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Mercedes-Benz of Chicago

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 6:30 AM - 7:00 PM

Mercedes-Benz of Chicago Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 7:00 PM

Tuesday

6:30 AM - 7:00 PM

Wednesday

6:30 AM - 7:00 PM

Thursday

6:30 AM - 7:00 PM

Friday

6:30 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2010

Mercedes-Benz of Chicago offers the ultimate shopping experience. With over 300 vehicles in stock and a comfortable and

...

modern indoor showroom, finding your next vehicle at Mercedes-Benz of Chicago is both convenient and fun!

"A Fletcher Jones Company"

Service

Tire Rotation

$14.95

Car Wash

Complimentary

Oil, Filter Change (Premium)

$89.95

Wiper Blade Replacement

$54.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
834 lifetime reviews. Includes reviews of Mercedes-Benz of Chicago from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 4, 2020

    The best customer service and experience I have ever had with a salesman. My highest recommendations for Atanas Petrov! Atanas was upfront and highly professional,... it was my pleasure making a purchase with him.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ivana, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Atanas. We look forward... to your next visit. Kind Regards,Your Friends and Family at Fletcher Jones Audi


    Worked with:
    Atanas Petrov

    Sales Consultant

    (5.0) 28 reviews

  • 5.0 out of 5
    July 2, 2020

    Atanis is knowledgeable and easy to work with. It was a pleasure looking at vehicles with him. The experience at MB if Chicago is made easy and the showroom... is beautiful.

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Thank you for this excellent review on your recent experience with Atanas! We truly appreciate your business and look forward to serving you again....Best,Your Friends and Family at Mercedes-Benz of Chicago


    Worked with:
    Atanas Petrov

    Sales Consultant

    (5.0) 28 reviews

  • November 15, 2017

    Extremely friendly and professional people. I would buy from them in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2020

    One of the best car buying experiences we have ever had. Pricing and financing process were both exceptional. Salesman was courteous, knowledgeable and... professional. Would definitely recommend Mercedes-Benz of Chicago !

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alma, Wow thank you for this amazing review on your best car buying experience! Congratulations on your purchase! Best,Your Friends and Family at M...ercedes-Benz of Chicago


    Worked with:
    Sam Tomaino

    Sales & Leasing Consultant

    (5.0) 19 reviews

  • 5.0 out of 5
    July 1, 2020

    THANKS MEVIN, HAD AN APPOINTMENT TUESDAY AND THE SERVICE APPOINTMENT DIDNT TAKE LONG. THANKS MELVIN FOR HELPING ME . MY SERVICE REPRESENTATIVE WAS VERY... INFORMED AND NICE

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ty, Thank you for this excellent review on your service experience with Melvin! We truly appreciate your business and look forward to serving you a...gain.Best,Your Friends and Family at Mercedes-Benz of Chicago


    Worked with:
    Melvin Peoples

    Service Consultant

    (4.9) 38 reviews

  • 5.0 out of 5
    June 30, 2020

    Great experience. Bryan Ward is an excellent sales consultant. He was friendly and very informative. Roy Woodstrom in finance was also very friendly and... efficient. I love my new car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi,Thank you for this excellent review on your sale experience with Bryan and Roy! Congrats on your new car! Best,Your Friends and Family at Mercedes-...Benz of Chicago


    Worked with:
    Bryan Ward

    Sale Consultant

    NOT RATED

  • 5.0 out of 5
    June 30, 2020

    I made an appointment to test drive one of Mercedes' top of the line vehicles. Atanas was knowledgeable about the car and was able to answer any of the... questions I had. He highlighted the important features of the car and took me for a test drive which was a thrill. He really took his time with me and I appreciated that very much as I have in the past had poor experiences in car dealers. I would recommend this place and the representative.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi,Congratulations on your beautiful new Mercedes-Benz!!! Our team is delighted to hear about your exceptional experience with Atanas! Best,Your Frien...ds and Family at Mercedes-Benz of Chicago


    Worked with:
    Atanas Petrov

    Sales Consultant

    (5.0) 28 reviews

  • 5.0 out of 5
    June 29, 2020

    The first time I stopped by Merc Benz of Chicago I felt comfortable. Atanas provided a calm not-rushed experience. He helped me figure out exactly what... I was looking for by letting me test drive, and sit in many different styles and models of vehicles.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Francisco, Thank you for taking some time to share this wonderful 5 star experience with all of us! We look forward to assisting you with all of yo...ur Mercedes-Benz needs. Best,Your Friends and Family at Mercedes-Benz of Chicago


    Worked with:
    Atanas Petrov

    Sales Consultant

    (5.0) 28 reviews

  • 5.0 out of 5
    June 29, 2020

    Thank Atanas and Loc for their great work and service! MB Chicago is the best dearship I've ever met and I will recommend them to all of my fridens!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi,Thank you for taking some time to share this wonderful 5 star experience with all of us! We look forward to welcoming you back at your next schedul...ed service interval. Best,Your Friends and Family at Mercedes-Benz of Chicago


    Worked with:
    Atanas Petrov

    Sales Consultant

    (5.0) 28 reviews

  • 5.0 out of 5
    June 26, 2020

    Chuck accommodated my service requests promptly and was easy to work with. Chuck offered extra services and was not pushing them. He did a great job.

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary, Thank you for this 5 star review on your recent service experience with Chuck! Our team looks forward to welcoming you back at your next serv...ice interval. Best,Your Friends and Family at Mercedes-Benz of Chicago


    Worked with:
    Chuck Benson

    Service Consultant

    (4.9) 36 reviews

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