[{"id":422917,"personPtyId":37372446,"firstName":"Adrian","lastName":"Botis","titleText":"Sales & Leasing Consultant","emailTxt":"adrian@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/4ff7624e0f55.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1172707200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":422943,"personPtyId":37372342,"firstName":"Lok","lastName":"Wong","titleText":"Sales Manager","emailTxt":"lwong@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/9e951ceb609d.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":494855,"personPtyId":39321107,"firstName":"Valerie","lastName":"Ollar","titleText":"Sales and Leasing Consultant","emailTxt":"vollar@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":133023,"firstName":"Paul","lastName":"Price","titleText":"Sales & Leasing Consultant","emailTxt":"pprice@fjchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/af2d7144b5ac.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422920,"firstName":"Bob","lastName":"McKinnon","titleText":"Sales Manager","emailTxt":"BMcKinnon@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":423595,"firstName":"Erick","lastName":"McGregor","titleText":"Service Consultant","emailTxt":"emcgregor@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/03230e1e6abe.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423598,"firstName":"Melvin","lastName":"Peoples","titleText":"Service Consultant","emailTxt":"mpeoples@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/112aed7e6a75.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423591,"firstName":"Chuck","lastName":"Benson","titleText":"Service Consultant","emailTxt":"cbenson@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/002c617c7214.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":422918,"personPtyId":37372313,"firstName":"Sam","lastName":"Tomaino","titleText":"Sales & Leasing Consultant","emailTxt":"stomaino@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/96f266679ecf.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422993,"personPtyId":37369822,"firstName":"Christopher","lastName":"Bard","titleText":"New Car Sales Manager","emailTxt":"cbard@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/582dd73dbd6d.jpg","drDealerId":9292,"industryStartDtUtc":"675734400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":292261,"personPtyId":37361829,"firstName":"Jim","lastName":"Jordan","titleText":"Sales & Leasing Consultant","shortBioText":"Jim Jordan, a Chicago native, has been a star at Mercedes-Benz of Chicago for 15 plus years. His goal is to make car purchasing easy. He loves selling the best cars in the world. Jim is Master Certified, Star Certified and has numerous years of experience. This enables him to be one of the best sales & leasing agents at Mercedes-Benz of Chicago.","emailTxt":"jjordan@fjchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/03180377eb85.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422940,"personPtyId":39811740,"firstName":"Dennis","lastName":"Smith","titleText":"Sales & Leasing Consultant","emailTxt":"dsmith@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":292260,"personPtyId":39195305,"firstName":"Emil","lastName":"Johic","titleText":"Sales & Leasing Consultant","emailTxt":"ejohic@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/8cad5a48ddce.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423589,"personPtyId":38136058,"firstName":"Ben","lastName":"DeGarcia","titleText":"Express Service Consultant","emailTxt":"bdegarcia@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/3ce7e9a5175a.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423592,"personPtyId":38137716,"firstName":"Daniel","lastName":"Hoffman","titleText":"Service Drive Manager","emailTxt":"dhoffman@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/49f0aeff3ec3.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423596,"firstName":"Max","lastName":"Nodelman","titleText":"Service Consultant","emailTxt":"mnodelman@mbchicago.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":433670,"personPtyId":37373826,"firstName":"David","lastName":"Cottrell","titleText":"Sales & Leasing Consultant","shortBioText":"Originally from Austin, TX, David has been in the industry since he was eighteen. He graduated high school at sixteen, and college at nineteen. He has been in Chicago for three years and loves the Windy City. He has a vast knowledge of all makes and models, and gives advice to best suite his guests needs. He believes in an honest and real approach to sales, and enjoys helping people.","emailTxt":"dcottrell@mbchicago.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/60993bcc6d64.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433669,"personPtyId":37373341,"firstName":"Natalya","lastName":"Chaykivska","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"natalya@mbchicago.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/d920add26f07.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527359,"firstName":"Nick","lastName":"Capone","titleText":"Sales & Leasing Consultant","shortBioText":"Looking for a new or pre-owned Mercedes-Benz? Nick is just the guy you need to find the Mercedes-Benz that is perfect for you. Give Nick a call, he is a no pressure kind of guy and is very knowledgeable about his product. When Nick isn't at work he enjoys golfing and spending time with his friends and is a die-hard Chicago Bears & Bulls fan. As a car guy his pick for a favorite Mercedes-Benz would be either the AMG GLC 43 Coupe or the E450 Coupe. Give Nick a call or send him an e-mail before you start shopping for your next Mercedes-Benz!","emailTxt":"ncapone@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/ed6b991ea6fc.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":133028,"personPtyId":37358943,"firstName":"Joe","lastName":"Smalzer","titleText":"Sales & Leasing Consultant","emailTxt":"jsmalzer@fjchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/48018587ffb4.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":133018,"personPtyId":37358880,"firstName":"Austin","lastName":"Real","titleText":"Pre-Owned Sales Manager","emailTxt":"areal@mercedesbenzchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/c50589b87a74.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":292266,"personPtyId":37371985,"firstName":"Joshua","lastName":"Schneider","titleText":"Product Concierge","shortBioText":"Josh was born and raised in Prospect Heights, IL and attended Western Illinois University. Josh is affiliated with the Illinois Technical Honor Society and is an avid fan of Formula D auto racing. With cars being such a hobby it only made sense to turn that passion into a career here at Mercedes-Benz Chicago. While here, Josh strives to be easy to talk to through the entire sales process to ensure his customers are comfortable and confident in their purchase of a new or pre-owned Mercedes-Benz vehicle.","emailTxt":"jschneider@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/b32c54f7175f.jpg","drDealerId":9292,"industryStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423590,"personPtyId":37372345,"firstName":"Karolina","lastName":"Cabaj","titleText":"Internal Service Consultant","shortBioText":"","emailTxt":"kcabaj@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/7b87e4aced7a.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":422934,"personPtyId":39513276,"firstName":"Leon","lastName":"Smith","titleText":"Sales Manager","emailTxt":"lsmith@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":422929,"personPtyId":37372351,"firstName":"Marcus","lastName":"Jones","titleText":"Sales & Leasing Consultant","emailTxt":"mjones@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":292263,"personPtyId":39195463,"firstName":"Brian","lastName":"Kinney","titleText":"Sales & Leasing Consultant","shortBioText":"Brian is originally from Three Rivers, Michigan and moved to Chicago in 1996. 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Love Chicago and Love Helping people find their dream cars!!","emailTxt":"halickolli@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e90f6f14717f.jpg","drDealerId":9292,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1391212800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552610,"firstName":"Isaac","lastName":"Shamoon","titleText":"Sales & Leasing Consultant","emailTxt":"ishamoon@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3d3a7573b702.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423600,"firstName":"Juan","lastName":"Vargas","titleText":"Service Assistant","emailTxt":"jvargas@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/135b32ceba36.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":552603,"personPtyId":51877540,"firstName":"Justine","lastName":"Edmundson","titleText":"Sales & Leasing Consultant","emailTxt":"jedmundson@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/893d0c079e65.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552616,"personPtyId":51750437,"firstName":"Tetiana","lastName":"Shkirdan","titleText":"Sales & Leasing Consultant","emailTxt":"tshkirdan@mbchicago.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/ea8c70b8eacc.jpg","drDealerId":9292,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Mercedes-Benz of Chicago

