went in the direction of a lease of a beautiful 2018 GLC. Valerie patiently answered every question and found the right car for me & my budget. The car is stunning & the ride is amazing. So thrilled!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Valerie Ollar

    Sales and Leasing Consultant

    (5.0) 5 reviews
  • 5.0 out of 5
    Exceptional service
    by MBFan on DealerRater.com
    October 1, 2018

    Good overall experience with Adrian and MB of Chicago. They ensured I got into a car with my specifications for a good price. Customer service was nothing... less than you would expect from Mercedes Benz.

    Not Applicable
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews
  • 4.6 out of 5
    Great
    by Davis on DealerRater.com
    October 1, 2018

    The experience was good. This is my second lease with MB of Chicago. I love in Brownsburg which is suburb of Indianapolis and I drive here to purchase... car and get service. That days alot

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Valerie Ollar

    Sales and Leasing Consultant

    (5.0) 5 reviews
    Bob McKinnon

    Sales Manager

    (5.0) 8 reviews
  • 5.0 out of 5
    Super Attentive
    by Marshall on DealerRater.com
    September 30, 2018

    It was important to Adrian to make sure that I understood all of the details. He wanted me to really understand the car, to be sure that it had the upgrades... that I wanted and none of the ones that I didn???t. I couldn???t have been happier with car that I selected with Adrian???s help.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews
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    Didn???t even know it was a car dealership
    by marktel on DealerRater.com
    September 28, 2018

    At just shy of 54 years old I???ve met many people. Only a handful were as instantly likeable as Adrian. His knowledge of the brand was, well, impressive... and his demeanor both professional and personable (an uncommon combination). I???ve purchased many vehicles through the years, for myself, family members and my business. I???ve had good and bad experiences when doing so. Dealing with Adrian was a great experience. My first when it comes to cars.

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    Does recommend this dealer
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    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews
  • 5.0 out of 5
    Best salesman
    by Mishu on DealerRater.com
    September 28, 2018

    I recently purchased my Mercedes Benz and Adrian was great at helping me make my decision. He answered all my questions about my new car and made the process... a lot easier. I would recommend him to anyone interested in purchasing a car. He is very knowledgeable and experienced. Thank you Adrian for all your help. You can bet I will purchase my next car from you as well!

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    Does recommend this dealer
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    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews
  • 5.0 out of 5
    Adrian Botis
    by tt on DealerRater.com
    September 27, 2018

    Awesome, best experience I've had buying a car, Even delivered my car to Michigan on his day off!!!, I would recommend this dealership to everyone.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews
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