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Johnson Hyundai of Apex

(1,905 reviews)
Visit Johnson Hyundai of Apex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 267-9542 (888) 267-9542
Used (877) 204-7607 (877) 204-7607
Service (888) 415-0617 (888) 415-0617

Reviews

(1,905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Hyundai of Apex from DealerRater.

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Even with the dealership transferring over the course of

Even with the dealership transferring over the course of a long, involved repair for our vehicle, Jeremy and the management and service department of Johnson Hyundai were champions on our behalf. HIGHLY HIGHLY RECOMMEND the Service Department of JH of Apex… especially Jeremy Baker!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing recommendation! We're delighted to hear that Jeremy and our service team at Johnson Hyundai of Apex provided such exceptional support during your vehicle repair. We appreciate your trust in us and look forward to serving you again!

I highly recommend Hyundai, especially Jose Diaz and his

I highly recommend Hyundai, especially Jose Diaz and his group of mechanics who fixed my car! I was impressed with their professionalism and customer service!

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  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lourdes, thank you for recommending Jose Diaz and the team at Johnson Hyundai of Apex! We're delighted to hear about your positive experience with our service department. Safe travels ahead!

Consumer response

My hope in good professional people is back! Thank you so much for your help!

Justin was a nice and friendly salesman.

Justin was a nice and friendly salesman. He was very helpful in finding the car and color I was looking for. He was very knowledgeable and informative about my car and answered all my questions. I enjoyed my experience with him.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Deborah, we're delighted to hear that Justin provided you with such a positive experience at Johnson Hyundai of Apex. It's great to know he was helpful and informative throughout your car search. Enjoy your new ride!

Our associate Glenn was phenomenal and very personable .

Our associate Glenn was phenomenal and very personable . The manager and the finance manager that helped us were extremely nice and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Craig, we're delighted to hear that Glenn and the team at Johnson Hyundai of Apex provided you with such a positive experience. Thank you for sharing your feedback!

A big shout-out to Omar Nasour.

A big shout-out to Omar Nasour. We went in for a 2020 Elanta and drove away in a 2025 Elantra. Planned to pay cast - but suggested to finance a few payments then a no penalty pay in full. Added a trade in, and other discounts and price was not much of a difference with extended warranties. Nice guy - didn’t feel he was pressuring and there was no real upsale. Finance guy was good too (because you get a discount). A few mentions of options and again no pressure. Was a good experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ken, we're delighted to hear that Omar and the team at Johnson Hyundai of Apex provided you with a great experience! It's fantastic that everything worked out smoothly for your new 2025 Elantra. Enjoy the ride, we wish you safe travels ahead!

Marco was helpful and straight to the point.

Marco was helpful and straight to the point. We bought a 2025 Palisade and he was able to help me find the best bang for my buck. I ended up with a very fair deal on the purchase and trade-in. The warranty and financing rep was also not as pushy as I am used to dealing with so that was a plus.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, we're delighted to hear that Marco and the team at Johnson Hyundai of Apex provided you with a straightforward and satisfying experience. Enjoy your new 2025 Palisade, we wish you safe travels ahead!

Service was provided promptly.

Service was provided promptly. Transportation was provided. Jeremy was courteous and polite. I will continue to use them for future service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jeremy and the team at Johnson Hyundai of Apex provided you with prompt service and transportation. Thank you for your continued trust in us, we look forward to serving you again!

Justin was wonderful to work with and made the experience

Justin was wonderful to work with and made the experience easy and enjoyable. Johnny helped ensure both parties walked away satisfied. Would definitely recommend and will come again for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're delighted to hear that Justin and Johnny made your experience at Johnson Hyundai of Apex enjoyable! Thank you for recommending us, and we look forward to assisting with your next vehicle purchase.

Great service performed in a timely manner.

Great service performed in a timely manner. Also it was easy to make an appointment. I will return to this dealership for future repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a great experience with our service team at Johnson Hyundai of Apex! It's wonderful knowing the appointment process was smooth and efficient for you. We look forward to assisting with any future repairs!

Justin was very helpful in finding the vehicle I wanted

Justin was very helpful in finding the vehicle I wanted and the color I wanted, Was able to get it sent to the dealership from a dealership in SC. He helped me go over all the features in the Santa Cruz and helped me set them up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Justin was able to assist you in finding the perfect Santa Cruz at Johnson Hyundai of Apex, Tony! It's great knowing he helped with all the features and made your experience a positive one. Enjoy your new ride!