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:30 AM - 8:00 PM

Mercedes-Benz of Chicago Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 8:00 PM

Tuesday

6:30 AM - 8:00 PM

Wednesday

6:30 AM - 8:00 PM

Thursday

6:30 AM - 8:00 PM

Friday

6:30 AM - 8:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2010

Mercedes-Benz of Chicago offers the ultimate shopping experience. With over 300 vehicles in stock and a comfortable and

...

modern indoor showroom, finding your next vehicle at Mercedes-Benz of Chicago is both convenient and fun!

"A Fletcher Jones Company"

Service

Tire Rotation

$14.95

Car Wash

Complimentary

Oil, Filter Change (Premium)

$89.95

Wiper Blade Replacement

$54.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
626 lifetime reviews. Includes reviews of Mercedes-Benz of Chicago from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    They did a great deal of helping me get the car I really wanted . I really appreciate the effort they put forth into helping me. I would definitely recommend... other people to this Dealership

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lok Wong

    Sales Manager

    (5.0) 8 reviews

    Natalya Chaykivska

    Sales & Leasing Consultant

    (4.3) 6 reviews

  • 5.0 out of 5
    October 9, 2018

    Just overall happy with the cistomer service. I was happy to have David as my sales rep. Real nice guy and was an expert im his field of expertise.

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    Worked with:
    David Cottrell

    Sales & Leasing Consultant

    (4.9) 13 reviews

  • November 15, 2017

    Extremely friendly and professional people. I would buy from them in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    October 3, 2018

    I worked with Valerie Ollar after submitting an inquiry on line. Within days I was in for an initial test drive of a 2016 GLC certified pre owned. But... after emails back & forth with questions, we went in the direction of a lease of a beautiful 2018 GLC. Valerie patiently answered every question and found the right car for me & my budget. The car is stunning & the ride is amazing. So thrilled!

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    Worked with:
    Valerie Ollar

    Sales and Leasing Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    October 1, 2018

    Good overall experience with Adrian and MB of Chicago. They ensured I got into a car with my specifications for a good price. Customer service was nothing... less than you would expect from Mercedes Benz.

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    5.0 out of 5
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews

  • 4.6 out of 5
    October 1, 2018

    The experience was good. This is my second lease with MB of Chicago. I love in Brownsburg which is suburb of Indianapolis and I drive here to purchase... car and get service. That days alot

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Valerie Ollar

    Sales and Leasing Consultant

    (5.0) 5 reviews

    Bob McKinnon

    Sales Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    September 30, 2018

    It was important to Adrian to make sure that I understood all of the details. He wanted me to really understand the car, to be sure that it had the upgrades... that I wanted and none of the ones that I didn???t. I couldn???t have been happier with car that I selected with Adrian???s help.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    September 28, 2018

    At just shy of 54 years old I???ve met many people. Only a handful were as instantly likeable as Adrian. His knowledge of the brand was, well, impressive... and his demeanor both professional and personable (an uncommon combination). I???ve purchased many vehicles through the years, for myself, family members and my business. I???ve had good and bad experiences when doing so. Dealing with Adrian was a great experience. My first when it comes to cars.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    September 28, 2018

    I recently purchased my Mercedes Benz and Adrian was great at helping me make my decision. He answered all my questions about my new car and made the process... a lot easier. I would recommend him to anyone interested in purchasing a car. He is very knowledgeable and experienced. Thank you Adrian for all your help. You can bet I will purchase my next car from you as well!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    September 27, 2018

    Awesome, best experience I've had buying a car, Even delivered my car to Michigan on his day off!!!, I would recommend this dealership to everyone.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adrian Botis

    Sales & Leasing Consultant

    (5.0) 15 reviews

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