Reviews
Write a reviewEnvironmental Service Lead
I was impressed with the quickness of the service provided. The vehicle was dropped off at the service department in the morning with drive train and front end issues. I was kept informed as to what needed to be done and when it would be done. It was done by the time promised. My vehicle was ready to go by the afternoon of the next day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving this review about our service department. We look forward to seeing you on your next visit and we'll pass on your compliments to our service staff.
Customer Review
They always take such good car of us. Everyone is very friendly and helpful. We love going to this facility.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving this review about our service department. We look forward to seeing you on your next visit and we'll pass on your compliments to our service staff.
04 Ram 3500 Servicing
My truck needed to be serviced I was in and out in less than an hour. Have always been treated great and service has be good. No complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving this review and we're pleased to see that everything worked out with your Truck. We'll see you on your next visit.
Great dealership
Fantastic dealership with new facilities. Jason and Cheri are great salespeople. I know Kevin in service is great also since I was a customer of his at another dealership. Great selection or they can find what you want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to hear and thank you for the compliments! We will pass this along to our staff along with Jason, Cheri and Kevin.
lhm is the place
Most of the service writers know.me by name . They treat me as though I were their only customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Dennis! That's great to hear and thank you for being such a great customer. We will see you again on your next visit.
Brand new Jeep... Zero customer care
I have an awesome 2013 jeep.. just got back from a deployment and a week later (only drove around the city) I start to hear the most annoying rattle from my tailgate. Jeep only has 10k miles on it. . The manager (who was disrespect) said, "oh yeah, that happens".. what??? So i said i would like it fixed. He said well the aftermarket turea that we sold you (came with jeep from LHM RIVERDALE) are the problem. I told him that was never explained to me that that would be an issue INSIDE a year of purchase. . Which then I also brought up that he then infact sold a jeep KNOWING there would be problems. . Very unethical is this not? I am astounded that this man told me this with no feeling of care about his product and was disrespectful to me during the entire conversation never allowing me to ask questions
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out. Our general manager, Troy, would like to speak with you as soon as conveniently possible about this. Please give him a call at (801) 398-2800. Thank you.
Recall Repair
We received a letter in the mail stating there was a recall on my 2011 Jeep Grand Cherokee. I called the dealership to schedule an appointment. At that time they were out of part because all jeeps were coming in for the repair. About 2 weeks later we received a call that parts were in. I scheduled an appointement for a Saturday because I am a full time employee. I came in Saturday morning and they got me right in. The attendant, who's name is Carter, that helped me offered to wash my car and I was having issues with my windshield wiper spray on the hood of my jeep so he said he would look at it. I walked around the dealership where they offered to show me the newer models and updates. I enjoyed looking around while I waited. Then the attendant came to find me. The recall part had been repaird but wanted to speak with me about the wiper spray heads on the hood. Both were broken but wanted to show me how and why. Instead of just tacking on the costs and for a girl, making me feel uncomfortable. He put me in charge of my vehicle and explained the parts that needed fixing. I just know it wasnt working but not much more. Taking the time to show me was very much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving this review and we're pleased to see that everything worked out with your vehicle. We'll see you on your next visit.
Great buying experience.
Great buying experience, salesman was outstanding, he knew his product and was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to hear and congratulations on your purchase! Let us know if there's anything else that we can do for you.
Car Buying Experience
This is the second vehicle I have purchased from Larry H. Miller CDJ in Riverdake, UT. Both times the team went out of their way to make my experience pleasant, easy, and fast as possible. The sales team gave me good prices on my trade-in (better than any competitor), and even though I was shopping used, I walked out with a brand new car with the options I wanted, and within my budget. The service department is second-to-none. Parts department was quick and easy to find the performance parts I wanted. Huge shout out to Cherie Bambrough, she worked very hard to get my business and keep me interested throughout the entire process. She made sure everything was taken care of, down to the last detail. I would give her performance 99 stars if I could.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your purchase and thank you for making us your choice again when buying a second vehicle from us. Let us know if there's anything else we can do for you and we'll pass along your compliments to Cherie.
Dodge Ram Truck
my truck was fix in the time they said it would be
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving this review and we're pleased to see that everything worked out with your vehicle! We'll see you on your next visit.