Route 46 Nissan

Zero stars if I could... I stopped at Route 46 Nissan to purchase a used vehicle they had on their lot. I didn't try to haggle over the listed price and when asked by the salesperson how I'd be paying for the vehicle I advised I'd be paying cash for it. The dealer tried to pressure me into financing at least a portion of the vehicle and they told me the purchase price was at a minimum with the assumption the buyer would purchase the extended warranty and would finance the vehicle through them. I finally acquiesced and agreed to finance a portion of the cost through them, however I still declined the protection package. The manager then informed me that the dealership was no longer interested in proceeding further with the sale. Wow! Talk about unethical! There's nothing in their advertising to alert buyers that the buyer will be expected to purchase the extended warranty and finance through them before they'll consider selling a car to you. Astonishing how they treat a prospective customer who could have been a very loyal customer! My recommendation is to skip this dealership and go elsewhere!

The people were nice. I got a fair deal and the process was fast. Overall a great dealership!

I’ve just purchased a vehicle with George Mack and Bernard Birtch i’ve purchased several vehicles here, and I’m always treated with kindness and compassion. If you need to buy a vehicle, I highly recommend route 46 Nissan. I know I will always purchase my vehicles from Route 46 Nissan.

They don’t care never got back to me they’re very unprofessional and very disrespectful

Was sold a $4000.00 extended warranty was not asked if I wanted it just slid it in went thru a bunch of banks to find one that would add that to loan getting letters from banks saying to much over value of car kept going till he found one when I called and talked to Ramon he talked to me like I was stupid anytime l bought a car came with 2 keys got 1 key salesman said I had to buy one

I JUST WANT TO THANK AND PRAISE MYYYYYY FAVORITE GUUUUUUUURLLLLL, LAUREN FROM THE SERVICE DEPARTMENT FOR ALLLLLLLWAYS MAKING MYYYYYY DAY WITH A 5 STAR SERVICE..SHE'S 🌟 THE ABSOLUTE BEST 👌 👍 I WANT TO THANK 😊 AND PRAISE 👏 MYYYYYY FAVORITE GUUUUUUUURLLLLL, NANCY IN SALES, SHE'S THE PERSON WHO WILL PUT YOU IN THE DRIVER'S SEAT W/100% SATISFACTION..LOVE HER! I ALLLLLLLWAYS GO TO HER FOR MY CARS 🚗. I WANT TO GIVE A BIG THANKS 😊 🙏 TOOOOOOO DARREN WHO'S IN THE FINANCE DEPARTMENT..HE MADE IT HAPPEN..ALLLLLLL IN ALLLLLLL, ROUTE 46 NISSAN EMPLOYEES ARE VERY KNOWLEDGEABLE, KIND AND WILLING TO GO 💯 TO MAKE SURE YOU GET WHAT YOU WANT 😉 ROUTE 46 NISSAN IS THE ONLY DEALERSHIP THAT I HIGHLY RECOMMEND. 1000 ACROSS THE BOARD. 100% PLEASED JULIANNE COVINGTON

I wish I could give negative stars. I went to this dealership ready to pay the advertised price, only to be hit with a surprise $4,000 fee for a pre-owned certification that was supposed to be included. When I questioned this, they claimed it was mandatory—even though the car had less than 4,000 miles and clearly didn’t need it, it’s still under warranty. I have pictures of their mixed messages: one saying the certification is included and another stating that I don’t have to buy it and that the only fees I would be responsible for would be tax, tags and documentation fees ($895), so which is it? And I’m not the only one who’s been burned by this. Think about it: when was the last time you went to a store and they refused to sell you something at the price they were advertising? Avoid this dealership if you value honest, upfront price and your time. Unlike others, I will not be stopping at a review.

Offered to pay full price as advertised, then they say there’s a $4,000 fee for pre-owned certification which was included per advertisement. The I say I don’t need it since the car has less than 4,000 miles and they say I have to buy it. This place and the manager are a joke. Crooks.

George Mack & Bernard Birtsch took excellent care of me. They not only made the buying process easy they also kept my daughter happy. I will definitely send them all my family & friends. Great sales experience!!!

The worst dealership I have dealt with. They don't bother to give you straight answer or even call back. They just want your money and want nothing to do with you. They tell you one thing and say one thing but then in person you find out different. Very unprofessional and unreliable. This is reflection on overall experience with the dealership and not just sales rep.