Reviews
Do Not PURCHASE here!
Do Not PURCHASE here! We spent $42,000 on a truck that spent 6 weeks in the repair shop for repairs that were never made! We were told by Erick Kolder that our truck was getting a complete new head assembly from Dodge due to a blown head gasket. They just replaced the head gasket and reinstalled the old head! Employees were directed to NOT RESPOND to any of our communications! General Manager doesn't take calls or respond to any communications! READ ALL NEGATIVE FEEDBACKS AND CHECK OUT BETTER BUSINESS BUREAU COMPLAINTS ON THIS DEALERSHIP, and then shop elsewhere!
Do Not PURCHASE here!
Do Not PURCHASE here! We spent $42,000 on a truck that spent 6 weeks in the repair shop for repairs that were never made! We were told by Erick Kolder that our truck was getting a complete new head assembly from Dodge due to a blown head gasket. They just replaced the head gasket and reinstalled the old head! Employees were directed to NOT RESPOND to any of our communications! General Manager doesn't take calls or respond to any communications! READ ALL NEGATIVE FEEDBACKS AND CHECK OUT BETTER BUSINESS BUREAU COMPLAINTS ON THIS DEALERSHIP, and then shop elsewhere!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
They attempted to repair damage to this vehicle instead
They attempted to repair damage to this vehicle instead of lowering the price and did a ?repair? which ended up costing me more $. Sales person took days to get back to me in some cases and never followed up on my request for info on additional vehicles. Sales person also shared too much personal stuff with me. I wish him well but I am trying to run a business. I have two more vehicles to purchase this month and no information on them despite requesting info last week multiple times.
They attempted to repair damage to this vehicle instead
They attempted to repair damage to this vehicle instead of lowering the price and did a ?repair? which ended up costing me more $. Sales person took days to get back to me in some cases and never followed up on my request for info on additional vehicles. Sales person also shared too much personal stuff with me. I wish him well but I am trying to run a business. I have two more vehicles to purchase this month and no information on them despite requesting info last week multiple times.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6099 to discuss what we can do to help.
This is my 2nd Jeep from Autonation Southwest.
This is my 2nd Jeep from Autonation Southwest. Go see Aaron Dale. He will take great care of you!
This is my 2nd Jeep from Autonation Southwest.
This is my 2nd Jeep from Autonation Southwest. Go see Aaron Dale. He will take great care of you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Melissa! Thank you so much for being one of our valued guests and we look forward to your next visit!
Lauren was fantastic to work with, would definitely work
Lauren was fantastic to work with, would definitely work with her again in the future.
Lauren was fantastic to work with, would definitely work
Lauren was fantastic to work with, would definitely work with her again in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Logan, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Southwest. Please let us know if there is anything else we can do for you; we are more than happy to help!
I first arrived late on a Friday after visiting a couple
I first arrived late on a Friday after visiting a couple other dealerships…unlike the others, Salesman Nick greeted me right away! The relaxed, fun and professional attitude was refreshing! Sales, Managers and finance, were all encouraging! We started working on a deal…Saturday I brought my wife and we test drove various models. Everyone worked hard to show us various options to make a deal. It helped to have A salesman that was a Jeep guy…even with a Jeep logo tattoo! Their parts and labor department had better prices on accessories too! We drove home that night with a new Jeep! Thanks Nick!
I first arrived late on a Friday after visiting a couple
I first arrived late on a Friday after visiting a couple other dealerships…unlike the others, Salesman Nick greeted me right away! The relaxed, fun and professional attitude was refreshing! Sales, Managers and finance, were all encouraging! We started working on a deal…Saturday I brought my wife and we test drove various models. Everyone worked hard to show us various options to make a deal. It helped to have A salesman that was a Jeep guy…even with a Jeep logo tattoo! Their parts and labor department had better prices on accessories too! We drove home that night with a new Jeep! Thanks Nick!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Nathan was a great help, he got me in and out quickly as
Nathan was a great help, he got me in and out quickly as well as made the process smooth.
Nathan was a great help, he got me in and out quickly as
Nathan was a great help, he got me in and out quickly as well as made the process smooth.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ryan, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Southwest. If you ever need help, just give us a call. Happy motoring!
I recently purchased a Ram 1500 from AutoNation Chrysler
I recently purchased a Ram 1500 from AutoNation Chrysler Dodge Jeep Ram Southwest, and I couldn’t be happier with the experience! From start to finish, the team was friendly, knowledgeable, and genuinely interested in helping me find the perfect truck. They made the entire buying process smooth and stress-free, with no pressure or unexpected surprises along the way. James Martinez took the time to walk me through all the features of the Ram 1500 and answered all my questions patiently. I left feeling confident and excited about my purchase, knowing I made the right choice. Highly recommend AutoNation Chrysler Dodge Jeep Ram Southwest to anyone looking for a great vehicle and exceptional service!
I recently purchased a Ram 1500 from AutoNation Chrysler
I recently purchased a Ram 1500 from AutoNation Chrysler Dodge Jeep Ram Southwest, and I couldn’t be happier with the experience! From start to finish, the team was friendly, knowledgeable, and genuinely interested in helping me find the perfect truck. They made the entire buying process smooth and stress-free, with no pressure or unexpected surprises along the way. James Martinez took the time to walk me through all the features of the Ram 1500 and answered all my questions patiently. I left feeling confident and excited about my purchase, knowing I made the right choice. Highly recommend AutoNation Chrysler Dodge Jeep Ram Southwest to anyone looking for a great vehicle and exceptional service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Southwest. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The folks were great!
The folks were great! Found the vehicle from Autotrader & the Autonation crew was great to work with.
The folks were great!
The folks were great! Found the vehicle from Autotrader & the Autonation crew was great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, good selection!
Great service, good selection! Test drive Jeep, came back next day & purchased it. Exactly what I was looking for.
Great service, good selection!
Great service, good selection! Test drive Jeep, came back next day & purchased it. Exactly what I was looking for.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Cheryl, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I want to thank AutoNation Dodge Jeep Ram Southwest.
I want to thank AutoNation Dodge Jeep Ram Southwest. I went with the idea to buy a car on Friday before the snowstorm and winter season. I had just paid off my car and found that they were willing to work with me and my credit. I believe that their customer service was top level. I was given a test drive and we discussed financing. I was given a good rate and a brand new vehicle. I am thankful for AutoNation. This is the third time I have worked with them. They are a good sales team that offers a professional experience and friendly environment. Thank you! I really needed this car to start LYFT driving and to get me to my main job as a teacher.
I want to thank AutoNation Dodge Jeep Ram Southwest.
I want to thank AutoNation Dodge Jeep Ram Southwest. I went with the idea to buy a car on Friday before the snowstorm and winter season. I had just paid off my car and found that they were willing to work with me and my credit. I believe that their customer service was top level. I was given a test drive and we discussed financing. I was given a good rate and a brand new vehicle. I am thankful for AutoNation. This is the third time I have worked with them. They are a good sales team that offers a professional experience and friendly environment. Thank you! I really needed this car to start LYFT driving and to get me to my main job as a teacher.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Southwest. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!