AutoNation Chrysler Dodge Jeep Ram Southwest

Overall it was a very easy process and working with Aaron and Nura closely help it all turn out smoothly. Aaron took pictures and videos for documentation and helped with the BOL for shipping. I would recommend working with these individuals again. Was buying a vehicle from out of state and there were some issues with AutoNation policies as they would not accept a bank check from my finance company, help with delivery, and wanted my VIN specific insurance before shipment. Other than a few minor hassles they made it painless as possible

Unfortunately, these folks are not who you want to deal with when considering a new lease. Shady “runaround” sales techniques, numbers that don’t jive and unnecessary add-ons. It’s too bad that we as consumers still have to go through this when purchasing a car. Do yourself a favor and go elsewhere, there are plenty of solid Jeep dealers on the area.

Great service with updates. Had a recall and they didn't try to upsell or tack on extra expenses like other dealers do

The service representative was very friendly and customer service oriented. The service was completed in a timely fashion.

Colin is a good service tech with good customer service for me with the jeep I bring in ... that what you get rewiring 15 words

Friendly, extreemly clean garage, service manager Ryan Shaw easy to work with, know there work, everyone is helpful. Happy to have the Auto Nation crew to keep our Chyristler Town & Country running smoothly.

Very good experience ,, They worked with me on schedule and price and spent the time to answer my questions ,, I would recommend purchasing a vehicle from here as my experience was very positive

Had a very good experience at this dealership! Angel, made the whole “buying” process very easy and seamless. He made himself available and went the extra mile by making sure I had all the information that I needed to make an informed decision on my purchase. After buying my truck, he took the time to go over all the details with me and made sure I was comfortable with all the bells and whistles that it came with. I would highly recommend Angel to anyone looking to buy a new vehicle. He will make sure you get the absolute best deal.

Do not trust them. I was scammed! I am angry with myself for falling for their ploy, but extremely angry at this dealership for taking advantage of me and my situation. I found a vehicle I was interested in online. I expressed my interest in the vehicle to the dealership and began the buying process. I do not have good credit right now so getting approved for financing was a challenge. The dealer’s financing department found me a lender, so I made an appointment to go see, test drive and purchase the vehicle I wanted. I drove to the dealership from over 50 miles away. I arrived more than 4 hours after the appointment had been set up. I received emails and texts assuring me that the vehicle was there and ready to go. The emails even said that the vehicle would be brought to the front of the store and ready to be test driven. I walked into the dealership and was told by the salesperson that he just found out 5 minutes prior that the vehicle didn’t pass inspection and was not safe to be on the road. Again, I was assured earlier that the vehicle was available and ready. I had asked for financing information and additional photos of the vehicle prior to making the 50 mile drive and neither of those requests were fulfilled, so I should have been wary at that point. When learning that the vehicle I wanted was not available, I should have turned around and walked out then and there. The status of that vehicle was surely known well before I arrived. It is crystal clear that the ad for this vehicle was a lure and that the dealership never had any intention of selling me that vehicle. For this dealership to deny any of what I have written would be an insult. Instead of getting the vehicle I wanted at a good price with manageable payments, I ended up signing for a vehicle that I likely can’t afford, cost twice as much, is not really what I wanted, has a higher payment, and a longer commitment to payments. It is obvious now that this was their plan all along. I realize that I fell for this and that I am ultimately responsible for getting myself into this mess, but I was definitely taken advantage of due to my credit situation and desperation. When the salesperson called me a couple days later, I expressed my concern and was blown off. I sent an email requesting the names and numbers of senior managers and the salesperson I had dealt with ignored me. No, I do not recommend this dealership. This is a prime example of why most people hate having to buy or replace cars. If for whatever reason you still want to buy from this place, be very careful. Do not work with Luke Clark. He is well trained in the art of deception and will likely take advantage of you too.

Had a great experience. Carlos was very helpful and a pleasure to work with. I would recommend him.