Bergstrom Buick GMC Cadillac of Green Bay

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Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

3.5
88 lifetime reviews.
  • Great Service People at Bergstrom Green Bay!

    Service people ALWAYS great me at my car as I drive in for service. The workers always appear happy and glad to see me. They verify what my servic...

    Dealer Response

    Thanks for the great feedback! Service is never fun, but glad we can help make it painless. Stop back for coffee and cookies anytime.


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    Service people ALWAYS great me at my car as I drive in for service. The workers always appear happy and glad to see me. They verify what my service needs are. They speak to me politely and provide eye contact. They walk with me to their desk and we fill out paper work. They make the experience hassle free. I actually look forward to service with Bergstrom. It's fun to visit with other people in the waiting room over coffee and cookies.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the great feedback! Service is never fun, but glad we can help make it painless. Stop back for coffee and cookies anytime.


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  • Bergstrom Cadi/Buick/GMC -- Green Bay, WI

    Outstanding personnel at the Green Bay Buick/Cadi/GMC Dealership! From the Sales organization (Randy/Ryan) to the Finance Side (Brad) the used car...

    Dealer Response

    Thanks James! We have a special team and we're proud of them. Thanks for your business and the great feedback.


    Show Full Review

    Outstanding personnel at the Green Bay Buick/Cadi/GMC Dealership! From the Sales organization (Randy/Ryan) to the Finance Side (Brad) the used car appraiser, to the General Manager, to the folks in the back Maint/Parts that always make you feel welcome. They are all top shelf people from my perspective! Very attentive to one's needs, very patient and always willing to help. Bergstrom Top Mgt should study what is done in this Dealership, and use what they find to improve any Bergstrom house dealership that needs assistance, and examples of how it should be done right, assuming this self improvement process is not already in place.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks James! We have a special team and we're proud of them. Thanks for your business and the great feedback.


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  • Try and buy a new truck and nothing back !

    I emailed them for a new truck and sales man calls me back. I give him all the details three colors that would work nothing special. He said I got...

    Dealer Response

    Thanks Justin. Appreciate the feedback and sorry for the frustration.


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    I emailed them for a new truck and sales man calls me back. I give him all the details three colors that would work nothing special. He said I got it will do some work and call you back. 2 weeks and nothing! When GM runs specials on end of the year they don't last long. Just a second call saying can't find nothing or we don't have anything would've been great ,since he told me they had quite a few options left their. Tells me either he was not telling the truth or the sale must not be that important I guess.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Justin. Appreciate the feedback and sorry for the frustration.


    Hide Full Review
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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2010

At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

"Where you get a great deal more!"